On January 11, "The netizen says to be spelled great App deletes a photograph remotely " if the problem develops small gain to heat up search.
11 days of evening 19: 08, spell great government small gain to make a response with respect to this matter.
Go all out great express, in the customer service of App chatting page is clicked " film " finish after taking a picture, if nod percussion to send immediately, this one picture can be saved to come systematic album; If the editor such as editing and rearrangement, beautification was become before send, the picture that App can save a piece to be patted arrives systematic album, be similar to cache; Wait for an user to finish after edit and be being sent, app can delete original intent, withhold the picture after the editor. "This brought about Vivo system to think to have the operation that deletes a picture. "This brought about Vivo system to think to have the operation that deletes a picture..
Be aimed at the condition that the netizen reflects, go all out great express, had received feedback, will do to the product improve. In the meantime, can contact mobile phone firm, on the base that protects user privacy, talk things over jointly optimize an experience.
"Consumer rights and interests is our the first criterion. Any photographs that spell great App to won't delete an user to be saved actively absolutely and file. Acknowledgment netizen is supervised. " go all out great express.
Spell great response. Graph from small gain
Before this, netizen Xiaobai (alias) appear in the newspaper in the net makings say, spell great and long-range cutout the mobile phone photograph besides him.
Xiaobai says, he attended to go all out on January 9 great " invite 1 person, carry directly show 100 yuan " activity. App page shows, participate in an activity to need to invite to be used first spell great new user. Then, xiaobai invites a friend to register loginned to go all out great.
Dan Xiaobai says, 100 yuan activity red package was not gotten after him, obtained 99.82 yuan however " the random amount that become a group " .
"Be to say to invite a new personality to you can get 100 yuan? " feel oneself " bedding bag road " Xiaobai sought advice to spell great customer service. The other side expresses, new user is decided by the system, ask Xiaobai offers the relevant section that invites new personality to register to pursue.
Xiaobai says with spelled great customer service to communicate red bag matters concerned. Suffer the person that visit to offer a plan.
Xiaobai sent each other relevant section plan, put forward to complain a requirement. Customer service expresses to be able to help small Bai Lian is " senior assistant director " do further processing.
Xiaobai says, after with customer service the end speaks before long, his mobile phone plays a window suddenly to show " Vivo serves " remind: "Detect ' go all out great ' already deleted photograph or video " . He heads for mobile phone album to examine, discovery " delete recently " many lis those who gave him spell great cut to pursue, and relevant section scheme is before the cut plan that when be being communicated with customer service, has sent. Version of his system of Vivo mobile phone is PD1838_A_6.19.5, spell great version for 5.45.0.
Xiaobai says mobile phone clew goes all out great delete a photograph. Suffer the person that visit to offer a plan.
Xiaobai tells south reporter, he feels " a bit horrible " . Look from systematic clew, "Go all out great can control my mobile phone remotely directly unexpectedly, the photograph in the album that deletes me and video " .
"This I should search for certain spell great government to want a version, encroach my individual privacy to still you can go directly? " Xiaobai says, came 11 days on January 9, he is contacted for many times spell great customer service, the hope understands a photograph to delete circumstance and red bag to carry in detail show a case.
Xiaobai says, in be communicated this, spelled great customer service to offer cut of a piece of chatting record to pursue to Xiaobai. Cut pursues medium, vivo customer service expresses, mobile phone system won't delete a photograph automatically, agreeing with a likelihood is him user " by accident cutout " or " clear cache when spark " view.
Xiaobai says, spelled great customer service to reply to come from the check scheme of Vivo customer service. Suffer the person that visit to offer a plan.
In addition, spell great customer service to still express to Xiaobai, through technical personnel the platoon is checked, the photo that App won't delete an user actively and delete. "About getting limits of authority, platform knows very well the importance of individual information, we the requirement according to legal laws and regulations, take very strict safeguard, the individual information that protects you is safe, won't divulge your information. " customer service says.
Xiaobai says, spell great customer service to express to will protect individual information security strictly. Suffer the person that visit to offer a plan.
The reply of great to going all out customer service, xiaobai cannot be accepted. "Talking about a day with you do I go clearing cache? And writing a system to detect obviously spell great cutout besides photograph or video. " he says.
Clear for test and verify whether can spark when cache the similar hint that play a window, xiaobai did a test, record screen transcribe through the mobile phone whole process. Video presentation, xiaobai is opened spell great App, clicked " setting " in " cleared cache " , subsequently the mobile phone shows " 192.48MB of cleared already cache " . But after cache is cleared, mobile phone system did not hint " detect ' go all out great ' already deleted photograph or video " .
Xiaobai says, later on, he was received go all out great the phone of manager of a product. It is OK that the other side puts forward " allowance 30 yuan without certificate of doorsill acting gold " . Xiaobai does not agree with this processing program, hope the other side takes out new solution.
Letter of science and technology of Beijing Han Huafei day installs root of Peng of CTO of limited company of science and technology to point out, app should get the memory of the mobile phone and album limits of authority beforehand only, with respect to the content that can delete album remotely. But in the mobile phone in partial version, this is operated and cannot delete thoroughly, relevant content can appear in album " delete recently " or " reclaim station " etc in folder.
Peng Gen says, the user reminds after the part installs system of eminent mobile phone to be able to delete content in App. And in malic IOS system, even if had gotten the memory of the mobile phone and album limits of authority, still need to obtain accredit to agree to just can be deleted again to the user.
Interview and write: South Shi Yuexin of trainee of galaxy of glad Feng of reporter Pan Ying
