On April 15 message, zhang Rui of controller of drop drop suitable windmill was released " a letter that drop drop arranges the windmill to extend authority " , downwind car was mentioned in the letter during get offline think over, announce " regression arranges windmill essence, do one's best boycott illegal battalion to carry " , " the individual privacy information such as head portrait of take out individuation and sexual distinction shows " etc 5 rectify and reform measure direction greatly.
Zhang Rui discloses, last year after incident of two downwind cars, drop drop increased investment of customer service resources, raise customer service to deal with ability, platoon of comprehensive safe hidden trouble spread out to check in each link, devoted and many natural resources upgrades system of whole customer service. In addition, sieve of information of admittance of downwind car user still is mentioned to check in open letter strengthen continuously, do one's best put an end to person car to not agree with.
In the meantime, downwind car also can receive the safety that holds water technically into drop drop platform to answer a center, should involve security only kind complain, hand in entirely by person specially assigned for a task handle for a short while, reduce safety to complain by the probability of miscarriage of justice or keep long in stock. In the drop last year September drop platform safety is rectified and reform in, drop drop established the lash-up of 7x24 hour to direct a center, offer to break out incident all-around support, hold water at the same time " working group of butt joint of police air certificate " optimize the flow that move card.
On August 26, 2018, drop drop announces what happy Qing Dynasty arranges windmill incident to check progress oneself external, announce will from August 27 zero hour rises to get offline inside countrywide limits downwind car business, mode of in-house reappraise business and product are logistic.
Since last year September, drop drop is rolled out ceaselessly rectify and reform measure, accept those who come from much ministries and commissions to garrison type examination.
On September 27, drop drop announced rectify and reform a process: Downwind car business gets offline till the cows come home; Face total volume driver to undertake safe examine and verify is mixed continuously groom, clearance accepts the order to selective examination randomly in the driver since September 27 person face identifies; During the late night (23: 00-5: 00) need to satisfy register time to exceed half an year, safe service to exceed the conditional ability such as 1000 sheet to accept the order; After passenger and driver use one key to call the police, in dial 110 telephones while, information of Cheng of see sb off of can automatic hair gives urgent contact; The number of great and safe customer service of customer service branch increases 3 times, established police to move card group of special job butt joint; The recording in will beginning to try the route of operation on September 8 (7 day hind are deleted automatically) function.
