Car engine is to be a car to offer dynamic unit, also be known as the heart of the car at the same time, economy, stability and the dynamical sex that deciding a car, environmental protection sex. Mr Zhang that lives in the area that face short for Weihe River recently encounters the thing of a special vexed, he spent nearly 300 thousand bought abundant cropland Han Landa car produced breakdown on high speed road, and the conclusion that 4S inn gives out lets him also cannot be accepted anyhow, how to return a responsibility?
On May 8 morning, " Dong Qin common people " column reporter saw the car advocates a gentleman, he told about himself to drive to the reporter the alarmingly dangerous that Feng Tianhan produces on road of high speed of Lan Da car one act.
The car advocates a gentleman: Go afternoon Xi'an, high-speed moment opens new abundant on paragraph, engine with respect to cease-fire. Is the condition of this car what? Condition is this car, breakdown lamp shined, breakdown lamp shines, because go up to also compare danger in high speed, we park the car to roadside.
Respecting this, mr Zhang still is some one's heart still fluttering with fear, malfunction in car for a short while, he gives the Southern Dynasties of short for Weihe River glow new and high inn of 4S of cropland of wide steam abundant made a telephone call, inn just replies he cannot offer high speed to come to help, finally, mr Zhang is forced oneself contacted trailer to consign the car glow of the Southern Dynasties of short for Weihe River new and high inn of 4S of cropland of wide steam abundant, the conclusion that the staff member gives out is: The 4th cylinder body draws engine crock, the cause is caused.
The car advocates a gentleman: Your mouth says, the office is taking a photograph to already uploaded so called technician, look say even if you are this, because accumulate what carbon causes, is this guest of inn big bully? The bargaining that passes me these days, 4s inn says with me again is compensate only one part, hum, give me freely maintenance, important part also does not give me claim for compensation, that their what basis will to consumer say this thing.
To such processing opinion, mr Zhang cannot be accepted all the time, and this among them reason is: Before car malfunctions, oneself loved Che Ganggang to do groovy engine to maintain in this inn.
Because the car is above all,did not protect too, time of two years, ran 70 thousand kilometer, and was that day, just be here did maintain, be less than two hours, the high speed on afternoon, the car appears problem, give me the authoritative appraisal of saying neither one government, say me because accumulate what carbon causes to pull a crock,this car is.
Mr Zhang says, this vehicle spent 296800 yuan to buy on May 18, 2017, choose this model at that time, the engine that took a fancy to it namely comes from Leikesasi, so the care and maintenance of later period also is all the time do car to maintain in 4S inn on time, to the opinion that inn just gives out he is not agreed with, ask to change however engine, raised doubt to maintaining this.
Glow of the Southern Dynasties of short for Weihe River is new and high the manager after inn of 4S of cropland of wide steam abundant makes work: I ask you, before we did not maintain, car is. Yes. Did this problem appear after maintaining for what? Because I gave you to say, this accumulates carbon to decide without method what moment falls off. You say to do not have method decision, do I ask you the car is? Before maintaining, be worn normally. After that maintains, going out from this also is normal, that is apparently abnormal, normal word opens you this does what. If maintain,have a problem, he won't say to go out to leave midday go out to just pull a crock in the evening, right incorrect. Ran how many, do you know? I did not know how many to run, I said to you, if be engine oil insufficient, it cannot arrive from this inside city. For what? Engine oil is insufficient. I from had said to now into the door engine oil is insufficient? I had not said engine oil is insufficient, what you say is to maintain the issue that give can be engine oil only insufficient, this our vehicle is created apparently, I say to let you give a survey report, you say you do not go out.
Glow of the Southern Dynasties of short for Weihe River is new and high inn of 4S of cropland of wide steam abundant the problem that to Mr Zhang this abundant Tian Hanlan amounts to a car to appear, the conclusion that give out is to accumulate what carbon causes to pull a crock, and be not what Mr Zhang oppugns to maintain gave an issue.
Glow of the Southern Dynasties of short for Weihe River is new and high the manager after inn of 4S of cropland of wide steam abundant makes work: You can decide us, either maintain because of this or engine oil, do not reach the designated position for oil, and created this vehicle pull a crock, can you decide? Can.
Current, OK and affirmatory is Mr Zhang the engine of this car gave an issue, but it is the both sides that what reason brings about sticks to his argument after all; To how handling this issue, both sides also did not reach consensus, the processing opinion that 4S inn gives out is free maintenance, and the requirement of Mr Zhang is to change engine. Be aimed at this matter, the reporter interviewed Bai Ke of solicitor of office of attorney of Shaanxi constant aid.
Solicitor of office of attorney of Shaanxi constant aid as jade-like stone in vain: After consumer is buying car, in certain deadline less than, meeting general car sends to 4s inn to undertake maintaining, so what form between he and 4s inn right now is concern of a contract, between this incident, consumer sends car to 4s inn, before maintaining, car everything is normal, so during maintaining, 4s inn is accountability to car, hidden trouble undertakes elimination, after maintaining, 4s inn should be informed, car puts the safe hidden trouble that be in, the likelihood produced a few safe accidents, after car is maintaining among this our incident, travel engine trouble happened after a few kilometers, if the problem is bilateral pair of this appraisal opinions, if attribute consumer responsibility, consumer should assume the maintenance responsibility of car by oneself, if attribute the responsibility of 4s inn, so 4s inn should assume maintenance to change wait for corresponding legal responsibility, and a reasonable to consumer compensation.
Current, lan Da still is in this Feng Tianhan of Mr Zhang glow of the Southern Dynasties of short for Weihe River is new and high park of inn of Feng Tian 4S wears wide steam, both sides did not reach unified opinion with respect to affection of this be related, the classics austral short for Weihe River opens an area industrial and commercial bureau also has intervened, double Founder is among harmonious processing.
Reporter: Cao Pan longs for Fan Dongbao
First trial: Han Lin
Final judgment: Zhao Baoxi