The car is con case analyses a report: Involve customer of 451 highest compensate 3 years 13.81 mill

This morning, consumer net (Www.bjxf315.com) associated Beijing sunshine consumes big data academy, released " the car is con case analyses a report (2016-2018) " , come from January 1, 2016 on December 31, 2018, net of Chinese judge copy clerk involves a car to what the society announces the judgment of con case in all 451, among them forensic court decision makes con case 261, occupy than 57.87% .

451 involve a car con case basically involves issue of side of all directions of service of quality of contract dispute, product, maintenance, false conduct propaganda. Among them, involve contract dispute case most, share 375, occupy than 83.15% ; Involve product quality case the 2nd, occupy than 11.53% ; It is to involve maintenance to serve case and false propaganda case next.

451 cases involve 69 cars brand in all, masses car involves con case amount most, share 52, occupy than 11.53% ; Other enter " before 10 " ordinal be: Ao Di, BMW, run quickly, Ford, Lu Hu, Feng Tian, day is produced, fasten car of gram, Chang'an.

Chen Yin river points out deputy secretary-general of seminar of law of protection of rights and interests of consumer of Chinese law society, if car manufacturer or distributors exist to conceal car intentionally true condition, conceal the traffic accident that car produces in carriage road intentionally, the insurance before concealing car and temporarily license plate record, course of development is changed to wait to be suspected of forming intentionally after the maintenance log before concealing car to make work and car are used con; If car manufacturer or distributors signal false case intentionally, be like dust car shoddy, consumer of misdirect of etc of course of development of boat of add of apparently dummy and electric car makes the conduct of false conduct propaganda that gives wrong option, be suspected of forming likewise con.

Chen Yin river thinks, " disappear law " specific provision, operator provider is tasted or the service has fraudulent action, answer to ask to increase the loss that recoups its to get according to consumer, the amount that increases compensation buys the money paid for something purchased or received for something sold of commodity to perhaps accept 3 times of the charge of the service for consumer, car consumption is not exceptional also.