The plan says: Cannot let buy car banking service to expend unidentified not white origin / Oriental IC
New civilian evening paper dispatch (reporter gold ) car sale is consumption all the time complain " heavy disaster area " one of. The reporter is protected from Shanghai disappear appoint know, city disappear was protected 2018 appoint accept what car and relevant product serve to complain 9382 in all, sell segment among them complain nearly 40% , had 2017 relatively rise apparently. Complain a problem to basically be centered in sale process and car delivery process.
City disappear is protected appoint express, in car sale process, because be short of regularly,break those who create competition not to have foreword, distributors " hit edge ball " , cover legitimate rights and interests that harms consumer with all sorts of sale.
For instance, partial car distributors with the formula (the service such as packet of finance, safe, decorate is made outside removing car) inside alleged " small car price " solicit a client, misdirect consumer, cause from this bind a service compulsively, collect fees unidentified show and bind service price to pledge high low and relevant complain.
Next, some cars distributors to attract a customer, give give maintain freely, the car sticks the acceptance such as recorder of drive a vehicle of film, installation, but the commodity that these giving or service existence empty are tall mark a price, quality cannot assure to wait for a problem. After consumer suffers a loss, lest cost is given,distributors is met again for play truant.
Additional, distributors of a few cars to cover firm customer, oral and affirmatory subscription (imprest) can retreat at any time, but when consumer demand refund, distributors can refuse with doing not have written agreement or other excuse again or protracted.
And in car delivery process, because information asymmetry and distributors interior manage a disorder, the legitimate rights and interests of consumer cannot get be ensuringed effectively.
Defer consign car is one of problems, 2018 annual is complained in, did not complain nearly 500 by what restrict car of calm time consign. Although car distributors has all sorts of reason to car delay consign, but consumer report, distributors to earn " urgent cost " , gave the customer later the car that should deliver to his originally.
Consign " problem car " make more popular feeling fills in. The analysis makes clear, consign car produces the circumstance of all sorts of quality problems to be sent more inside 2 months. The reason depends on, distributors flows at the form mostly in the PDI examination before car consign, some does not make even basic visual examination even, problem car is handed in in consumer hand.
Additional, the certificate of approval that follow a car by " omit " . Car distributors borrows money for financing, connect regular meeting to mortgage go off with of car certificate of approval. Although " car sale runs way " make clear requirement car certificate of approval to answer synchronous consign, but still partial car distributors removes not in time car guaranty, omit car certificate of approval intentionally when making a car, cause consumer to cannot do procedure of the card on manage.
Be aimed at afore-mentioned problems, committee of protection of Shanghai consumer rights and interests urges this city sincere letter runs car distribute company, cogent the legitimate rights and interests that defends good consumer. It is right car and appreciation service plain code mark a price, must not with truthless low misdirect consumer; 2 it is sales promotion acceptance should true and comprehensive, do not be able to give freely for play truant; 3 it is collection subscription due and written agreement, must not cover road customer with sale word art; 4 it is consign car should be pressed fulfill about, must not use responsibility of breach of contract of format clause avoid; 5 it is perfect flow, fulfil PDI responsibility, must not deliver to the car of existence problem consumer; 6 it is to be fulfilled strictly " car sale runs way " relevant provision, do not get position of depend on advantage to cheat customer.
[add: 10 cars before complaining quantitative rank to reside sell inn list]
Way of new effect of area of loose river of limited company of sale of car of Shanghai firm glad 126
Shanghai gentry assist Ou Zhongchun road of Min Hang of car trade limited company 9998
Shanghai Hua Xingya is special area of Tuo of general of car sale limited company is true south road 589
Road of Jiangxi of warden of treasure mountain of limited company of service of sale of car of the annulus in Shanghai Bao Cheng 999
Wu Zhonglu of area of travel of Min of limited company of service of sale of car of Shanghai treasure letter 1465
Vehicle maintenance and repair serves the star of Shanghai Donghua road of Shen Jiang of new developed area of finite department Pudong 500
100 couplet Shanghai of Shanghai connect a car to sell limited company new way of the static republican that bring a district 3200
Shanghai Shen Cheng name power road of Feng Xiang of area of treasure mountain of limited company of car sale service 1358
Starfish vasting vehicle maintenance and repair serves Ou Gongliu of Tuo of limited company general on road 288
Area of Tuo of general of limited company of service of sale of car of Shanghai land lion is true south road 829
