Wu Nv person feels, the regulation of the bank is really too not human nature was changed, the throng that gives them chance of these unaccustomed use ATM set a barrier.
>> the client is complained
Take 2000 yuan
The bank lets go ATM machine is dealt with
Wu Nv of 55 years old person already emeritus, every months of pension is controlled 2000 yuan. On May 4 midday, she goes to an agricultural bank near cross of factory of Western medicine of Xi'an city town taking money, obtain order, queue up, after about two hours, make the bugle call of Wu Nv person eventually, "I say to take 2000 yuan, but ark member listen, say 20 thousand yuan are taken below, bar does not give take. Bar does not give take..
After refusing, wu Nv person is a little angry. The explanation that the bank gives her is, the cash of small denomination is accessed operate on ATM machine, can reduce time queueing up. But this can not persuade Wu Nv person. Wu Nv person says, old before, her kin takes money on ATM machine, encountered rob, so she takes money to be on ATM machine all the time the heart puts a shadow, feel or take in bar some more reliable. "We went up the person of age, thinking is very traditional, on ATM machine, we also can be operated not quite. The bank should give us the right of the choice, such rigid set, be too unreasonable really. Be too unreasonable really..
Finally, pass conflict one time, wu Nv person took money in bar. And those who make her perplex is, solved a problem through conflict, every month should take money after, want to quarrel with the person of the bank every time?
>> bank explanation
Superior has a regulation
Ark member deal with small take a paragraph to be able to be punished sometimes
Yesterday morning, china business signs up for a reporter to head for this Agriculture Bank near pharmaceutical factory cross, when order is obtained on the machine that obtain order, clear ground is writing on screen of the machine that obtain order: To save your time, 20 thousand yuan access money business and self-help capture to expend business to go to self-help bank to deal with please below.
Await an area in, an old person that waits to make bugle call says, business is conducted in bar, must await 3 two hours commonly, "We also know ATM chance is quick, but still be the habit conducts business in bar, face the staff member of the bank, in the heart some more dependable. In the heart some more dependable..
China business signs up for a reporter to seek advice why to take a paragraph to set amount restriction to bar with the client's name, one staff member says the bank, 20 thousand yuan of the following access money business, let a client undertake on ATM machine commonly, if ark member to took, ranking meeting discovers in the system, meeting inquiry, return the member that can punish ark occasionally, "Some old people must take 20 thousand yuan of the following money in bar, this makes us very embarrassed. This makes us very embarrassed..
This staff member says, the bank set so a lot of years ago, this is a kind of trend, the window of their bank also decreased 1 5 times year ago from how, "If the old person won't take money on ATM machine, we also can offer a help. " additional, the bank still has super counter, 1 million yuan turn below Zhang business can be dealt with on super bar.
>> the reporter is visited
10 banks say to set without rigid
Individual bank suggests to go ATM machine is dealt with
Does the bank have such regulation really? Yesterday midday, china business signed up for a reporter to visit 10 banks randomly, discover to 20 thousand yuan of the following access money business goes ATM machine is dealt with, do not have mandatory regulation, but still partial bank can offer such proposal.
Agriculture Bank on the west a bit door subbranch of a bank: Our subbranch of a bank does not have a regulation, the old person likes to take money in bar really, 20 thousand yuan of the following business, it is OK that bar and ATM machine are dealt with, 20 thousand yuan of above must bar, because ATM machine has everyday 20 thousand yuan limitation.
The Agriculture Bank grows subbranch of a bank of abundant garden village: 20 thousand the following amount had better be taken on ATM machine, reduce time queueing up, it is OK also to want to be dealt with in bar.
The Construction Bank contains subbranch of a bank of smooth north road: The business of 20 thousand yuan of the following amount, the proposal goes ATM machine is dealt with, reduce time queueing up, but won't compulsive, it is OK also to want to be dealt with in bar. The window is decreasing stage by stage really now.
Subbranch of a bank of village of Construction Bank yellow wild goose: Deal with which go, how can be this restricted?
The Construction Bank grows An Xilu subbranch of a bank: OK.
Labour contains subbranch of a bank of smooth north road all right: OK on bar and ATM machine, some old people are taken on ATM machine, won't operate, have card easily.
Xi'an bank contains smooth door subbranch of a bank: It is OK to be dealt with in bar and ATM machine.
The subbranch of a bank austral traffic bank city: The bank has cash loop opportunity, the sentence that does not carry id card is most and desirable 49999 yuan, still can take on ATM machine 20 thousand, small denomination suggests to go ATM machine, reduce time queueing up, if won't be being operated, the staff member can help. If want to go,bar is taken, affirmation is OK.
China is postal subbranch of a bank of the road that contain light: Some old people take hundreds of yuan of money, it want to be taken where is OK to want to be taken where.
Chang'an of Chang'an bank Xi'an on the west road subbranch of a bank: It want to be taken which is OK to want to be taken which.
The bank can reduce cost so
Get income
Why does individual bank have a proposal to set 20 thousand yuan of the following access compulsively even does money business go is ATM machine dealt with?
Chief of a bank discloses Xi'an say, the bank also is an enterprise, can consider cost and earnings. A lot of years ago, labour cost is low, and ATM machine throws tall, function little, do not gain ground so. Nowadays, as technical development, labour cost tall look forward to, site rents the factor such as charge, ATM is the mainstream from furtherance. Conduct business through ATM machine, leave out time queueing up, convenient and quick. Additional, small denomination trades accrual returns influence bank less to handle affairs efficiency, if partial client billabong arrived ATM machine, can reduce burden of bank clerk business, reduce hand configuration even.
The personage of another finance domain says, the commercial bank is the business base that supports its bank on one hand to Everyman service, it is to draw deposit on the other hand, will prop up a bank to be put to high-end client borrow, get income thereby, "In the final analysis is the service of client choice self-help that the bank allows not to generate profit, so that give generation the client of profit,provide more excellent service. " Zhang Jie of photography of Qing Rongbo of reporter of China business newspaper
