Consumer sells outside the dot when, when because deserve to send,be being met, grow, outside sell pack, outside sell mouthfeel to be nodded to place outside sell make an assessment. Generally speaking, evaluation cent had better be judged, in judge, difference judges 3 kinds. 5 stars (special satisfaction) with 4 stars (more satisfactory) be reputably, samSung is medium judge (general) , two stars (not quite satisfactory) with one star (very dissatisfactory) it is difference is judged.
A lot of outside sell a businessman to be in subconscious in feeling only difference is judged is need processing, actually otherwise, all evaluations should reply attentively, this is one lets a client see shop is in what manage attentively to reflect, also reflected the service consciousness with a high quality shop at the same time.
To giving reputably client, the businessman sells to want to undertake genuine express one's thanks to outside, can choose to extend the keep rate that the means such as the coupon will come to raise old client. Difference judges the grading that can affect store directly, affect a client answer buy lead and issue sheet to change rate. Those who say is a bit commonner, difference is judged shop selling to earn outside can affecting this still is to earn more little.
Generally speaking, the client can give difference to judge because of these a few kinds of problems. The first, dish tastes a problem. Dish savors the taste that does not accord with a client, feed capable person not fresh, mai Jiaxiu and difference of show selling the home are too big wait, can cause difference judge. The 2nd, deserve to send time to grow too, deserving to send attitude of attending to guests difference also is one of main reasons that cause difference to judge. The 3rd, because pack, leakage sends a fault wait for working neglect to cause difference to judge. The 4th it is baleful difference is judged, this kind of circumstance also is common occurance.
The problem nevers mind, most appeared what be afraid of namely the problem is not solved, allow to develop by its. So, how does difference judge this to solve?
The one step that should make above all is, hand-in-hand travel checks the specific reason that finds out difference to judge. E.g. , client evaluation says today's feed capable person not fresh, inn-keeper needs with purchase personnel to check today's feed capable person fresh, find out specific reason.
If the client does not have the difference that issues put oneself in another's position to review a matter or the case is relatively complex, can undertake with consumer the phone is communicated, this is to handle difference to criticize one of the most effective methods. As consumer, difference judges a when just give a businessman direct experience, but if be solved not in time, losing may be more than a client.
After finding out a reason, the one pace that can forget least of all is to client sincerity pure apology. It is outer no matter sell platform the return or call personally to client excuse, mood wants sincerity, explain the specific reason that the thing produces to the user, let client understanding, give out to compensate measure accordingly, if consumer is accepted,delete difference to judge, criterion everyone is happy.
What to do no matter, want to be done sincerely attentively, without one exception.
