"Chang'an " " Ford " , the old name brand that has hundred years history when these two is condensed together, what kind of power can you produce?
Car in endless flow of hundred years history, there is no lack of a lot of once the brilliant, car look forward to that till die out becomes fokelore,ebbs slowly later, the reason is diversiform of course, but among them sure the reason of the decline that has product competition ability. How to accomplish tens of year the competition ability that consistent day ground carries a product, it is the difficult problem that every car look forward to explores ceaselessly.
On June 4, the plant of Chang'an Ford car that development of calabash a person adept in martial arts and given to chivalrous conduct is located in Chongqing is interior, understood Chang'an Ford in the round how compose is built " 0 " the quality management system of error, and listen attentively to consumer and will quantify one of move that make quality superintend, it is to was above difficult problem to find the solution at long last, also understand He Wei eventually " hundred years Ford, essence of life at Chang'an " .
Allow me to introduce next setting first before dispel misgivings, chang'an Ford shares 7 factories in Chongqing, make plant of lathe work factory and an engine plant, a gear-box for 5 respectively.
What calabash a person adept in martial arts and given to chivalrous conduct understands this deep is the 3rd factory -- get ready factory, this factory is in automation level, truckload first what the respect such as quality standard all resides Chongqing, be versed in count as one of the best also is in the factory in countrywide joint-stock car.
A company must have a concept, in letting all employee participate in its, go all out in work for it, just can coagulate desperately for it the heart gets together force, will limited power is boundless change, chang'an Ford governs oneself quality the extremely complete car look forward to that the concept carries out namely. Chang'an Ford compose is built " heart " " law " " person " Trinitarian quality management system, will make sure Chang'an Ford makes high quality product.
Be based on this concept, chang'an Ford compose builds the 6 great quality that give Yan Ke to administer act, look in calabash a person adept in martial arts and given to chivalrous conduct, these are Chang'an Ford in competition the sales volume below so intense market still can maintain involve the key that rise successively.
Part 1
The design research and development of forward position
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At present the product development technological process of Chang'an Ford was to pass test and verify of whole world of hundred years Ford, optimize and the result that experience summarizes, in product development process, insist to direct with satisfying the demand having a car of consumer diversification to be from beginning to end, it is core in order to produce character amount, the node that has a series of severe exacting criticizes careful and requirement of product test and verify.
The product of each Chang'an Ford is produced in the quantity before, want to experience experiment of level of more than more than 10 thousand component, the supplier quality of comply with severe exacting evaluates flow, those who experience 6 level that assemble a car is truckload reach white automobile body to install car test and verify, ensure of every component high quality.
Part 2
Perfect experimental test and verify
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Every car is in Chang'an Ford to cast antenatal formally, can have truckload and fast test, 3 tall tests at the same time, the phonic imitate client that corrodes experiment, client drives experiment, oil is tasted be able to bear or endure test and verify sufferring a gender, course of development of total test test and verify amounts to 3 million kilometer.
In Chinese different height above sea level different temperature differs each places of humidity, accumulative total undertakes the wear of 1.5 million kilometer checks the journey, include the test that climate of extreme road, extreme and oil taste, footmark spreads all over many province.
Chang'an Ford still can undertake interior of a Ford quickens ageing tests -- Pascal (PASCAR) , imitate is not falling with road condition, the rotate speed to engine / archives / speed / force of apply the brake / decrease speed to have exact definition etc, come true to fall in the uninterrupted test of 80 thousand kilometer thereby, sufficient imitate is true client the actual condition of 240 thousand kilometer.
Part 3
The part with standard essence detects
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Current, in many 600 supplier of Chang'an Ford, the supplier that has above of half the number also is in at the same time offer money for market of Ford whole world, and sort of the spare parts that offer money is as high as 3000 kinds.
The admittance doorsill that evaluation of Ford Q1 production spot is Ford system severe exacting. Q1 spot evaluates all aspects that cover quality system, have 15 among them big, 80 Xiaoxiang, 370 evaluate content. The supplier accords with Q1 spot to evaluate ability to make sure supplier aptitude accords with the requirement of Chang'an Ford only.
Stock of system of the system of management of executive IATF16949 quality with supplier need particular development, ISO14001 environment management, MMOG is held accuse to run guarantee system of system and Ford Q1 quality. If involve special technology, the demand is higher.
Chang'an Ford insists to undertake all sorts of grooming every year to the supplier from beginning to end, include quality tool groom, quality management grooms, project management grooms, special technology management grooms etc. At present accumulative total grooms more than 12 thousand person-time, accumulative total is close 2000 hours.
Part 4
Yan Ke's production is made
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Chang'an Ford uses Ford whole world to produce a system, among them,
The whole sealing that punch product line implemented a part is full automatic turn production, whole spare parts does not have dust pollution in machining a process, in assure quality of spare parts exterior while disappear is those who contact a spare parts to become poor besides transmission process go-between.
Solder outfit workshop equips more than 500 robot, provide the opportunity of rich world servo with banner industry, the automation rate that crucial solder nods is achieved 100% . From the capture of automobile body component, to fixed position, arrive to solder finally again 90% it is finish by the robot.
Besmear installs a workshop to share 92 robots, implementation is full automatic spray, the robot operation of high accuracy can offer more beautiful He Jing beautiful lacquer face quality. At the same time crock of use servo ration controls gelatinize flow accurately, assure gelatinize quality stability.
Part 5
Appropriate after service
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Quality Care regards Ford whole world as standard of uniform agency after service, its content included technological process of 12 paces key, aim to improve service quality and efficiency through the operation of standardization, promotion client satisfaction is spent.
Chang'an Ford is established in the whole nation content of 6 area fittings sheds a center, OK to the spare parts demand of major area implementation deserves send inside 24 hours reach the designated position.
The client relation center that establishs 7*24 hour service in oneself while, the reports directly to administrative layer client relation center that every agency of Chang'an Ford also has independence. In the light of complain, 6 settle or live in a strange places that Chang'an Ford still opened to include small Bowei of blessing specially appointed, tiny customer service, government to be believed inside appeal to accept channel.
Chang'an Ford offers 2 years for new car client not plan 24 hours of course of development, free path come to help. After 2 pass, if the client needs road to come to help, also can buy with preferential price case extend road rescuing service.
Part 6
Overall quality manages
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Chang'an Ford each car from on the line is produced get offline consign, the 683 examinations working procedure that should pass workshop of 4 old technology and quality ministry, 1450 examine content, apply 4501 standards. Each car is checked besides the standardization in producing a course outside, after getting offline, must stay inside the factory await sampling observation. Standardization examination adds couple of sampling observation photograph, do one's best accomplishs no risk at all.
It is with NVH exemple, chang'an Ford checks equipment to replace the person's ear with the noise inside Aachen Head car, replace a director to experience with objective data, achieve the goal that quantifies noise of control road surface thereby.
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Above is calabash a person adept in martial arts and given to chivalrous conduct the advanced workmanship that in Chang'an Ford the 3rd factory understands, also let calabash a person adept in martial arts and given to chivalrous conduct understand, why can Chang'an Ford be J.D. Power " satisfaction of Chinese after service spent an index to consider 2017 (CSI) report " in, with before pop chart of body of 736 minutes of ascend 3, make one of car brands of 5 stars grade.
"Hundred years Ford, essence of life at Chang'an " , this is not a catchword, it is in the plant with Chang'an so modern Ford already, the quality management of such Yan Ke gives in the system appear.