Alibaba international station trades violate compasses punishment regular and analytic, after order

1.Order manages the case that does not deliver goods analytic

After 1) order go into effect, sell the home to buy the home to make repudiate deliver goods compulsory expression or to buy the home to put forward other reach in order did not agree beforehand first or apparently unreasonable requirement serves as fulfill deliver goods compulsory premise.

After 2) order go into effect,

2.Order reachs the different setting buckling cent that does not deliver goods analytic

1) buys the home to mention because of selling the home to did not deliver goods refund files issue, proper motion of home of buying and selling talks things over reach consistent, final refund order is shut, dispute did not upgrade to Alibaba international station intervening mediate. Finish in order refund after shutting, platform can undertake buckling 1 minute to this type dispute / second processing.

2) buys the home to mention dispute, home of buying and selling talks things over expire to still was not reached solve consistently, any one party upgrade to Alibaba international station intervening mediate. Realibaba international station decides the bargainor is disobeyed deliver goods compulsory, and sell the home to offer effective solution and Mai Jiada to become reconcile, platform undertakes buckling 2 minutes / second processing; If the bargainor did not offer effective solution, undertake buckling 4 minutes / second processing.

Attention: If because sell the home remaining sum,pay compensate refund by platform, sell the home to need to be in the 15 reimbursement inside the day, super- period not reimbursement system can be increased buckle cent, buckle 3 minutes / second.

3.Be reached by order do not deliver goods punishment, how appeal

If not be to sell a reason to bring about order to reach really,do not deliver goods (clinch a deal not to sell) , log onto tiring-room of MA selling the home, through " MA tiring-room - service center - appeal center - need appeal violate compasses " click after violating compasses data " I want appeal " submit evidence, have appeal, if plan institute shows:

Picture: Order is reached do not deliver goods.png

Alibaba international station trades violate compasses punishment regular and analytic, after order is reached, do not deliver goods

Picture: Order is reached do not deliver goods 1.jpg

Alibaba international station trades violate compasses punishment regular and analytic, after order is reached, do not deliver goods

4.What data does appeal need? What demand is there?

1) if because buy a reason, or already new friend of the reappoint below the line period bring about not in time in the synchronism in the system violate compasses, need to be offerred inside appeal period of validity you are as effective as what buy the home to communicate and picture of whole chatting record cut, explain former by.

2) if really already punctual deliver goods, but forget to fill in in the system deliver goods information, need to be referred inside appeal period of validity deliver goods truely proof, and you are as effective as what buy the home to communicate and scheme of check of complete chatting record, explain former by.

3) appeal only opportunity, hope to sell the home to be treated seriously, in be removed 7 days by punishment inside refer appeal, provide true and significant evidence.

5.How to prevent " order is reached do not deliver goods "

1) ensures the product information that fill in is accurate, significant. Be aimed at the important parameter such as stock up period and stocks, must fill in according to the facts, avoid to cause future trouble

2) consults his ability installs the freight of the product adequately, after assuring to deliver goods fill the carry odd numbers with photo significant fact in time. Attention: Because not be familiar with freight pattern plate,the part sells the home newly, the price installs a mistake, after bringing about order to reach, do not deliver goods, the proposal sells the home newly to be when setting pattern plate, learn what platform announces to groom first video, after needing study, reentry is installed all right, avoid to be punished accordingly.

3) the case that if appear really,cannot deliver goods as scheduled, please seasonable and active with buy the home to communicate talk things over, strive for the understanding that buys the home, paralell connection fastens Mai Jiaxiu

Change online order to send goods period in order to avoid break a contact

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