The ancients cloud: "Work with one's mind or brains person treat a person, labor person treat at the person. " want to become Gao Juren to go up " work with one's mind or brains person " not be an easy thing, besides congenital condition, most important a bit nothing is more... than has an insight into human nature. A leader, know human characteristic only, especially the crowd gathers the characteristic that come out is shown after rising, try to apply ably, ability enough take advantage of an opportunity and for, accomplish somewhat. Have the characteristic of what human nature so, be a leader must be clear about? Chinese conventional art of war its reduce so a few:
1. easy clamour
Know-nothing is dauntless, unripe calf is not afraid of a tiger first. To personnel of major grass-roots unit, their experience is very finite, cannot well and truly consider the situation, hasten benefit avoids kill, because this words and deeds behaves,did not abstain from easily. And gather when this kind of a large number of crowds rise when, this kind of characteristic is behaved all the more is apparently. Military strategist in ancient China is what this one characteristic says " easy clamour " . So what does this characteristic have to affect to supervising the work? Strategics cloud: "Clamour person, difficult Mi also. " that is to say, blatant crowd gathers rise, easy ask for trouble, hard, do the work on ace. So face this kind of situation, how should be the leader handled? 4 words -- " divide and rule " , assign its force first, however each checkmate.
2. throbs with terror easily
Things will develop in the opposite direction when they become extreme. , the person's behavior also is put in same argument, often from an extreme, move toward another extreme. Accordingly, crowd besides have " easy clamour " besides the characteristic, still " easy palpitate " . Alleged " easy palpitate " , will tell popularly is, in one day is bitten 10 years to be afraid of well rope by the snake. Confronted failure or ate to have a deficit greatly, right similar thing one's heart still fluttering with fear. So what does this characteristic have to affect to supervising the work? Strategics cloud: "Palpitate, difficult depend on also. " that is to say, do the person of its one's heart still fluttering with fear, we cannot are opposite its appoint with important task. So face human nature this, how should be the leader answered? Use a word of aperture master to be able to be solved, namely " make by, cannot make know " .
3. easy bluff
"Easy bluff " be there is a weak point in human nature, also be a bit administrative job impact is the biggest righter. Root of random chatter of ground of subordinate rearward speak or act on hearsay evidance, ground of incorrectly relay an erroneous information is dispersed and disloyal opinion on public affairs, often make whole organization soldier's morale is flabby. This one circumstance often lets a leader have a headache unceasingly, have no alternative. Strategics cloud: "Bluff, unintelligible also. " that is to say, false to bruit information, the leader makes proper explanation very hard, or exceeds copy blacker, or reveals constituent secret. So settle way to this kind of circumstance? Have! Strategics tells: "Its law it would be better is pressed down, the town is decided. " that is to say, answer calmly only, be ready in take action, ability makes quite " the rumor stops Yu Zhi person " .
Strategics tells: "Arms if flyer, not have Ning Xin. " accordingly, an acceptable leader, must know " counterpoise because of body volume, make the best use of the circumstances " . Only such, ability is managed quite piece " be the same as up and down desire person get the better of " auspicious situation.
Leadership strategy: The speech is a profound art, when can accomplish this to be able to attack popular feeling continuously!
