As flying development of economy, the phenomenal common occurance with a few con consumption, often encounter consumption con, party does not know how to should be handled, say to everybody consumer rights and interests protects the relevant provision of the law below.
" consumer rights and interests protects a law " the 55th regulation: Operator provider is tasted or the service has fraudulent action, ought to increase the loss that recoups its to get according to the requirement of consumer, the amount that increases compensation buys the money paid for something purchased or received for something sold of commodity to perhaps accept 3 times of the charge of the service for consumer; The amount that increases compensation is not worth 500 yuan, it is 500 yuan.
The castigatory sex with car con consumption is compensated for -- Deng Meihua accuses car of Shanghai Yong Daxin Yue sells record of dispute of contract of business of service limited company
Car dealer gives to flaw of exterior of the bumper after car " tear open outfit hind to protect, hind protect entire in season " the limits that detects with PDI quality is safeguarded normally before maintenance exceeded car to make work, agency did not fulfill those who tell obligation to this, encroached the authority of know the inside story of consumer, option, make its are immersed in wrong understanding, belong to conceal true condition intentionally, form consumption con. Consumer asks agency protects a law to compensate for losing according to consumer rights and interests, agency agree carries car the castigatory sex of 3 times money paid for something purchased or received for something sold liability to pay compensation. ,
[sweet clew]
After buying commodity to perhaps accept a service whether the requirement retreats one compensate 3, the key sees operator have without fraudulent action, have nothing to do with the price of commodity itself. Be wanted to had saved relevant evidence false by consumption, take legal weapon in time, will protect the legitimate rights and interests of oneself.
Ministry of general affairs of law of Lei of article Piao king
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