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Reasonable arrangement is very qualitative the two old standard that check works:
One, PDCA circulates (call quality annulus again) -- plan (Plan) , carry out (Do) , examination (Check) , processing (Action) .
It is the earliest by cease Hart (Walter A. Shewhart) 1930 conception, be managed by American quality later expert Deming (Edwards Deming) the doctor was dug once more 1950 come out, in trying to be publicized extensively and use the process that improves product quality at lasting.
① P (Plan) -- plan: Guiding principle and target are decided really, and the activity plans make;
② D (DO) -- carry out: Specific run, implementation plans medium content;
③ C (Check) -- examination: Summary carries out the result of the plan, what to distinguish to be opposite, what fault, make clear the effect, find out a problem;
④ A (Action) -- the action (or handle) : The result that checks to summary undertakes handling, successful experience tries to affirm, give standardization, or make exercise instructor, facilitate when working later, be abided by; Also want to sum up to unsuccessful lesson, lest return. To doing not have settlement problem, in should carrying next PDCA to circulate, go solving.
The formulate that quality of = of process of activity of overall quality government plans + the organization comes true.
2, 5W1H law -- it is management in the job, to the target the plan undertakes decomposing mixing decision-making thinking process.
(1) Why (purpose) -- why to do this thing?
(2) What (object) -- how to return a responsibility?
(3) Where (place) -- in where to carry out?
(4) When (time) -- when to carry out? When to finish?
(5) Who (personnel) -- by who to carry out?
(6) How (method) -- how to carry out? What significant step to take?
Above the first letter is the English of 6 problems 5 W and a H, so abbreviation 5W1H works law.
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Want a canal to accuse good quality not unusual, what must accomplish is crucial:
1, train before hillock:
Product characteristic and basic knowledge; Quality standard and undesirable differentiate; Work flow and character ask.
2, post trains: Of handlers " 3 by " , " 3 from " , " accuse " requirement.
·3 by, namely: By blueprint, by craft, produce by the standard. · 3 from, namely: Undertake checking to oneself product; Oneself are divisional qualification and unqualified product; The person that oneself make good treatment, · accuses, namely: Control self check percent of pass.
3, flow system is changed, duty standard is changed, can promote quality already, also can promote efficiency, it is one of a magic weapon that spot cadre works.
4, solid do commonly used the way to deal with a situation:
1) use early meeting, will actual undesirable article take " set an example " , show undesirable reason and countermeasure to employee.
2) will undesirable tasted loss amount is changed, announce at the spot, explain to employee.
3) according to individual and undesirable taste a state, teach respectively.
4) the education that strengthens heart of work staff responsibility.
5) staff is technical guidance and character idea engraft.
6) taste fine, undesirable article list with objective or photograph respectively, teach relevant personnel.
7) will correct as listed as wrong behavioral picture, educational employee.
8) the requirement with standard normative operation, check.
9) the goal that communicates need of character of each working procedure really.
10) reinforce the self check between each working procedure, each other check, mutual correct, remind.
11) when taking employee or working view newly special strengthen this station perambulatory.
12) will individual number of defectives gives announce, use look board, achieve caution result.
5, the action that takes I seriously to change opportunely:
① prevents excess output.
② prevents mistake or harmful raw material investment.
The change that ③ prevents requirement of exercise standard, work exceeds be restricted.
④ prevents the happening of much outfit, little outfit.
Because of,⑤ prevents " fixed position error " and the inferior quality that cause.
⑥ prevents exercise the happening of insecure accident.
