"Because attend class the number is insufficient, love Ge Yuga (inn of red cereal beach) choose suspend class, complete negligence consumer is experienced. " Nanchang citizen colour lady is mirrorred after all to side of our newspaper E, she ever found the other side to negotiate refund to meet with for many times refus. Current, bureau of inspect of city of red cereal beach already intervened investigation.
Class of A, gem gal is not worth because of the number and suspend class
Last year in September, citizen colour lady is loving Nanchang Ge Yuga (inn of red Gu Tan) signed up coach class, pay 5900 yuan. "Me besides model form, still hope to become gem gal coach. " Yan Nv person says, the member that 5900 yuan include class hour of 200 gem gal and day regular meeting trains charge.
After success signing up, yan Nv person is successful got on two half-moon gem gal course, gross 60 class hour. What as a result your person did not think of is, this inn is not worth because of begin school number, and stop gem gal course. "They begin commitment attend class after year, the result is over too year still do not have law begin school. Arrive all the time March, I call go asking, the proprietress just says was on March 18 begin school. " Yan Nv person says, after the event, she calls inquiry of teacher of gem gal course, just be informed be not arrange beforehand, however the proprietress receives her appeal to after begging, decide temporarily.
"I basically want to learn gem gal namely, I had not attended other member course. " Yan Nv person is oppugned, if begin school number is insufficient, why not does refund give student? Also did not inform student attends class later, be perfunctory however manner. "I express dissatisfaction to this kind of attitude of attending to guests, did not want to attend class again, hope can money of go back beyond 4000 yuan. Hope can money of go back beyond 4000 yuan..
B, inn just responds to: Cannot refund, can make over
To this, chief expresses related door inn, be not worth because of begin school number really and suspend class. "Ask gem gal teacher to attend class to also want fee, attend class the number is too little, with respect to suspend class. " this controller expresses, yan Nv person signed relevant contract, the charge of pay cannot go back, can make over other to use only. "5900 yuan in class hour of the member that included peace conference of gem gal tax, although Yan Nv person is done not have because of individual reason,go up member class hour, but we also provided relevant service. Can not come according to gem gal class hour solely so refund. " this chief says, both sides is communicating problem of the existence in the process, acceptance won't again because attend class the number is little and suspend class.
Market of red cereal beach supervises management board staff member to express, yan Nv person and love Ge Yuga (inn of red cereal beach) signed relevant contract, both sides reachs an agreement, in the 5900 yuan charge in the contract, be not pure gem gal class hour, put in controversy in the meeting in refund process so, and make clear in the contract " do not deal with refund formalities " , adverse to consumer. "We already undertook intercessory to incident both sides, last follow-up this matter. " this staff member reminds, before consumer is signing a contract, must authorized clause.
Yan Nv person expresses, do not eliminate to safeguard oneself rights and interests with legal measure.
