Bianews 3 month 29 days of messages, according to The Verge report, office Depot of Ou Di office and Support.com of its software vendor already commission of Xiang Lianbang trade (FTC) paid to add up to 35 million dollar, the reason is the computer upkeep costs that somebody accuses to they are suspected of using false and baleful software to cheat consumer to pay millions the dollar.
FTC expresses, office Depot used " PC Health Check " program, claim this program is a free tool, provide an examination and the help diagnoses the baleful software that whether be put in any problems or violates facility.
FTC expresses, if the user chose to break down about the network, the window is played piece, speed slow or virus the random in these 4 option, the facility that this program setting can notify an user automatically appeared baleful software.
Next, this program will be offerred " view is recommended " clew, the technical service that provides Office Max and Support.com comes repair this " problem " , this costs hundreds dollar possibly.
FTC expresses, office Depot and Support.com all know this software complain but date from comes 2012, but advertisement is popularized to the client before this company still can use this software and encouraging employee to be by 2016.
Chairman FTC Joe Simons expresses when announcing penalty, the computer that consumer has enough time to protect them avoids the enroach on that suffers menace of etc of baleful software, virus. If this company uses consumer of beguiling method coax to purchase the costly service that does not need possibly, below this kind of circumstance, this company will face serious consequence.
Office Depot agrees to pay 25 million dollar, and Support.com will pay 10 million dollar, FTC expresses, this amerce will be used return a client. In addition, two companies already were prohibited making false statement to the security of consumer electron equipment or function.
