"Chinese consumer signs up for " small letter fair number on April 9 message, 8 days, rights and interests of Zhejiang province consumer protects committee to surprise to love according to early days art, video of sports of video of Tecent video, TV of actor cruel, mango, Sohu, Tecent, PP, happy inspect video and Bi Bi platform of 9 big video and happy event Malaya and dragonfly FM, afore-mentioned right in the problem putting inspect, frequency website undertakes agreement talking and put forward to rectify and reform an opinion.
Talk about the spot about article chart all signs up for picture of order of small letter public for Chinese consumer
Zhejiang disappear is protected appoint the problem that discovers with respect to the experience, put forward 9 respects to rectify and reform an opinion
Advertisement prerogative description is not clear, be suspected of false conduct propaganda. Zhejiang disappear is protected appoint put forward taboo clearly " avoid advertisement " " jump advertisement " the language of absolutely sex conduct propaganda that waits for easy misdirect consumer; The window such as advertisement of similar spread its tail, answer to shut key in prominent place setting, ensure one key is shut; In member rights and interests, with what make clear, simple way describes advertisement prerogative, hint with striking pattern consumer.
Automatic add cost buckles a paragraph to did not remind. Zhejiang disappear is protected appoint requirement website is in the member reminds consumer to be about to deduct cost through efficient way inside before automatic add cost expires 3 days, get consumer agrees with ability to deduct a money.
Acquiesce is ticked off pick automatic add cost, it is difficult to debut to cancel easily. Zhejiang disappear is protected appoint the proposal cancels acquiesce to tick off about the website anthology; Must not guide consumer preference platform to recommend option through technical measure, single to options implementation page displays a function completely; When one key opens a service, the setting installs one key to cancel a service.
Add collect fees project. Zhejiang disappear is protected appoint express to concern inspect, frequency website should take effective measures, cogent solve multinomial collect fees, bull collects fees etc " eat photograph malformation " problem, ensure the membership serves transparent, fair, sincere letter.
Bought item paying fee cannot Quan Bing is watched. Zhejiang disappear is protected appoint put forward operator to should fulfil obligation in the round by contract content, should carry otherwise duty.
Information collects accredit to exist in name only. Zhejiang disappear is protected appoint outside offerring the range that sets except state law code, must not get consumer individual information compulsively; When collecting, answer to consumer bright show collect content and scope of application.
Amount full a cost is fixed, retreat remaining sum channel to be illogical free, and end of client of An Zhuo of remaining sum full a cost, IOS is not general. Zhejiang disappear is protected appoint requirement website provides the medium of communication that can choose amount full a cost freely to consumer, the project that makes consumer place is bought and amount full a cost can match each other; At the same time the belongings of cogent safeguard consumer counterpoises and trade fairly authority, with striking pattern to consumer bright show channel of refund of remaining sum full a cost, ensure account remaining sum but seasonable go back.
The part is inspected, a different price is the same as to consumer of An Zhuo, IOS in frequency website, be suspected of price discrimination. Zhejiang disappear is protected appoint state each platform must not discriminate against consumer on the price, undertake discriminative treatment, the service price that should make sure consumer is bought is uniform.
The advertisement inside individual App is oriented " small business " , and customer service cannot offer corresponding proof document. Zhejiang disappear is protected appoint put forward to should be built, of business of perfect Internet ad carry on register, system of examine and verify, archives management; Perfect after service, offer for consumer complain channel conveniently.
Talk about the spot about
Partial website already began to rectify and reform, zhejiang disappear is protected appoint will pay close attention to continuously
Talking about on the meeting, the delegate of TV all responds to video of happy Ma Laya, Tecent and mango to already began to rectify and reform pertinent question.
01. is fond of Malaya
Be fond of Malaya to state the member expires automatic add expends this one problem, the user that install eminent can cancel in the page directly, ios user clicks a page to exceed a link to also can cancel.
02. Tecent video
After Tecent video expresses consumer information accredit, can install put out good friend information, at the same time of privacy clause fair show rights and interests of privacy of consumer of will farther safeguard.
03. mango TV
Mango TV expresses to will inform member advertisement rights and interests clearly, include one key to shut advertisement; Jump over advertisement detail to wait.
Zhejiang province disappear is protected appoint deputy secretary-general Han Zhibin
Zhejiang province disappear is protected appoint deputy secretary-general Han Zhibin expresses on the meeting, as the rapid development of website of video, frequency, partial website in succession follow the lead of adopts successive Bao Yuefu cost, expire the function such as automatic add cost, then causes consumer heat to discuss. Hope website of each video, frequency is in forward on April 17 Zhejiang disappear is protected appoint refer rectify and reform plan to reach rectify and reform schedule, fulfil seriously. To what rectify and reform not actively relevant inspect, frequency website, zhejiang disappear is protected appoint will continue to give attention, take corresponding step.
Origin: "Chinese consumer signs up for " small letter fair number
