Yan Ming: EMBA of teacher of senior management instructor, Tsinghua, National People's Congress, Beijing University hires TMCC international attestation especially management of Bovey of guest teaching, Singapore consults presiding government adviser
Zhuo Xiao management: Controller is busy and invalid, because do not pay the focal point that runs the job,be
"Jun Yichen fatigue criterion the country is promoted, jun Laochen ease criterion the country dies " . The leader is the brain center of the enterprise, managing a layer is the trunk of the enterprise, basic level employee is the hands or feet of the enterprise. Set out from this angle, is controller should busy? Or not should busy? After all some busier what? Is administrative job just met effective?
One, " busy " because do not pay the focal point that runs the job,be
The duty of controller basically is fill manage between leader layer and basic level " vacuum " .
What is controller, controller passes other to produce the person of the influence to the final positive result of the enterprise namely, if such coming that define governor, some controller can say, since be to pass other to complete the work, so I sit in the office to drink tea every day, good? If you are drunk in the office every day,drink tea and stuff " chat a little " , sectional performance is very good however, this also give no cause for more criticism; If manage a layer every day busy calcaneal not touchdown, sectional performance is in a complete mess however, also not be good management certainly, so, controller is busy with noing hurry should not be the focal point that we debate, controller should be busy what, busy what ability is effective, just be administrative effectiveness is important assure.
Leader layer does the business tomorrow, administrative layer does today's business, basic level employee does the business yesterday. Controller basically is to do today's business, so what is ' today ' thing? 4 words " sudden incident " , have two kinds of cases: Firstly, controller is very busy, every day the busy sudden incident that treats a branch (sudden incident is much) , standardization of incident of sex of routine of lack of door of this specification cadre and flow are changed reach relevant regular construction; Secondly, controller is very busy, busy move does a few to belong to the thing in limits of duty of basic level employee (employee encounters difficult problem to be able to teach, but cannot help: You teach employee how to be done, it is to let him himself learn to assume responsibility: You help him, it is to replace him to assume responsibility, can let oneself help busier more instead) , however oversight the responsibility that controller itself should assume. These two kinds of circumstances can bring about administrative layer get tired of deal with, do not pay working focal point.
Manage a layer " busy " and 3 kinds of when do not pay working focal point explicit expression: The first, inside the branch you you are the the busiest, tireddest; The 2nd, often be before employee a gleam of of play the peacock handles mastery of a skill or technique; The 3rd, employee starts work only, not beat one's brains.
2, the key that how can just hold management work
In the course that runs in the enterprise, when the company grows quickly, the problem of any management is small issue; When when the enterprise development puts delay or developing, any administrative issues are big question. From inside this phenomenon, we can see, the leader of the enterprise must can jump out to manage itself to go issue of look upon government, be like this key that we just can tackle a problem only.
Management is management service.
Have a few companies, especially you walk along medium and small businesses in the office, those who clean is very clean, connecting plant leaf is spotless, but outstanding achievement is imbroglio however. Still have office of a few companies in, resemble storehouse same, farfetched, but benefit is first-rate however. Some enterprises take management seriously very much, the result was about to close down, scarcely is good management, we need management in light of the height that only the station is managing, our government works just won't deviate correct path.
Manage even if draft regulation, if regulation was restricted,manage, you should revise regular direct perhaps abolish immediately. Here what I want to say is, the controller of the enterprise should do right business hard above all, the has done the business ability that tries hard again,
On the post that can take management from an employee, it is me certainly can person, not was to master some kind of special skill, made uncommon success on post of original own job namely, on the post that just is promoted government likely. That is to say controller is general and intellective taller, imagination is rich, and have very high knowledge level, but the effectiveness that supervises the work, between the intelligence with you, imagination, knowledge, have too big correlation hardly. Because administrative job becomes the contribution that often does not depend on controller oneself if really, consist group member however whether in handling the ability such as the knowledge of controller oneself, thought, originality, viewpoint of value real work, go, obtain working positive result finally.
Working effectiveness is equal to incompetent, effective controller is to be able to hold the job certainly key, dry give gain. Controller not only should learn ' lower his head to pull a cart, should learn to look up more see a way ' , can lower his head to pull a cart only, that is the level that does stuff (controller holds way) , only as controller the society looks up see a way, you just can view problem, discovery from taller latitude problem, analysis problem, solve a problem. What is ace, ace looks namely, listen, check, know the problem goes where, take necessary step next, all problems with respect to be readily solved. Necessary step is not we are not done, crucial question is we do not know the problem goes where be, this ability is the awfullest. Because, the happening of the problem often does not depend on problem itself, only such also the effectiveness that we just can assure whole department works.
Say with its performance is made, I am willing to believe those who come out to performance is a plan more. Because any result is not of onefold existence, however the combination of a series of behavior, medicinal powder dozen became a way, turned single act into the rally of an action, the action of such group members plans to just can produce aggregate effect.
3, effective controller is specific ' catch ' working key
(one) : Appoint people by abilities;
Know a person can, of the length of choose and employ persons, tolerate with others short.
(2) : Fluctuation is harmonious:
Ranking policy is fulfilled, report constantly, make the leader is at ease;
Junior issue feedbacks, handle in time, make employee sets his mind at;
Peaceful course harmony gets along, know support, make be the same as class gratified;
(3) : The task fulfils:
The target is decomposed with advance, feedback of processing of examination of plan solid bestow, problem and measure, summary and teach
(4) : Opportunity development:
Click head of attention Mr. Yan Ming date, the move such as wisdom of more business management you. Recommend choicely: "Static " with cultivate one's morality, "Static " criterion intelligent unripe, remember the 5 words gist that makes oneself static come down well, dried food concentration recommends: " Yan Ming, the word says " bright and beautiful collect -- the leader is a good person, but good person cannot become a leader