Cross letter of condition cable business to trust repeatedly the crisis, afterwards Netease is taken an examination of pull " Canadian goose " after be related of dispute of true and false, foreign port city also is cleaned out by consumer doubt sea cheat.
What Guangzhou wheat young lady entrusts APP of foreign port city is abroad bought a hand to buy on sb's behalf Wei Yi of a Champion, its are oppugned to be fake after receiving money, and foreign port city is reached with buying the content of the hand to spread information shop small bill regards quality goods as the proof, suggest she searchs the appraisal platform that has aptitude by oneself, do not approbate reply of Champion government post " can contrast armband of government-owned net dress is differentiated " means. Wheat young lady is complained talk things over with foreign port city after consummate sea is industrial and commercial not if really. Foreign port city replies " consumer reports " say, handling this incident at present, if confirm level of quality of aptitude selling the home, commodity, service,wait for disagreement compasses, can undertake investigating to buying hand businessman, absolutely not appeasement, make pure sea clean out an environment.
Abroad shop small bill makes quality goods certificate, user doubt refund meets with refus
Wheat young lady is the faithful vermicelli made from bean starch with old Champion, take a fancy to a Wei Yi spelling color not to have fruit hind in search of platform of each big cable business, trembling by chance sound the ad that sees foreign port city can buy on sb's behalf downloads to try.
On Feburary 17, she costs 520 yuan of YS that in foreign port city a comprehensive assessment is 4.3 minutes house of meaning excessive life buys the sheet below hand inn to should guard the clothes, after 27 days of content flow, the course receives money, but she waits to have doubt to design, tag and Logo: The quality goods that buys in Macao shop with the friend is comparative, should defend the garment to spell lubricious area scale to slant big; Tag damaged, wait for basic message without money order, measures, color; Inwrought Logo charge for the making of sth. and tailor craft are coarse. She with " doubt is like sham brand " application retreats goods refund, refuse by foreign port city.
By March, wheat young lady wears the Champion quality goods that buys in Hong Kong shop to come " consumer reports " magazine company, to this print contrast reveals both distinction, the Logo of the embroidery that guard the clothes that this print discovers to foreign port city buys a hand to buy on sb's behalf " horse's hoof C " really tailor technology is wronger, be not surround like quality goods line of car rolling a margin, however coarsely " hammer " Logo both wings is made fixed etc.
The reply after this print examines foreign port city to make work says, this Wei Yi is abroad the hypostatic store that buys a hand to care about big profit is purchased, its content flows information and purchase small bill proof relatively sufficient, the user can contact shop to check by oneself.
But hit those who have mosaic to shop according to what foreign port city offers on small bill, can examine only buy date on Feburary 17, the fragmentary information such as shop name Footlocker, phone and digital number, cannot see the Wei Yi that bought Champion brand.
Wheat young lady thinks " although content shedding is mixed,small bill information is true, also can prove this goods comes from only abroad, can not proving is overseas quality goods. " proposal of commissioner of foreign port city, if want appraisal to whether be quality goods, she can search the appraisal platform that has aptitude by oneself, but the picture survey report that does not accept such as poisonous APP.
To this, the official attestation that this print examines foreign port city to buy hand store to this is " this buys a hand real life overseas, already passed the abroad identity attestation of foreign port city. Already passed the abroad identity attestation of foreign port city..
"Appraisal cost is too high " , wheat young lady complements to this print, "Foreign port city does not wish to provide the appraisal platform that they approbate all the time, let get online only search. Express to be willing to go to Hong Kong when me shop makes objective identification, the on-the-job proof of staff member of appraisal of the affix one's seal that commissioner asks survey report must have Champion shop, shop... "
Champion government response can contrast armband, foreign port city says is to differentiate experience only
On April 1, wheat young lady sends mail to request to help to Champion government mailbox appraisal should defend garment true and false, champion government replies, divide the website order besides Champion shop, cannot provide a help, but can according to the inwrought design with dress left arm " C " will discern true bogus. Wheat young lady again mail seeks advice " how to discern through armband true bogus, whether sample graph is offerred " , champion government response cannot discern through the photograph true bogus, the proposal takes contrast to whether agree through British official netting.
Wheat young lady mails the means contrast armband of the proposal according to Champion official, macroscopical inwrought sealing side and scale are different. Subsequently, feedback of wheat young lady comes foreign port city, but its commissioner expresses to be not accepted " can contrast armband of government-owned net dress " differentiate fashion, thinking is the fundamental experience of a kind of appraisal only, ask to issue the survey report that has judicatory effect as before.
On April 9, show according to recording, commissioner of foreign port city calls wheat young lady the 3rd times, be gratified meaning retreats goods refund, but different idea " the formal refund with fake " , both sides talks things over without if really.
The shop on map of this song of print discovery cereal and telephone number and shop be identical of small bill information. On April 10, this print is called shop the Italian phone on small bill, can dial but receive without the staff member listen. Subsequently, this print sends mail to request to identify to Footlocker government mailbox this Italy shop and shop small bill true and false, of short duration did not get a response.
Ensure only buy a hand to come from abroad, true bogus even user appraisal?
Cross foreign port city of platform of condition cable business to be in reputation is big 2015 a confusion of voices, because,be more Anglebaby (Yang Ying) the aureola that waits for star investment to be taken, obtained B annulus financing in January in those days 100 million dollar. The eye that seize a day is checked show, financing of a C annulus is in foreign port city recently November 2017, allege external amount not under 100 million dollar, the fund such as AB Capital continues to follow cast.
Like platform of each big cable business, foreign port city also advocates father dozen of sham commodity, conduct propaganda says, foreign port city is the abroad shopping platform that lets a person be at ease, abroad businessman and abroad buy a hand to all pass strict attestation, official other people flows escort the Emperor convoy, abroad straight mail quality goods assures. Tax the aptitude of the businessman that buy a hand, commodity and service to superintend sea of foreign port city, foreign port city " combined several seas to clean out amount to the senior member with person and professional excellent knowledge " founded accipitral eye is allied.
But show according to recording, the accipitral eye alliance that does not understand foreign port city with the commissioner of foreign port city that wheat young lady communicates is organized, he expresses " can seek advice ' foreign chamberlain ' , after he is in charge of carry out only, if the user offers a fake proof, foreign port city but false one compensate 10. Foreign port city but false one compensate 10..
Wheat young lady feels helpless to this and indissoluble, "Both neither of platform of foreign port city is in charge of appraisal, also do not have method of official identification channel, appraisal and appraisal experience, what why dare make hundred quality goods on APP is affirmatory? What why dare make hundred quality goods on APP is affirmatory??
Reply of foreign port city: Once confirm cheat, absolutely not appeasement
On April 8, chief replies related foreign port city " consumer reports " cover case, described the value of accipitral eye alliance in detail, foreign port city has defense line of 4 quality goods: Buy a hand to enter be stationed in Yan Ke examine and verify, big data to superintend other people of avoid risk, government to flow ensure close carry, one compensate does not have the holiday after 10 carry out care, undertake real time monitoring to buying the many sided such as hand businessman supply of goods, aptitude, service. Head push " platform + member " collective superintendency mechanism -- " accipitral eye is allied " , if be opposite,equality of water of quality of aptitude selling the home, commodity, service is put have doubt, the direct mailbox that can pass independence to be able to accuse and phone hot line feedback, foreign port city will organize interior for a short while sincere letter group, " accipitral eye is allied " member and orgnaization of appraisal of tripartite major undertake investigating, once confirm, will undertake investigating to buying hand businessman, absolutely not appeasement.
In tripartite businessman (buy a hand) admittance doorsill respect, foreign port city answers duplicate print to say, into be stationed in the material examine and verify that needs attestation of examine and verify to buy hand identity, living address and individual credit information, nonsked abroad business affairs extends pay a return visit, make sure aptitude of attestation of the identity, credence is updated in real time and effective, adjust accordingly according to buying the newest circumstance of the hand to do.
Foreign port city still expresses, can supervise and urge in time through monitoring group, a series of step such as the warning will assure to buy a hand to accept the order in time, deliver goods, undertake standardization is operated. Still carry pair of commodity source accuse and old position builds international content to flow oneself, foreign port city ensured commodity from abroad carry individually to home paragraph close quality, the wrap up in whole process won't by " the 3rd hand " tear open a bag or move a package, add up to compasses Qing Dynasty to close legally, whole journey condition inquires in real time.
So far, each view is differ, champion of foreign port city defends garment true and false to fail to the whole thing comes to light, this print will be investigated continuously.
Expert opinion: Buy a hand to buy on sb's behalf assume main responsibility, platform has joint liability
Abroad the difficult differentiate of dress true bogus that buys a hand to buy on sb's behalf, the superintendency strength that crosses platform of condition cable business partly is too fragile, when can overseas goods just set his mind at to buy?
Hong Tao of professor of college of economy of Beijing industrial and commercial university is accepted " consumer reports " when interviewing, express, basis " law of electronic business affairs " regulation, agreement of service of platform of basis of operator of platform of electronic business affairs and trade the behavior of lawbreaking to the operator inside platform, code implements regulation caution, time-out perhaps stops the measure such as the service, ought to seasonable fair show. If of platform abroad buy a hand, the dress that buy on sb's behalf is oppugned to be fake by consumer, and platform customer service can offer the little ticket that buys a hand to offer only, do not have a law to do at the same time taste appraisal really, platform perhaps stops the measure such as the service to carry out caution, time-out, can undertake tasting appraisal really, if cannot make identification quite, can entrust tripartite to make identification, adopt date from system to undertake date from, will seek its corresponding duty.
Small Bofalvbo advocate " view talking about allusion " to " consumer reports " analysis, if should defend the garment to be fake, platform needs to prove he all arrives to examine and deal with necessarily compulsory, main responsibility should be assumed by the businessman, legal means basically has talk things over, mediation, complain, the arbitration and even lawsuit. And the problem about true bogus appraisal, below the condition that ensures a mechanism without perfect consumer rights and interests in platform, the charge of appraisal still may need first by consumer pay for sb and expect to be repaid later. If appraisal is fake, can ask the businessman assumes liability to pay compensation to reach to the market superintendency branch is informed against, investigate businessman administration duty, the likelihood with serious clue still is suspected of crime.
" law of electronic business affairs " aggrandizement the responsibility of platform of electronic business affairs, but the information that still basically is aimed at the operator inside platform is examined and the feedback when rights and interests of enroach on consumer is handled, necessary step was not taken when platform is tasted to operator provider or the service damages safety of person, belongings to wait, need and operator assume joint liability, still can be punished by administration.
But investigate discovery according to this print, proof sea is naughty buy on sb's behalf 100% come from abroad than easy, the proof belongs to overseas quality goods is the pain spot that crosses condition cable business, still have no simple and effective settlement at present means, consumer place buys commodity to cannot ensure quality goods, can restrict the long-term development of this industry from beginning to end.