On April 11, one paragraph " engine leakage is oily, the woman sits engine Gai Weiquan " video what go up in the network is mad pass, make the central point that social public opinion pays close attention to quickly. For a short while, run quickly to serve and produce character of the car to measure a problem to also become public opinion heat. Actually, this is not the first time that run quickly pushs him to where the wind and the waves are highest. On April 15, zhejiang saves senior people court to run quickly publicly together 4s inn is con case detail.
700 thousand bought import runs quickly CLS car, cannot go up actually to car canal place card, run quickly so 4S inn privately changed to configure, tire and hub are changed Cheng Xiaoyi date, and tire also is not new. Inn of 4S of requirement of car view lady changes wheel former plant afresh, compensate for 50 thousand yuan, 4S inn does not agree. Do not have because of talking things over if really, car advocate the decision sues 4S shop, the requirement retreats one compensate 3. Hangzhou city bank court decision of first instance of river district court runs quickly 4S inn makes a sale con, the money paid for something purchased or received for something sold that press a car retreats one compensate 3, accumulative total money is close 2.7 million yuan, 4S inn refuses to obey mention appeal. On August 3, 2018, 2 careful reject Hangzhou city quadrangle appeal, maintain original judgement.
Zhejiang tall courtyard introduces, this entrance of Ms. Zhang runs quickly CLS car was on March 15, 2017 the new car that shifts from 4S inn, paid 658 thousand yuan of moneys that buy a car. Because all sorts of reasons entrust 4S inn to do sth for sb,go up card formalities is troublesome, car advocate him decision personally the card on check car, but the staff member of car canal place tells her, the hub of car and tire had been changed, be suspected of changing one's costume or dress, because this cannot be finished,go up card. And " car consistency certificate " show, this runs quickly the tire norms of CLS car is 19 inches, and inquire what manufacturer produces to discovery runs quickly run quickly CLS320 car also has 19 inches only this kind of norms.
In the process that covers in media, 4S inn gave out a few times to explain differently. At the beginning, because car exists,4S inn says new old fund is alternant, manufacturer assembles a mistake, custom comes over even if such, but by the car advocate doubt goes back. 4S inn changes a view again later, saying is the abrade when car leaves board car on carriage process, changed tire, hub temporarily so, but sale link forgets change sold a car directly advocate.
To 4S inn say decline, car advocate also be uncertainty. Protect in disappear appoint intervene harmonious below, the car advocates the lady puts forward to ask 4S inn changes car tire, hub a former plant, compensate for 50 thousand yuan additionally. But 4S inn did not agree, agree to send a few times only maintain as compensation.
But under, car advocate direct to forensic to lodge a complaint. One adjudgement comes down definitely, enroach on of respect of inn of forensic cognizance 4S the authority of know the inside story of consumer and option, 4S inn regards professional car as distributors, the particular case of each car inside inn of should enough understanding, it is important that hub and tire serve as car and apparent component, flaw show is apparent, visible 4S inn is put in serious subjective mistake, subjective and intended apparent, make a sale con. Protect a law according to consumer rights and interests, support retreats one compensate the litigant request of 3, return the money that buy a car namely 658 thousand yuan reach a service to expend 14000 yuan, compensate for again additionally 3 times the money that buy a car 1.974 million yuan, car advocate the service fee such as the insurance of pay also is compensated for together.
After the court decision comes out as a result, 4S inn mentioned to appeal.
In 2 careful, hangzhou quadrangle cognizance thinks, the old tire that 4s inn do sth without authorization changes the tire of former outfit hub of case experience car to do not deserve to cover into dimension, and the fact that did not tell Ms. Zhang to change, subjective on have those who conceal the true state of affairs is intended, go up objectively carried out the behavior that did not inform according to the facts, ought to maintain form con.
Operator provider is tasted or the service has fraudulent action, ought to increase the loss that recoups its to get according to the requirement of consumer, the amount that increases compensation buys the money paid for something purchased or received for something sold of commodity to perhaps accept 3 times of the charge of the service for consumer. The commodity in this case is case experience car, because of inn of 4s of this Ms. Zhang requirement according to money paid for something purchased or received for something sold of case experience car 3 times pay compensation, have legally according to, should grant to support.
On put together, the behavior of inn of 4s of 2 careful court decision forms Hangzhou quadrangle con, ms. Zhang enjoys the right that requests cancel business contract, and but according to " rights and interests of consumer of People's Republic of China protects a law " fiftieth inn of 5 formulary requirement 4s assumes liability to pay compensation. The appeal of 4s inn requests to cannot hold water, should grant to reject, first instance adjudicates cognizance fact is clear, applicable law is correct, should grant to maintain, according to " code of civil law of People's Republic of China " the 170th the first the first regulation, the court decision rejects appeal, maintain original judgement.
(boreal blueness signs up for reporter Kong Linghan)
Wired all alone asks illicit letter or send mail (Shehui@ynet.com)
