Come from Hangzhou city market to supervise the news of management board, on July 15, committee of protection of rights and interests of Hangzhou city consumer rolled out first contracted section of countrywide, advocate Nuo of abide by of whole society be as good as one's word, build favorable consumptive environment; Paralell connection added up to social all circles, hope this praise highly the festival of sincere letter does every time, also hope countrywide businessman can be answered rise, make the consumptive red-letter day of the whole nation and even whole world.
On contracted section, city disappear is protected appoint take the lead in rolling out AI spokesman to laugh in the whole nation, through kissing civilian figure, communicate scientific consumptive concept, teach practical consumptive knowledge, release seasonable consumptive caution. Laughing at laugh symbolic significance is: Consumer and businessman are in consumptive process can sincere letter in order to wait for, abide by Zhang Shouyao, both sides can be sent in the consumption of each sheet from the heart, understanding laughs.
In recent years, hangzhou city disappear is protected appoint extend consumptive dispute to accept channel ceaselessly, so that civilian for criterion, perfected call in, incoming letter, incoming telegram, PC is carried and 5 yuan of small letter end complain channel to be enclothed completely, the expert of consumptive dimension authority that relies on 32 consumption domain is round, 11 volunteers lawyer is round, settle consumptive dispute continuously more than 17 thousand, help consumer redeems pecuniary loss 390 million yuan.
To let common people consume dimension authority does not give community, city disappear is protected appoint in Hangzhou advocate the city zone chose 12 community to regard consumption as dot of service of dimension authority community, consumer should encounter dispute only, handle affairs in community the orgnaization can sweep 2 dimension pile up, one key undertakes the network is complained. Consumer should take a mobile phone in community only one key is complained, city disappear is protected appoint answer will have inside 7 weekday. Such, customer already need not come to complain oneself, all sorts of dispute evidence also can pass a photograph to carry small letter in mobile phone end " Hangzhou 315 " undertake referring. If relevant data compares numerous and jumbled, consumer is OK pass on gives community, come to take by the staff member.
Next, this disappear is protected appoint meeting general recommends choose masses syndic in community of whole city a hunderd schools. These masses syndic will enter the masses to evaluate a library, when consumer encounters major difficulty to consume dispute to need mediate, disappear is protected appoint will choose several masses syndic in the library randomly, the means that perhaps attends a meeting personally through the network undertakes evaluating to the case, the dispute that invites common people comes by him common people mediate and solve.
Around the disappear in this year assist " credit lets consume more be at ease " year of theme, hangzhou city disappear is protected appoint in the whole nation first consumptive bond division, those who advocate is to abide by bond, safeguard the consumptive fashion of sincere letter, to breaking one's promise the businessman forms effective awe, drive responsibility of body of proprietor of an enterprise further fulfil the promotion with sincere letter consciousness.
