Buy the home to collude with customer service refund does not return money, pocket commodity amounts

Buy the home to collude with customer service refund does not return money, pocket commodity amounts to 6 million yuan!

If buy goods to the net dissatisfactory, after buying the home to be able to apply for carry out. However, some company discovers Germany however, oneself appeared however in the net inn on day cat a large number of " only refund " application, and these application were passed entirely actually, caused not small loss to the company. Recently, procuratorate of general Tuo area is examined prosecuted bilk case one case, huang Mou of net inn customer service some and the collaborate from within with forces from outside that buy the home, initiate problem refund more than 4000, value of embezzle inn-keeper kinds or types of goods 6 million yuan.

Firm of land gentleman location is the business affairs company of operation of store of net of a special representative, at the beginning of October 2018, land gentleman receives client Germany the mail of some company, the store of day cat flagship that the other side tells a company is put in much question order, after buying the sheet below the home namely before long, initiate refund, goods has not been returned, debt already go back. Land gentleman launchs investigation instantly, discover amount of order of this kinds of problem achieves 4124, and 80% happen in be not working hours. German company loss the RMB of value of kinds or types of goods such as cosmetic, milk powder 6 million yuan, the examination of these order average per capita fizzles out for the customer service that has left his post such-and-such.

On January 8, 2019, huang Mou some is seized by police. Via checking, huang Mou some is an undergraduate, applied for the customer service after the carry out that is in a company for land gentleman in December 2016, the salary before duty 3500 yuan. Because the sales volume of store of flagship of cat of German company overhead is high, workload is very big, the refund that the company arranges her to tackle this shop technically, complain and the examine and verify before order makes work works. Besides the refund order form with complex minority, major order all is handled by yellow such-and-such proper motion.

At first Huang Mou some is dealt with according to rules technological process continuously, however gradually, a few clients contact her to want to undertake violating compasses operation. As such phone increasing, huang Mou some is unable to bear or endure finally alluring, agree with the Chen Mou that buy the home some collaborate from within with forces from outside: By Chen Mou some organization cleans out treasure account to go store of day cat flagship issues sheet normally, every amount does not exceed 2000 yuan, after getting goods, initiate " only refund " application, refund reason retreats freight " for " . Usually, "Only refund " is applied to only buy the home to did not get money, or with sell the home to negotiate consistent case, "Retreating what one column of freight " fills in is the amount that sells the home to agree with go back. However, regard net inn as customer service, yellow such-and-such backstage undertakes installing, should identify " to retreat freight " only this option, can examine and approve directly through, sum refund.

such, some kinds or types of goods that " 0 cost " buys is in Chen Mou clean out treasure on 2 times to sell, huang Mou some collection deduct a percentage from a sum of money. 2018 3 to June, huang Mou some adds up to gain profit more than yuan 120, earning money all by prodigal one sky. Not only such, her husband, in the rank buying the home that with the Liu Mou that is company staff some later period also joins problem order.

On January 23, 2019, huang Mou because some is suspected of crime of fraud be being approved to arrest by procuratorate of people of division of Shanghai general Tuo.

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