Leaving one's post is a thing with duty very normal field originally. But encircle in quality, the rate of be killed in battle of quality chief inspector is very tall however, why?
It is text below:
This is me the 10th year when work in X company, last year the beginning of the year, I had the idea of abdication, then I phone a colleague that already resigned to help me introduce a few companies, this colleague opened firm of head of a hunt, be informed me to plan to resign, he asks me: "I am written down is a factory director before you, which department to run now? " my answer says me now is the quality chief inspector that supplies chain, one said after he listens: "This is pardonable, this position is in quality chief inspector the rate of be killed in battle in the company is very tall. This position is in quality chief inspector the rate of be killed in battle in the company is very tall..
Really, in manufacturing industry, if have a little,order the company of dimensions only, can set ministry of a quality or character department, in the company that contacts in me, of the director of this branch leave one's post ratio is relative at other department for, it is very tall, investigate its reason, I think to have 2.
1
Almost in all companies, like to complain the client, supplied materials unusual or the problem of problem reduce quality that produces and so on of repair of do poorly done work over again (or character issue) . And once qualitative for quality problem, include company boss inside, most person thinks quality ministry should be right quality problem is responsible, oral perhaps on approbate everybody to want to be in charge of to quality, but when facing reality really, idea ran.
2
The working result of quality ministry is bad to measure, wait for a branch unlike market department, development department, outstanding achievement is shown very easily come. Although some work to had begun the work of quality-related cost statistic, but most company did not do this work, the working performance that this causes quality chief inspector is bad to reflect, when job of company quality management has been accomplished, the boss can reach achievement end on the business department head such as research and development, production, project, when pair of quality states are dissatisfactory, the boss can think because the job of quality ministry is done badly,this is again.
How to break through this predicament?
One: What is quality?
Press the view of Kelaoshibi of 0 blemish Great Master, quality accords with a requirement namely, this definition is made clear, be readily solved of a lot of problems. In a lot of China enterprises, a problem wants a definition to be only " quality problem " , so hapless have only: Quality chief inspector, actually, the essence of quality is management, quality problem runs the show of the problem namely. I once was met in the quality self-criticism of the company on, say to boss and general manager aloud: "Be in our company, manage a problem only, without quality problem, the problem that our company exists has only: Canal, manage, mix, random. Who should be in charge of to quality? Power is greater liability is bigger! Power is greater liability is bigger!!
2: With what kind of method can you acquire quality?
We often say: "Quality is done, not be to examine come out. " but arrive actual condition, not be so return a responsibility, gave quality issue, those who get a scolding still is character ministry, because " they are done not have well gaze at! " so, want to acquire quality, only way is the requirement that should identify an every business course, every business process management reachs the designated position, this realized precaution.
3: What kind of work manner can bring quality?
I very the argument that approve of captures Laoshibi: The level that uses 0 blemish will handle the work, want to still have a bit drawback only, be about to keep improving.
4: How to measure the quality situation of a company scientificly?
With the cost of err thing, namely money will measure!
Above 4 4 problems are 0 blemish management basic principles, summary comes out even if: Specific requirement, precaution is prevenient, do right, science to measure. But be in a lot of companies that show level, the attempt guides 0 blemish manage, cosmopolitan failure.
Unsuccessful reason
1, the top leader of the company does not agree with these concepts, perhaps say the surface is approbated, the heart is not agreed with, the concept of 0 blemish did not fulfil the action to go up, communicate not actively also repeatedly to subordinate, drive 0 blemish personally.
2, the culture of the company is more backward, want to carry out 0 blemish management successfully, must undertake transforming to the culture of the company. Be in a lot of companies at present, "The issue that this does not involve me " , " the fault that this is not me " it is common phenomenon, without the responsible, collaboration, culture soil that is a center with the client, plant in desert with respect to meeting elephant crops.
3, mechanism existence problem, mechanism, fair without good assessment mechanism, allocate mechanism, talent mechanism, carrying out 0 blemish is cannot successful.
Accordingly I say, the result of quality, it is besides quality, the tragedy of quality chief inspector, the management that basically depends on him cannot changing layer of company top leader considers the administrative system of peace keeping company, and the culture of the company.
