Lane of Wei of Qi Lu net on May 2 dispatch recently, arise in the process that buy a car " finance serves cost " get attention of Wei lane citizen fully. On May 2, reporter from Wei lane city hot line of service of 12345 government affairs accepts a center to understand, the near future accepts a center to receive what the citizen is served to expend by collection finance about buying a car to complain again and again.
The reporter understands, the problem of financial service fee that Wei lane citizen reflects basically is concentration in two respects. It is to seek advice to serve cost about finance of 4S inn collection reasonable close compasses; 2 it is the car that already bought a car advocate make call report, although know perfectly well unreasonable, but they are among the process that buy a car, or by 4S inn forcibly collection this charge. If do not make money, reject to sell car to going to the lavatory.
"Finance serves cost " etc complain become what 12345 hot lines accept lane of near future Wei " heat appeals to beg "
Pay close attention to generally in the light of the citizen, those who complain rate house not to fall high " finance serves cost " wait for a problem, wei lane 12345 hot lines turn his to be in charge of a branch to undertake handling by the government of apanage. Same, a lot of citizens are in feedback to 12345 hot lines while, also to disappear assist undertook complaining.
On May 2, the chaos that in selling the market in the light of these cars, exists is resembled, disappear of Wei lane city assist in complain to 12345 hot lines while the person undertakes replying one by one, released in time buy car note, remind a citizen to accomplish the following at 6 o'clock:
Check and accept carefully sign again. When consumer buys a car, check car to whether have certificate of approval first, if do not have certificate of approval, must prove a cause, actually some distributors mortgage car certificate of approval the bank borrows money, suggest consumer refus shifts the car that does not have certificate of approval; Next, the configuration item-by-item that buys a model carefully according to place seriously undertakes checking and accept, check and accept those who have a problem to reject to sign, the responsibility that because product quality problem is caused,avoids partakes not clear problem.
Reservation buys car certificate. Consumer ought to the proof such as the contract when appropriate buys a car surely, bill, once discover a problem, get in touch in time with the businessman.
Change his costume or dress cautiously. Operator changes his costume or dress because of do sth without authorization to consumer the loss that cause does not assume responsibility, accordingly, consumer changes his costume or dress car Ying Shen is heavy, even if is to change one's costume or dress add installing also had better be as good as agency agreement before shifting a car, be in charge of changing by agency add outfit.
A replacement of car of choose and buy is not careless. When a replacement of car of choose and buy, consumer should ask agency makes clear the manufacturer home that buys a replacement on detailed list or bill, ask agency offers regulation of corresponding product certificate of approval, service instruction, after service to wait.
Off quality, can ask to return money. In practice, a few operator to customer pay unqualified car, however with the car reject to assume the responsibility that return money or corresponding liability to pay compensation for 3 packets of regulations, it is to not agree with lawful law sets. Consign qualification product is the contract obligation of operator, 3 packets of responsibility are hind the contract is compulsory, both do not answer confuse sth with sth else. If meet off quality car, consumer is OK according to " product quality standard " , " consumer rights and interests protects a law " , " product of family expenses car is repaired change the responsibility that return money sets " relevant provision asks to return money.
Xiang Jiang is made trade say " not " . In service of current car sale, put in compulsive consumer to buy add of safe, pay to protect cash pledge or add do sth for sb bail, compulsively car is registered register wait for a problem. Consumer has authority to reject to pay afore-mentioned fee, should complain in time to relevant administration department inform against.
In the meantime, the reporter understands, partial 4S inn dares to ask for finance to serve the expense with the numerous items such as cost to consumer avowedly, discover a few consumer are when car of carry out be rejectioned namely, the meeting is active have compromise and yield to 4S inn, think ten even the money buying a car of hundred thousands of was handed in, do not differ these thousands of yuan. Be consumer the manner of this kind of concede just lets partial 4S inn dare to violate compasses collect fees. When encountering consumptive tort, consumer can withhold testimony in time, active to 12345 hot lines or disappear assist undertake complaining, active defend oneself closes right increase.
