The shoe that buys newly grinds a foot,
You handle how?
Other processing method,
E.g.
Can you return money?
Changchun one citizen went up with businessman bar
With respect to this circumstance
Small make up also referred pass the time in a leisurely way assist concerned personage.
Client: New shoe is worn a few times grind a foot
12 days midday, mr Yuan took a fancy to sneaker of a pair of Xin Bailun in city of campaign of round-the-world square new strategy, tried in inn at that time, problem of it doesn't matter, with respect to the flower then 329 yuan of money were bought, buy a domestic hind 15 days to begin to cross a few times:
"Drive at ordinary times, wore a shoe to also do not go much further, also did not discover a problem. Also did not discover a problem..
19 days that day, he entered pedestrian activity, walked along about 10 kilometers, in pedestrian road, the side after discovering right leg neck is ground badly, appeared that day red, the foot also aches badly.
He finds market rapidly:
"A controller recieves at that time, see a shoe, can wear again wear look, perhaps repair. Perhaps repair..
Mr Yuan does not agree at once, have to the foot worn-out?
Subsequently, he finds storefront again, after inn grew, roll is in in heelpiece with forceps and screwdriver:
"I was wearing a shoe to go again at that time, just went downstair, discover or grind a foot. Discover or grind a foot..
He finds manager of city of new strategy campaign again, the manager offers he undertakes to the shoe quality detects, or put the shoe in bazaar to give manufacturer, if manufacturer says to have a problem, can exchange a purchase, if do not have a problem cannot exchange a purchase.
Suspect the design has drawback
Did a few times, mr Yuan is being worn or grind a foot, 22 days of early in the morning, he takes the shoe to long shoemaker, mend shoes the master thinks, upper of part of this sneaker heel is too tall, it is the problem of the design, card of the as it happens when dress is in in crural neck, can block up tries.
"The master filled up mat of a heighten at that time, about 2 centimeters thick, after be being filled up, dress does not grind a foot really. Dress does not grind a foot really..
Mr Yuan says, he was measured, 39 yuan still are spent to buy a pair of insole when buying a shoe, fill up sole a shoe, the side is in after make an appointment with 8.5 centimeters high, card of as it happens is in place of crural neck muscle.
The heighten that the master mends shoes to give on mat is filled up, the side is in after make an appointment with 6.5 centimeters high, dress is more comfortable:
"This explains the design of the shoe has drawback, new shoe dress grinds a foot, not be the problem of the shoe, the problem that still is a foot? The problem that still is a foot??
Have a problem like the design that is a shoe really if really, hope bazaar can give a view.
Bazaar: Card base, grind a foot not to attribute quality problem
Mr He says chief of city of new strategy campaign, the shoe that Mr Yuan buys, if be quality problem, can return money with be being dealt with for its, change, but do not give quality issue soon from the flesh now, the credit of commodity also indicates on card, shoe kind card base, grind a foot not to attribute simple problem problem.
If consumer thinks to have quality problem, can apply for appraisal, appraisal goes out have quality problem, can retreat goods, compensation according to relevant provision.
Block crural problem to Mr Yuan, bazaar gave out solution, consumer can wear the shoe in bazaar, market does a good turn handle, also can stem from the angle that serves a customer, look for a bit price difference for the client, but solution consumer is not approbated, his requirement is to return money, the shoe of consumer had been crossed, do not have method to undertake 2 times selling, did not do manage of deal with according to law to return money so.
Disappear assist: Consumer needs quote design to have a problem
Bell duckweed says secretary-general of society of consumer of the Changchun City, shoe kind grind foot, card base not to calculate quality problem, if consumer thinks shoe quality or design have a problem, need consumer goes quote, can arrive relevant section appraisal, if appraisal proves shoe is designed or quality has a problem, the businessman must return money for consumer. Otherwise, consumer can talk things over with the businessman only solve.
Basis " national shoe kind define 3 packets " , shoe kind the sun from work off has merchandise 7 days inside, occurrence quality problem, consumer has authority to choose to return money, change or repair.
These quality problems include, appear serious come unglued (the except of suture of side having side) , crack an oar, crack a face, crack a side, crack a base, break (take off) with, extensive saltpetre, excoriation, collapse core, open line, craze, come unglued, bad zip, nailhead burst of outstanding, wire side, or new shoe is not geminate reach footwear sizes size not coequal, still have classics pass the time in a leisurely way assist the qualitative check department that maintain or has legal aptitude detects appraisal has other quality problem.
If have quality problem, shoe is bought inside, but sum refund.
Optional choose changes inside 15 days or repair, when changing, operator should be the same as the model, product that is the same as norms freely for consumer exchange; If not have,be the same as the model, product that is the same as norms, consumer is not willing to exchange again of other product, operator should ask to give by consumer return money, do not get collection depreciation cost.
The shoe " after changing the sun from exchange goods has term of validity of 3 packets of " recount.
In addition, if consumer stems from the reason beyond shoe quality dissatisfactory, it is OK also to be in since bought day inside 15 days exchange goods, premise is without dress, not caustic not corrupt, do not affect the 2nd times sell.
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