Financial director, superintendency branch, height takes protection of consumer rights and interests seriously.
On December 3, 2018, department of business government of people bank Chongqing makes public " administrative punishment information is public show a list " exposure, riverside sent bank Chongqing branch to be punished because of breaking the law.
Basis " change silver punishs 2018 〕 of 〔 27 " administrative punishment decides a book, shanghai Pudong develops bank Chongqing branch, disobey " consumer rights and interests protects a law " fiftieth 6 regulations, department of business government of people bank Chongqing gives his " warn and fine 250 thousand yuan " administrative punishment.
Branch of Chongqing of riverside hair bank after all enroach on the legitimate rights and interests with what kind of consumer? In afore-mentioned administration punishment decides the book is medium, although department of business government of people bank Chongqing does not have the illegal action with specific branch of Chongqing of exposure riverside bank, but can from " illegal behavior type " see clue.
Net of official of total bureau of national market supervisory government makes public " consumer rights and interests protects a law " , fiftieth 6 specific content is as follows:
Operator has one of following state, divide outside assuming corresponding civil responsibility, other concerned law, code has a regulation to sanctioning mechanism and condemnatory kind, the regulation of according to law, code is carried out; Law, code did not make a provision, by industrial and commercial administration other perhaps concerned service instructs the branch correct, can be in according to clue sheet or be in a warning, confiscate illegal earning, part in order to violate earning the amerce with one times decuple and the following above, did not violate earning, place with 500 thousand yuan of the following amerce; The clue is serious, instruct close down to rectify, revoke business charter:
1, offerred goods perhaps serves not to accord with safety of safeguard person, belongings to ask.
2, impure in commodity, adulterate, with pretend to be true, shoddy, perhaps imitate eligible goods with unqualified commodity.
3, the commodity that manufacturing state explicit order washs out perhaps sells invalidation, degenerative goods.
4, the producing area that forges commodity, forge or risk the factory name that uses another person, the site of factory, distort manufacturing date, forge or risk what indicate with the quality such as attestation mark.
5, the commodity of the sale ought to examine, quarantine and did not examine, quarantine perhaps is forged examine, of quarantine result.
6, of the conduct propaganda that perhaps serves false fetching perhaps misunderstanding to commodity.
7, reject protracted perhaps concerned service to instruct pair of blemish commodity to perhaps serve adopt stop sale, caution, recall, harmless change processing, destroy by melting or burning, stop to produce or serve those who wait for measure.
8, repair to what consumer puts forward, re-act, change, withdraw measure of goods, complemental merchandise, return charge of Wu of kimono of payment for goods to perhaps compensate for losing to ask, intended and protracted unjustifiable perhaps refuse.
9, dignity of moral quality of enroach on customer, violate consumer person freedom or information of individual of enroach on consumer receives protective right lawfully.
10, the punishs to damaging consumer rights and interests to ought to give other state that law, code rules.
The money before operator has sets condition, except according to law, code the regulation gives outside punishment, condemnatory mechanism ought to note credit record, announce to the society.
Two rivers finance and economics thinks, to financial orgnaization, if disobey " consumer rights and interests protects a law " fiftieth 6 relevant provision, be punished more easily in 3 respects, it is " offerred goods perhaps serves not to accord with safety of safeguard person, belongings to ask " ; 2 be " of the conduct propaganda that perhaps serves false fetching perhaps misunderstanding to commodity " ; 3 be " dignity of moral quality of enroach on customer, violate consumer person freedom or of the right that information of individual of enroach on consumer receives protective lawfully " .
To branch of Chongqing of riverside hair bank, according to " consumer rights and interests protects a law " , fiftieth 6 relevant provisions, after the punishment that accepting department of business government of people bank Chongqing, the likelihood still can be brought into credit " blacklist " , announce to the society.
The system inquires in relevant credit information, of short duration did not inquire credit " blacklist " in have afore-mentioned news. The personage inside course of study points out, condemnatory mechanism will be written down by condemnatory unit credit archives, should meet have difference of a time, so ability can appear inside credit system to investigate the case that is less than this administration punishment temporarily.
Consumer of financial orgnaization enroach on joins the action of right beneficial, once be hunted down by director, superintendency branch, we believe relevant finance orgnaization can pay price.
