Wu Qi of reporter of sea of honor of king of reporter of Hunan day Metropolis Daily photographs: Chu Tiandou city signs up for reporter Zou Bin
Rose this year in April, wuhan city starts 2019 year formally " unit of 10 actor satisfaction " " 10 poor dissatisfactory units " appraise sth through discussion works. Yesterday, wuhan city treats commonplace to ask duty do a bulletin, came on April 1 on April 30, "Wuhan appraise sth through discussion " platform receives dissatisfactory opinion in all 1467, style of work of partial unit existence disloyal, attitude of attending to guests is not classy problem.
In April the middle ten days of a month, wuhan city treats commonplace to ask duty do a bulletin first " double appraise sth through discussion " result. Yesterday, the 2nd period " double appraise sth through discussion " the result announces: After each area is ranked integratedly 3 are thing lake area, river bank area, Chang mouth area respectively; After city straight department is ranked integratedly 3 superintend housing of bureau, city to ensure a room to run service of bureau, municipal Wu and big data management board for Wuhan city market respectively; After public service company is ranked integratedly 3 are Wuhan respectively Hua Runran of summer of river of public transportation group, Wuhan enrages car of limited company, Wuhan operation of car of new energy resources runs limited company; After courtyard of health care of women and children is ranked integratedly 3 are courtyard of health care of women and children of river summer area, Cai Dian respectively courtyard of health care of women and children of area of lake of courtyard of health care of area women and children, thing; After travel scene area is ranked integratedly 3 are Xin Hai respectively revolutionary museum, east hill of lake ocean world, cloud and mist.
Case bulletin:
The graph is: Service center of sanitation of community of market of city of green a mountainous area Gong Gang
The result of double appraise sth through discussion this year April shows Wuhan city, the dissatisfactory evaluation of wholesome to medical treatment orgnaization occupies masses 41.1% . Orgnaization of sanitation of various medical treatment is faced up to " double appraise sth through discussion " the outstanding issue that announce, the medical personnel gravity of not classy problem asks disloyal to be being put in working style, attitude of attending to guests duty, treat 24 people in all at present.
Yesterday, wuhan city treats commonplace to ask duty handle the typical case that announced wholesome orgnaization of concerned medical treatment 5 cases.
The patient rings the bell appeal answer not seasonable
Masses report, hospital of division of Wuhan city lung is able to bear or endure attitude of attending to guests of outpatient service of much medicine n/med tuberculosis is poor, appeal to to the patient request a response processing is not seasonable.
Via checking, this problem is belonged to solid. Communication communication of medical personnel of minority of this outpatient service and patient is insufficient, ring the bell to patient of be in hospital appeal answer not seasonable, do not deal with to reach the designated position, to patient of be in hospital the demand replaces the sheet appeals to beg solve not in time. Be aimed at afore-mentioned problems, to this disease Director Ou, matron undertakes critical education, buckle hair performance award.
Draw near next medical personnel urge a patient
Masses report, medical personnel attitude of attending to guests differs courtyard of health care of women and children of Jiang Han area.
Via checking, this problem is belonged to solid. The patient does children in this hospital when the sieve checks congenital heart disease, b exceeds room examination doctor to come off work because of drawing near, whole journey is urgent, the manner is curt, patient go to a doctor experiences difference. Be aimed at afore-mentioned problems, give this hospital processing of talk of exert oneself of commandment of two relevant medical personnel.
Community sanitation center hits vaccine to make mistake
Masses report, service center of sanitation of community of market of labor of river bank area guides attitude of attending to guests needs medical service, treat a patient to seek advice from a manner curt; Medical personnel lacks the spirit that respect property, wrong inject is vaccinal.
Via checking, this problem is belonged to solid. This center guides cure personnel treats a patient to seek advice from a manner impatient, diction is non-standard. Injecting for the patient when wild dog is vaccinal, because the job is unwary, first system of patient of water fluid infuse inside hind ability inject drug. Be aimed at afore-mentioned problems, give this center processing of talk of director of communal and wholesome division and exert oneself of commandment of two relevant medical personnel.
Medical personnel working hours is absent hillock
Masses report, working hours of medical personnel of service center of sanitation of community of market of city of red steel of green hill area is absent hillock, not enthusiastic to patient service.
Via checking, this problem is belonged to solid. Time of doctor of this center department of stomatology going to work is in prattle of the section office adjoining, make a patient long await. Ask the patient that buys medical record must use ready money, bring about partial patient because of carrying ready money impracticability diagnosis and treatment. Be aimed at afore-mentioned problems, in giving this, director of heart department of stomatology reachs notice of criticism of a relevant medical personnel.
The doctor stops examine information to release not seasonable
Masses report, service center of sanitation of community of university of Wuhan of street of hill of Jia of Luo of fierce prosperous area stops examine information to release to the doctor not seasonable.
Via checking, this problem is belonged to solid. This center doctor changes sit after examine time, release pertinent information not in time. Face a patient to seek advice, medical personnel did not undertake explanatory effectively, inform not in time sit clearly examine time, bring about patient seeing a doctor to head for this center to all did not carry out diagnosis and treatment for many times. Be aimed at afore-mentioned problems, give this center processing of talk of exert oneself of commandment of two medical personnel.
Relevant news:
This year, wuhan city treats commonplace to ask duty do answer citizen cry, be in 2018 year whole town " double appraise sth through discussion " on the base that participating unit enlarges to 6928, enlarge limits of appraise sth through discussion again this year, participating unit breaks through 10 thousand, property serves the many industries such as company of company, gas station, taxi to bring into limits of appraise sth through discussion.
The citizen has two kinds of means to participate in double appraise sth through discussion
Treat commonplace to ask according to Wuhan city duty do relevant controller introduction, this year " double appraise sth through discussion " activity, result of more outstanding appraise sth through discussion said to calculate by masses, enterprise. Citizen masses participates in appraise sth through discussion to have two kinds of kind:
One, the citizen does after the event in participating unit, the likelihood is received treat commonplace to ask duty run sent evaluation short message. Must get service object to contact the conduction business of means to itself, the requirement deals with item each times to must be typed by the regulation upload. After the citizen gets evaluation short message, ask timely response to undertake evaluating.
2, all participating units all press whole town requirement hang up participating unit marks, the 2 dimension on citizen scanning label are piled up, can be opposite participating unit undertakes evaluating.
Cadre nonfeasance is slow as will be chased after duty
To each when citizen masses replies dissatisfactory item, the staff member can have phone pay a return visit, ask dissatisfactory reason in detail, so that sequel investigates processing. To mirrorring a cadre " small corruption " , serve as nonfeasance, slow, serve as the problem that waits for a respect in disorder, organize investigation in time, the relevant responsibility person of real to checking problem undertakes asking duty chase after duty.
According to introducing, wuhan city treats commonplace to ask duty do the basis result of daily appraise sth through discussion, integrated dark visit selective examination, walk on duty lawfully according to discipline, go all out in work drive circumstance of of superior grade, by achievement the rank decides whole town " unit of 10 actor satisfaction " " 10 poor dissatisfactory units " .
837 people hid the truth from newspaper make a false report to be asked last year duty
Last year, wuhan city " double appraise sth through discussion " in, han Yang area former industrial and commercial qualitative inspect bureau shares 17 participating section office and basic level station. Came in October 2018 on January 8, 2019, this bureau types item in all 10529, among them 521 are place of station of internal office section office, basic level " alternate each other is judged " brush reputably, involve 9 section office. This bureau subordinate two industrial and commercial qualitative inspect place, still will involve consumer to complain, masses appeals for help the masses number in waiting for incident replaces number of in-house cadre mobile phone, treat commonplace in order to deal with city to ask duty the phone pay a return visit that handle. Relevant responsibility person gets the processing such as talk of exert oneself of administrative warning, commandment.
Last year, wuhan city treats commonplace to ask duty do accumulative total discovery to hide the truth from newspaper, fail to report sth, make a false report, alternative report data, pull a ticket to brush a ticket to wait disobey problem of discipline of work of appraise sth through discussion 782, ask duty 837 people.
