Business affairs of Japanese service industry makes an on-the-spot investigation - traffic serves
Internet and the basic necessities of life that shared economy to change China, traffic is the last blend in and develop the field that rise quickly, drop drop gave the taxi software such as pace of travel, actor to had become a lot of people to go out first selection. In this respect, japan did not catch up with completely the tide of the times, be swung at the back far by China. But the orbit traffic respect in the city, must say, japan still wins out on convenience sex and service we are very much.
Business affairs of Japanese service industry makes an on-the-spot investigation - the schedule with accurate essence
Interval of the train when height of urban center a sector of an area is mere 2, 3 minutes, mobile phone software is OK set sets out and reach hour, the hour computation that appoints according to you gives each circuitry place to use time and change time.
If break out circuit breakdown or person accident, did not arrive according to established time and send a car, broadcast can issue an apology ceaselessly, delay longer case, staff member station will extend in entry point be late certificate, free bus ticket, and provide a map, help you design roundabout.
Not only subterranean traffic has schedule, ground bus also has schedule, this very amazed letting a person, visible road surface blocks car phenomenon up not much, the circuit traffic that develop alleviated ground pressure, bus ability moves by schedule.
Business affairs of Japanese service industry makes an on-the-spot investigation - the service of physical disabilities personage
The platform of each stations and access bestrewed the blind with marked yellow to. Need wheelchair gives the person of travel, can take lift shaft, do not have the station of lift shaft individually, the staff member finds a place for over stair armrest the equipment that can let wheelchair fluctuate, and all the time convoy arrives at the door the car. The car came, the staff member is between platform and electric car laid bat, introduce to wheelchair, set the position that keeps technically for wheelchair in electric car next. Get off the staff member of the station receives contact, inform the railroad car that get off of door and time, good bat is spread with respect to somebody when getting off, help him push wheelchair, help by local station staff member again turn a station.
Business affairs of Japanese service industry makes an on-the-spot investigation - the female is special car and car of rotten cold room
Height of morning and evening when, to prevent Lothario, electric car and subway decide time in solid paragraph can offer car of a woman technically, there is the sign of pink outside. Air conditioning starts summer, some people are incommensurate too low temperature, the railroad car that can find rotten cold room to indicate is taken. These are with the person this service detail very let a person touch.
Business affairs of Japanese service industry makes an on-the-spot investigation - medical treatment serves
Japanese sees a doctor not to turn around commonly choose large polyclinic, community small clinic can satisfy the life basically common disease, advantage is to leave home close, environment of go to a doctor is good, the person is not much. Those who open clinic is the outstanding doctor of can independent practise medicine, be graduated from not less east large hospital ministry, the famous school such as Japanese medical university, quality is not as poor as large hospital. Enter a hospital to receive order first, if had not begun to put number, queue up by order, security personnel maintains order, let everybody sit down by S order in the hall, when begin to put date to stand up group by group go getting.
Cent examine of Japan and the first time circumstance of diagnosis and treatment is finish by the nurse, this and domestic doctor complete an inspection, inquiry, diagnostic order differs somewhat, avoided a patient to go there and back at doctor and the trouble that the examination handles for many times. Japanese hospital does not set chemist's shop, doctor prescribe, oneself are taking the drugstore that prescription goes out to open medicine, such doctors won't open expensive drug for the interest of own hospital. The specification of prescription drug also reflected the acme attitude on the service, apothecary is oral after going up to follow what you introduce drug in detail to take a method, return the schedule that meeting attach takes medicine one piece, there is medical picture above, prevent to have a fault.
The hospital collects fees is unified finally liquidation, sit in the anteroom name that makes oneself, one-time clear all examinations and diagnostic charge.
Business affairs of Japanese service industry makes an on-the-spot investigation - communication serves
Business of 3 big communication operation, docomo, softbank, au, all the time since competition is intense, form the force of 3 sufficient tripartite balance of forces.
Docomo has company of Japanese telegraphic telephone (the support of NTT) abundant setting, signal intensity, communicate the comprehensive strength on quality and mobile phone service is in old position all the time. Softbank from more than 10 years before, chinese mobile phone communicates the price is high, receive call when the price is same, had rolled out before dawn to arrived at 1 o'clock free service communicated between the user at 9 o'clock in the evening, take the lead in conforming with the apple in 3 operation business again later, head push IPhone, as the apple hot, rapid and occupational the market. Au ever with 1 yen cheap short message and student privilege, communicate steadily signal wins one part user.
Competition brings price war, essence is bought 0 yuan machine, gold of burden end an agreement, return the way that the multiple stimulation that returns client ready money consumes, let a lot of people be changed between each mobile companies change, and number won't be changed. Now in the market emerge in large numbers a lot of cheap the company that communication expends, no matter technical innovation ability how, allow to compete, certain to the client it is meddlesome affection.
Another communication serves branch, postal with express. Domestic content flows now more and more convenient, express company can arrive that day with the city, the age that than can going only before post office sends and receive wrap up is much more advanced. Content velocity of flow spends a respect, if say China is not inferior, deserve to send service system the likelihood again inadequacy is quite perfect.
Japan is postal the practice with each big express company is, first time deliver goods if nobody is received, leave a piece to be able to send the scrip of time in order to appoint again, call or get online the operation goes, deliver goods time from arrived early at 8 o'clock late nine fractionize many time paragraph, choose firstly, if was not appointed in time,send time again, regular meeting is sending again the following day, take a piece of brief note again next, tell a few minutes to had come. Deserve to send can come inside designation time, after scarcely can shift to an earlier date or procrastinating.
In addition, it is OK that post office still offerred 24 hours the service to nightly window engaging the load, do not have the office worker that receives for nothing by day, when can take Id to take at night. The friend sends a piece of postcard from Europe, midway did not know what reason to wet a bit, post office gives stoving planish designedly, rise with transparent and plastic portfolio, the apology is affixed outside, say to feel embarrassed, postcard is wet, we were done as far as possible repair, special I am sorry.
Business affairs of Japanese service industry makes an on-the-spot investigation - all sorts of little detail that fill humanitarian consideration
The station buys the small unit that the umbrella registers to use when the ticket, slip to prevent used balata data, still engraved whorl designedly.
Wen Shui is abluent, closestool circle and current temperature are distinguishable adjust, imitate the music of current, avoid the awkward sound when using the toilet, rise to develop water setting automatically, save a thing, prevent forgetful cause public anger.
Cast money to wash shoe machine, give dawdler a lazier reason, brush a shoe repeatedly can automation, be to say lazy be the light of human wisdom?
Business affairs of Japanese service industry makes an on-the-spot investigation - bazaar serves
Not only it is tall island house, 3 jump over bazaar of this kind of advanced general merchandise, common like always flourishing supermarket, open the door everyday time arrives accurately also second, store is entered in the move such as the doorway when the client when, all service personnel and inn grow punctual expect to be inside, look at second hand to point to open the door time, lower his head to greet the first batch of visitors. Do business everyday after the end, inn grows to also can be in finally a few minutes, bow one by one to the guest acknowledgment leaves.
Good service is not to had exerted oneself to do sth. fierce, staring at you to expect to raise requirement, give a person uneasy sense. Counterjumper won't follow you actively, can be found at any time again, take enthusiasticly hold very well, kind and have a space. Buy quality to have the merchandise of the problem, it is almost not ask the reason is changed directly or return money.
Service industry future can pervade the square respect aspect in the life, of national quality rise, the service level with inevitable meeting higher demand. Understand formal, it is with the person this, excelsior, inheritance tradition, pay attention to detail pursuit is perfect. The hope can experience the service of acme at any time beside us one day, need not explode again to neighbour buy.
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