SamSung responds to mobile phone system to break down: Discharging investigate a matter, solve as so

Client of new classics abb is carried in on May 23 report 23 days, black screen of experience of report of user of partial SamSung mobile phone and large area restart problem, mobile phone of happy to this SamSung lid life passes official small gain " SamSung GALAXY Gai Leshi " the response says to already received the partial user feedback to systematic issue, active platoon investigates a matter and offerring corresponding solution as soon as possible at present.

Restart occurrence Hei Bing of partial SamSung mobile phone, random code, indefinitely wait for a circumstance

Origin: Small gain cut pursues

23 days of before dawn, many netizen explodes on small gain makings, system of partial SamSung mobile phone breaks down, restart occurrence Hei Bing, random code, indefinitely wait for a circumstance. According to media coverage, suffer user of influence mobile phone this to include S8, S9, S10 to wait for type as to S20 therefore.

Origin: Small gain cut pursues

23 days morning, topic of # of system of # SamSung mobile phone ascends small gain to heat up search, up to now, this topic reads a quantity to exceed 120 million.

SamSung response: Discharging investigate a matter, solve as soon as possible

Origin: "SamSung GALAXY Gai Leshi " small gain

23 days morning, samSung GALAXY Gai Leshi releases small gain to say, user of SamSung mobile phone, we had received the partial user feedback to systematic issue. Current, we are investigating a matter in active platoon, offer corresponding solution as soon as possible.

Origin: Small gain netizen is commented on

Be aimed at the response of SamSung, mobile phone " in action " the netizen comments on in succession say: "Sad, when can give plan, the phone after carry out is hit do not go in, mobile phone data does not have backup. Mobile phone data does not have backup..

Origin: Small gain netizen is commented on

In the meantime, also the netizen praises the processing attitude of SamSung: "Processing issue is active, reason of fish of sit back and wait, solve as early as possible. Solve as early as possible..

Origin: Small gain netizen is commented on

Additional, a few enthusiastic netizens also are raised to everybody action how to solve Hei Bing. Netizen proposal: "Below black hold status, by switch on the mobile phone bolt 2 times, enter watch for a chance; Announcement column is pulled below, take date and time (setting - convention management - date and time - shut automatic setting date and time) ; Disconnect WIFI and mobile data, date instead 2020/5/1; New link WIFI and mobile data, enter the setting that lock up screen (set - Suo Dingbing act - replace Suo Bing application newest edition - about Suo Dingbing act - replace newest edition) . Enter the setting that lock up screen (set - Suo Dingbing act - replace Suo Bing application newest edition - about Suo Dingbing act - replace newest edition) ..

Report a news according to 21 centuries economy, the mobile phone maintains human affairs to express, had located inside the circle at present a problem, the software that brings about problem generation is Suo Bing APP, bringing about those who lock up screen APP occurrence Bug is intercalary of the traditional Chinese calendar in April, appear of this Bug lock up screen APP for old edition. "Accord with above 3 kinds of circumstances, after Suo Bing namely infinite Hei Bing + restart. " means of settlement 3 choose one can: 1, think method couplet net updates Suo Bing (update flow to be a setting - Suo Bingbing act - about Suo Bing - update) ; 2, time is adjusted for intercalary beyond April; 3, do not have instead of the means that lock up screen Suo Bing.

In addition, also the personage inside course of study gave out to report of 21 centuries economy the mobile phone already appeared of systematic issue settle way: If the mobile phone restarts all the time, by two Power key enters watch for a chance, fall again pull condition column menu, enter a setting, alter date time forth again (repair instead 22 days for instance) , can restart normally. If cannot enter watch for a chance, can infiltrate when restart the phone puts through, menu is pulled to enter a setting below, modification time can. In the meantime, the proposal of the personage inside this course of study is, user of SamSung mobile phone had better replace the program that lock up screen. (In APP of new classics abb)