One, executive force is to take on those who come out
Treat the manner of 2 kinds of works of responsibility: The important matter is changed small, do not carry best
1) everybody of masses heavy burden is carried
2) there is index on everybody head
3) index need person specially assigned for a task admits
4) acceptance cashs cannot little
Responsibility homing / clear desire
2, responsibility dilute is mensurable
Participate in when the number is more, people wants more promiscuous responsibility, the responsibility that because need to lose so,has is less
1) a pair many, do not have responsibility; Man-to-man, do not have excuse; Managing the consciousness that relies on employee only is insufficient
2) the responsibility logic of controller and employee is different
A) controller: Everybody does important = ; Everybody does = everybody;
B) employee: Everybody does = others; Others does = I am not done
3) do not blame subordinate shirk responsibility, want however man-to-man undertake responsibility lock is decided
4) case: 3 bonze carry water to drink
3, responsibility leap is mensurable
Participate in when the number is less, people wants more shirk responsibility, the responsibility that because can be lost so,has is the least
1) case: President / secretarial story
3) have a kind of love, make let go
4, responsibility returns for 4 old techniques
1.Responsibility lock is decided
2.Duty benefit is gotten oneself
3.Duty authority matchs
4.Responsibility is delivered
1) the employee that the president that helps employee raise a monkey is qualification, why can the monkey jump? The person is met evasive (human nature)
2) government can alter human nature of system and rather than, do not be opposite with human nature strong system
{! - - PGC_COLUMN- - }3) logistic: Side client solves a problem; Solve problem prerequisite to understand requirement; Understand requirement?
4) duty / authority / benefit 3 person quits: The person bear responsibility that be benefited
5) it is to the person's obedience a kind slavish, it is one bell goodness to the obedience of the principle,
6) attend a meeting small method: Ask the job that assigns today is clear? (ask come again)
7) give way more to subordinate, skimp plan (you gave plan, the monkey came)
8) report job says a result; Self-criticism job says technological process; Request job says plan
1, responsibility lock decides: 4 big keys
Take an examination of an individual surely, careful check a branch
Responsibility is in me, talk about us less
Take strict precautions against a query, cannot show off
Insert after all, do not escape one person
1) somebody of at every turn is done, at every turn is not omited; Somebody of at every turn is stared at, one not little
2) the general affairs inside the plan: The forms for reporting statistics that use day / week forms for reporting statistics
Plan the general affairs outside: PIPE (responsibility lock decides conduit) acceptance / examination / result / evaluate
Responsibility lock decides tool watch
2, duty benefit is gotten oneself
1) who is benefited, who is responsible; I am clear, I take on
2) bearing consequence is to examine the only standard of responsibility
3) a lot of people admit to be not assumed only
4) confect case: Leather shoes is dirty
3, duty authority matchs
1) controller 3 problems: Won't accredit, the accredit that accepts subordinate / insert already the thing of accredit
2) the premise of accredit is monitoring, monitoring does not arrive to create waive the right
3) do not one bamboo pole inserts after all (employee depends on / middle-level is contrary) case: Boss and workshop director
4) employee nip the emperor (boss) in order to make vassal (middle-level)
5) the word of employee of boss reply basic level: I can understand your mood, this thing is not decided by me, can change be in charge of a decision by your branch. He says to change change, he says that he cannot be changed do not change, he said this thing to calculate
6) coordinate with class; Chase form report; Appeal of bypass the immediate leadership; Lie between class examination. The report of bypass the immediate leadership, direct that lie between class is wrong
7) the leave the playing field of horizontal and rather than that trainer increases an athlete is kicked
Subordinate job automation: Win right + responsibility
Lead working simplification: Accredit + monitoring
Accredit detailed list
It is OK to be not all jobs accredit, what job can accredit and cannot accredit, need to differentiate clearly, the what work that confirms you respectively according to working property please is OK accredit
1) must the job of accredit (low risk is groovy)
2) can the job of accredit (high risk is groovy + must superintend)
3) should the job of accredit (low risk is not convention + the ability that develops subordinate to assume responsibility)
4) cannot the job of accredit (high risk is not convention)
4, responsibility delivers: 5 principles
1) must affirm face to face at that time
2) should the data that can record an analysis distributes information
3) as far as possible cost lowest
4) must transfer completely
5) abide by time order to happen to be handled first first
5, responsibility homing 2 a magic weapon
Enlarge party responsibility consciousness, publish commitment surely
Pressure of responsibility of contractible responsibility person, punish jointly surely
Tool: Public mood is affirmatory
Of public acceptance 4 change
Written change be brought into the public
Rationalize vision is changed
1) target has certain difficulty already, want again practical
2) makes a mistake not disgraceful, dare not assume responsibility ability is disgraceful
The cost with the biggest company is:
Used the employee that those train without the course, offend the client entirely!
6, of executive talent 8 big idiosyncratic
Cash acceptance is pushed result had pulled
The target makes clear dedicated result
Thinking acts simply dedicated
Take measure frequently to raise a question less
1) are success and knowledge concerned? Is intentional bosom concerned? Be concerned with disposition?
2) the pedestrian of 100% responsibility toe the mark is bumped into dead by the driver of inobservant regulation. Whose responsibility? Who is answering me above all.
1.The society evaluates a system: Inactive and logistic.
2.Party evaluates a system: Although driver violate the rules and regulations, I also want safety to cross a street. Bearing the biggest consequence is a pedestrian
3) although others err, I also want the person of oppose. Whether is others violate the rules and regulations the reason that are we died by make friends?
4) although the colleague does not deserve to close, the leader does not know a canal, we also want the life to oneself / professional career is responsible
Two keys hint:
1.Foster employee to take on internally responsibility ability
2.Want to have consciousness of bear society responsibility external
