Consumptive quality signs up for dispatch (reporter Luo Anshu)
Hidden trouble problem makes elevator safety May most the line of the products that lets consumer make a heart. This is the reporter is saved from Sichuan yesterday 12365 complain inform against command center (the following abbreviation 12365 centers) of know.
It is reported, 12365 centers are complained to what accepted May, inform against, advisory phone statistic shows, special type equipment becomes complain, advisory heat: Complain in 197, in informing against advisory phone, special type equipment 22, occupy 10.68 % , basically involve elevator operational failure, lift not the problem such as check. Next, building building materials, the people's livelihood is metric, with car product also be to complain, advisory heat.
12365 business accept the basis that month data and social attention spend an analysis, according to " the product complains advisory rate tall, enclothe wide, masses report is strong " wait for an element, 12365 centers release series early-warning to hint (early-warning star class divides 5 level in all, top level is 5 stars class, lowermost level is 1 star class, what more or less represent social force of astral class is serious degree) :
1. elevator (★ of ★ of ★ of ★ of early-warning star class) , main problem: Community elevator not check; There is safe acceptance label inside elevator; Elevator balks move, object building, tired person; Lash-up call device (phone, alarm bell) cannot use normally; Safeguard an unit to cannot undertake to using unit elevator fixed dimension is protected in time etc.
2. car product (★ of ★ of ★ of ★ of early-warning star class) , main problem: Car 3 packets; Component appears unusual; Fittings quality is put in the problem; Accessory off quality; 4S inn after service does not reach the designated position etc.
3. the people's livelihood is metric (★ of ★ of ★ of early-warning star class) , main problem: Electron of free market of agricultural products says metric not accurate; Gas station is cheered machine is metric not accurate; Exit of high speed road is metric do not wait truly definitely.
4. builds building materials (★ of ★ of ★ of early-warning star class) , main problem: Colophony material quality has a problem; Cement covers with tiles quality has a problem; Quality of door of guard against theft has a problem; Building quality has a problem to wait.
(detailed of relevant and typical case sees consumptive quality network)