Wang Jia
International Organization of Consumers Unions decided 1983 annual was on March 15 " day of international consumer rights and interests " , the purpose depends on enlarging the conduct propaganda that consumer rights and interests protects, made alive bound gets attention inside limits, in order to promote the collaboration between each country and area consumer organization and contact, protect consumer rights and interests better inside international limits. In the life, everybody has encountered all sorts of problems certainly in consuming a process, buy rejected product how to do for example, the net buys goods of exchange a purchase who will assume postage to wait, encounter these problems how should we do?
Ask: ? ? of Mou of Yan of Mi Tu of of of Bin of source of Tao of Jin of male of badger of serve of class of persimmon of elder brother of of Tun of discharge room but did not tell a client, the problem appears after the client is bought,
Answer: ? ? of serve of class of persimmon of elder brother of Yong of Jin of of Xin children's hair still conceals the true state of affairs, sell with sales promotion name, this kind of behavior is formed con. Is law of protection of consumer rights and interests fiftieth 5 regulations: ? ? of of form of ┬ of stop up of dispute of Ti of of Le of Yang of Tang Fang of ┥ of Mao of to instruct ought to increase the loss that recoups its to get according to the requirement of consumer, the 3 times; of the cost that raises compensatory amount to buy the money paid for something purchased or received for something sold of commodity to perhaps accept a service for consumer increases compensatory amount to be not worth 500 yuan, it is 500 yuan. Law has a regulation additionally, its set according to.
The supermarket knows perfectly well commodity to perhaps serve existence blemish, still offer to consumer, if create customer,health is damaged badly, the victim has authority to ask operator recoups a loss, losing limits includes medical treatment cost, nurse the cost, transportation expenses reasonable charge that is cure and rehabilitation defray, and because of income of reductive of delay one's work, cause deformity, still ought to compensate for deformity life to assist a cost and disability compensation, cause death, still ought to compensate for funeral expenses and dead compensation. In addition, consumer has authority to ask what to suffer lose to punish sexual compensation below doubly.
Ask: ? colour horsefly accept the Tang Dynasty does moraine of Fan of wicking Xuan of to instruct of cloud of tip of the fat ability that owe Xi admire hoarse to change?
Answer: ? ㄒ of colour sip beautifuls; Moraine of Fan of burnt of to instruct of し ǘ cloud admires hoarse to change operator of? of Suo of meal of evil spirit of malleolar Qiao Luo to use the means distributors such as network, TV, phone, mail-order to taste, since the day that consumer has authority to get goods oneself money is returned inside 7 days, and need not show reason. But consumer is custom-built, fresh and perishable, online download or the newspaper that waits for digitlization commodity, consign like software of goods, computer, periodical belongs to the sound that consumer seals off to special commodity and moral character of other basis business pledge and affirm when buy via consumer should not be retreat, do not apply to retreat exchange goods without reason. Just as its name implies, do not need reason without goods of reason exchange a purchase, but the merchandise that consumer returns money ought to in good condition, and unless operator is mixed,consumer has an agreement additionally, otherwise the freight of go back commodity is assumed by consumer.
If commodity is put in quality problem, consumer holds money of exchange a purchase, this kind of circumstance is not belonged to " retreat exchange goods without reason " , but consumer is OK law of protection of rights and interests of according to consumer holds the right the 24th times. Do this set: ? It is OK that of annulus of insane of of Le of Yang of Tang Fang of accept of ┑ of Mao of to instruct of of Quan shows customer of? of Shan of persimmon earnestly agreement of regulation of according to state, party returns money, perhaps ask operator is fulfilled change, repair wait for obligation. Without the country regulation and party agree, since the day that consumer can get goods oneself goods; is retreated inside 7 days 7 in the future coincidence method removes surely of term and conditions of contract, consumer can in time return money, not coincidence method removes surely of term and conditions of contract, can ask operator is fulfilled change, repair wait for obligation. What differ without goods of reason exchange a purchase with 7 days is, the essential charge such as the freight of goods of exchange a purchase that commodity produces when occurrence quality problem, ought to assume by operator.
Ask: ? Does anxiety of chloric of sunlighting Yan of frequency of chloric of filar leg ノ lie is? OK does law of protection of rights and interests of according to consumer advocate thought fors the time being?
Answer: ? ㄒ of colour sip of Zu beautifuls; The commodity that operator of? of Suo of し ǖ grave ought to assure to its are offerred perhaps serves the demand that accords with safety of safeguard person, belongings. Safe to may endangering person, property commodity and service, ought to make true specification and clear caution to consumer, explain and indicate to use commodity correctly to perhaps accept the method of the service and the method that prevent harm happening. The operator of the management place such as guesthouse, bazaar, cafeteria, bank, airport, station, haven, cinema, all ought to guarantee obligation to safety to consumer. The person that operator offset is expended all did not guarantee obligation to safety, cause consumer to damage, ought to assume tort responsibility.
If hot spring hotel does not have a setting when radiative water,defend column, bring about the client enters pool of high temperature swimming carelessly and scald, can be being maintained is hot spring hotel did not use up safety to guarantee obligation, consumer is OK the regulation of law of protection of rights and interests of according to consumer, cost of view medical treatment, nurse the cost of cost, transportation expenses, delay one's work reasonable charge that is cure and rehabilitation defray.
(Writer unit: ? This ┦ crab but ㄔ of dome of horny heir?
