South dispatch on March 21, new job condition rules by law south the research center sends in the light of frequency " minor a huge sum is hit admire " the topic was released " mechanism of consumption of minor of direct seeding platform is evaluated " report, the member that evaluate regards example as platform with 20 App that provide direct seeding service, accuse through enclothing beforehand to prevent, the clew in the thing and feedback of after the event the 13 evaluation index of 3 large segment launchs evaluation.
Example platform includes to shake sound, YY, tiger tooth, fight a fish, reflect a customer, one direct seeding, beauty is patted, contest of report of direct seeding of banner of direct seeding of dog of direct seeding of station of road of Chinese prickly ash, road, B, Long Zhu, cruel, battle, penguin, tentacle, NOW. Evaluation shows as a result, the example platform of 85% did not register link and link of new user consumption to undertake active status test and verify in the user; 7 example platform offerred minor mode, parent mode, prevent indulge mode; 19 platform customer service responds to platform clearly not to support the consumptive function that closes Zhang number alone.
After the report is released, NOW direct seeding was shut charge a cost the page of 1 million, the sheet that expresses to will be aimed at adult second upper limit full a cost is adjusted for 10 thousand yuan the following, at the same time intercept minor dozen admire; Cruel dog direct seeding got offline " hold up advocate sow " play a window, severe check revulsive dozen admire.
Direct seeding company also is mirrorred, at present the industry is put in a few predicament, if arise " the profession removes cost person " black produce pretend to be minor to wait. Delegate of countrywide National People's Congress thinks the parent is scanty also should carry at management duty.
NOW direct seeding
Shut charge a cost 1 million page, hit intercept minor admire
Evaluate discovery, in sheet second on limitation full a cost, of the net of official of direct seeding of NOW of direct seeding platform below Tecent banner can charge a cost amount is highest, odd second highest can fill 1 million yuan.
Besides sheet second amount full a cost is high, this platform still is put in the behavior that revulsive user consumes. In the official forum of website of NOW direct seeding, set about the government at drive of high spending user, namely " policy of drive of user of high spending of NOW direct seeding " . Mention among them, advocate if the high spending user that sows the contented requirement that introduce to pass official examine and verify charges a cost every months in NOW direct seeding not less than 10 thousand yuan, press charge worth amount that month 3% return return gold coin.
On March 21, south discovery of net of official of direct seeding of reporter entry NOW, the user that can login normally originally fills value page to cannot have been opened. In the meantime, in official forum " policy of drive of user of high spending of NOW direct seeding " also be removed.
On March 22, tecent group market and center of public relations media concern chief Xiang Na reporter response, NOW direct seeding prohibits minor direct seeding, do not encourage minor to undertake hitting admiring.
Tecent respect expresses, play admired potential risk in the light of minor user, future of NOW direct seeding will fill a value to hit to minor user admire undertake intercept. South the reporter learns, this action will go up at the near future line, be identified to be the behavior full a cost of minor user, will be enforced intercept, do not grant to accept.
Hit to minor admire, can pass Tecent government minor hot line (0755-83761852) can refer feedback of minor refund full a cost, tecent will evaluate feedback circumstance to have refund flow of the government;
In addition, the sheet that platform will be aimed at adult second upper limit full a cost is adjusted for 10 thousand yuan the following.
Cruel dog direct seeding
Already got offline " hold up advocate sow " play a window, severe check revulsive dozen admire
In 20 example platform, cruel dog direct seeding appeared revulsive play occurrence character or play a window. If be in between direct seeding in the page, can appear ceaselessly " side advocate sow the challenge that finish, illume decoration " wait for clew, the dot leaves to jump to page of content of give sb a present, need fills a value to just can be operated. In addition, between direct seeding inside still can play randomly piece " 1 yuan of hold up advocate sow " page, attract an user to charge a cost.
In the meantime, in side of refund quote data, cruel dog direct seeding asks to offer minor birth certificate, the real name that Zhang date ties mark of calm mobile phone attestation information (mobile phone / the official channel such as the official proof that cut pursues or postal service hall opens the postal service hall on PC end line proves) , quote is relatively trival.
Be aimed at afore-mentioned problems of the discovery in evaluation, chief of department of propaganda of cruel dog company was responded to on March 21 south, to identity attestation, at present cruel dog direct seeding is put in inadequacy and having in improved place, the cost is charged in cruel dog direct seeding, dozen admire, need an user to tie mark of calm mobile phone; Page of value, consumption is filled to complement in what A Pp shift carries " the risk hints " . This controller expresses, "The risk hints " the line goes up when will issueing one version to release.
To revulsive dozen reward conduct, cruel dog company publicizes department chief to express, already got offline " 1 yuan of hold up advocate sow " function. In the meantime, use " machine + artificial " 24 hours of in rotation make 7 × superintendency platform content, prohibit platform is involved violate compasses advocate sow reach violate compasses content.
"Platform is strict check advocate sow ' revulsive minor is consumed ' behavior, establish ' advocate sow blacklist system ' , once check,will deduct its to be hit through minor enjoy acquisition total income, serious person handle the order that be sealed, synchronous entire industry is right this advocate is sowed undertake sealing banning. " this controller expresses, platform is established only hillock person specially assigned for a task handles this kind of issue, encourage an user to use at the same time inform against a system, once discover the problem is seasonable,handle.
Industry difficult position
"The profession removes cost person " black produce pretend to be minor
Minor a huge sum is hit admire case frequency hair, what dilemma does platform face when handling this kind of case? Chief of department of propaganda of cruel dog company tells south reporter, at present user of mobile phone of acquiesce of direct seeding platform already had real name in postal service hall attestation, pay treasure and small letter real name has had when binding calm bank to get stuck attestation, in serving as platform to also can be installed in the page, strengthen remind a function.
"But although accomplish attestation Zhang date to put in adult 's charge all, make who choose and employ persons is actually this one problem still cannot be solved effectively. " this controller expresses, mastered code of test and verify of date of guardian mobile phone, Zhang, password, short message to wait for information hind when minor, how does platform adopt more significant fact to the name is made and be prevented indulge measure, also be long-term since the one big question that perplexes platform.
In the meantime, this controller tells south reporter, whether is the difficulty that handles minor to consume a problem minor to hit in Yu Jian admire. "Caused now ' the profession removes cost person ' black produce, pretend to be refund of appeal of stage of minor Xiang Ping. Pretend to be refund of appeal of stage of minor Xiang Ping..
South the reporter ever was investigated before this, direct seeding is ecbolic " acting refund " gray industry catenary, "The person that make bugle call " wait for means to master many apple ID through bumping to be bought library, illegally, use different game, A Pp to charge a cost, buy stage property; By " era is retreated " communicate with malic customer service, the refund that finish; By " era is filled " sell the home to receive era to fill order form, sell stage property to the player with discount price. There is no lack of among them privacy is divulged, the mobile phone is met with by the lock extortionate wait for a risk.
Cruel dog respect expresses, receive an user to reflect experience when platform minor is hit reward a problem, platform can adopt active connection user, assist an user to submit relevant data, auxiliary proof is hit for minor admire; In-house examine and verify decides user testimony data, for example: Consume time through evaluating Zhang date integratedly, general minor is hit admire be cold summer vacation or on the weekend, wait for breathing space after school; Once the data negotiates the measure such as refund amount through meeting and user.
On the other hand, she also expresses, minor is using take time of disappear of parent Zhang date, platform is differentiated very hard, need the consumptive time that records according to platform, amount, the data that combinative parent provides is comprehensive judge, but accomplish 100 percent complete judgement very hard also.
South the reporter evaluates discovery, only 7 example platform offerred minor mode, supportive parent intervenes normally date of minor user Zhang, can close its Zhang number charge a cost, dozen admire a function. It is direct seeding of dog of Y Y, cruel, quick worker, beautiful respectively pat, tentacle, one direct seeding and tremble sound. Among them, only 4 are contained " minor + prevent indulge " double protection mode.
Expert proposal
Dozen admire beard setting upper limit, the parent is scanty carry at be in charge of behoove duty
"Be aimed at minor user, dozen admire must set upper limit. Have pay expend and collect fees direct seeding platform of the function or website, do not get optional and open, freedom to register. " 2019 the whole nation during two meetings, delegate of countrywide National People's Congress, Shaanxi saved Fang Yan of bar association vice-chairman to bring about " minor protects a law " long law is second reading the proposal that reachs perfect minor grading system to spend. Look in her, in the light of minor network safe pertinent question ought to rise to national legislation height, with " minor protects a law " design carrying a layer on the head is a foundation, the advantageous position that alters the each responsibility principal part that includes direct seeding to hit those who admire inside to be concerned with minor network safety duty regulation.
Fang Yan thinks, dozen admire as Internet times burgeoning blame pays cost mandatorily to trade mode, it is user free transfers him belongings to give actually advocate sow, form bilateral donative contract. "Still have a kind of view, undertake hitting rewarding conduct more it is to can make advocate sow make specific show for its, hit right now admire ought to be being maintained clearly is right advocate one kind when broadcast a service is bought, just provide a performance namely, one party gives pay money. " Fang Yan says.
Basis " civil code general principles " the 19th regulation, the minor in the limit of of above of 8 one full year of life makes person of civil action competence, carry out civil law action by its legal agent acts as agent or via its legal agent agrees, admit posthumously. Accordingly, minor does not have person of civil action competence mediumly charge a cost, dozen admire, and the limitation of the license that have not obtains guardian, admit posthumously is civil of conduct competence person charge a cost, dozen admire behavior to all be belonged to invalid.
Since 2016, national network letter does, culture ministry early or late print and distribute service of direct seeding of many normative network and network advocate sowed administrative measure. If be carried out formally on December 1, 2016 " service of Internet direct seeding administers a regulation " in the requirement is executed " advocate sow real name to make register " , " blacklist reports a system " etc; Carry out formally on January 1, 2017 " network show runs mobile management way " in the unit that asks to be engaged in network show managing should perfect an user to register a system, carry again " performer real name is registered " requirement. Although concerned a branch to already published the regulation of normative network direct seeding in succession, the problem that Dan Fangyan thinks nowadays erupts can not pass existing regulation completely to get effective regulation is made, still exist to superintend blank and gray space in great quantities.
"About minor network safe pertinent question still ought to rise to national legislation angle, with " minor protects a law " design carrying a layer on the head is a foundation, the advantageous position that alters the each responsibility principal part that includes direct seeding to hit those who admire inside to be concerned with safety of minor user network duty regulation, perfect further involve our country minor to protect relevant jurisprudence. Perfect further involve our country minor to protect relevant jurisprudence..
In the light of the enrollment of direct seeding platform mechanism of examine and verify is mixed trade mechanism, when did Fang Yan put forward to suggest: Have pay expend and collect fees direct seeding platform of the function or website, do not get optional and open, freedom to register; After minor undertakes identity information examine and verify, can open minor mode or parent guidance mode only, must not open below this kind of mode can bind calm account to fill a value to trade port, or can open only small trade mode; Be aimed at minor user, dozen admire must set upper limit, amount is narrated to set before exceeding and consume a success, direct seeding platform should termless return the amount that still exceeds limit.
Fang Yan thinks, with the network advocate sowed interactive meeting makes minor obtains huge to satisfy, this also shows guardian should strengthen the communication with minor children and dredge. "The parent cannot divulge to the child any Zhang name codes are mixed easily pay a password, must check in time when discovering Zhang sheet is unusual check. If minor children passes the account that guardian registers to undertake those who admire high specified number is hit, can maintain guardian scanty the privacy information at managing oneself and belongings, because of before the loss that narrates case to cause, the parent also has fault, also should assume corresponding responsibility when advocating claim for compensation. " Fang Yan says.
Interview and write: South Qin Chuqiao of reporter Zhan Chenfeng
