Beijing runs quickly sale service limited company made a statement at 6 o'clock this afternoon, apologize cordially to the client again, the sale operation of inn of experience thing 4S will pause.
Full text is as follows --Yesterday, my department delegate and Xi'an car advocate undertook face-to-face openness is communicated, coordinated its and relevant accredit agency to reach forgive consensus. We apologize cordially to the client again for this matter, also thank her to continue to trust Meisaidesi - run quickly brand.
This matter invites the problem that we see I manage the place on working flow exists, to this, we draw deep lesson and will adopt instantly rectify and reform measure. This also exposes the issue that gave relevant agency to serve the presence that reachs side of business affairs operation in the client. We investigate the work in what cooperate relevant orgnaization actively in the round all the time, in the meantime, also will take following step to relevant agency:
1, will add up to compasses sex to launch investigation to the management of relevant agency. Before the result is clear, the sale operation of this accredit inn will pause, carry out; instantly
2, if findings shows the sale action of relevant agency exists the management behavior of illegimate disagreement compasses, its sell operation accredit to will be stopped;
3, will start the tripartite that is aimed at dealer network to add up to compasses audit instantly, ensure further manage close legally compasses, serve technological process with this comprehensive promotion client;
4, according to is relevant code: Car manufacturer does not get interpose dealer the activity inside own scope of operations. Nevertheless, a few years we were in all the time in the past all sorts of circumstances, with written the service level that reachs oral form to emphasize adding up to the management criterion of compasses and brand to hold to legally to agency associate. We will continue to strengthen the communication of this respect, it is inside legal limit, adopt relevant measure to ensure consumer rights and interests.
The behavior disappoint of relevant agency client, broad consumer and our oneself experience to the brand period make, to this we are very disappointed. We also will be a lesson with this, active promotion serves experience of level, perfect client. The bad influence that we bring to the public and society to this matter again apologizes cordially.
On April 16, CCTV reporter understands from supervisory management board of Xi'an city market " run quickly leakage oily incident " newest progress: Board of inquiry already talked about Beijing plum Sai Desi about - run quickly working party of Xi'an of sale service limited company, full-scale investigation " collection finance serves cost " etc be suspected of violating compasses illegal act.
In the meantime, superintendency bureau of Xi'an city market allots " the announcement that about beginning a car to sell the market to manage action special punish works " , in the car waiting to sell behavior of battalion of already of look forward to to inn of whole town 4S since this day, exist encroach behavior of consumer rights and interests and unfair competition issue to spread out punish, specific include demarcate to buy appoint car danger, demarcate to accept the card on era to register service, demarcate to deal with appoint financial loan, demarcate to accept a car to decorate a service to wait.
Liu Lin of deputy director general of new and high substation expresses superintendency bureau of Xi'an city market, if consumer perhaps once was encountering the car consumes domain chaos to resemble, can pass 12315 mirror clew with two 12345 channel.
Department of Commerce published the basis 2017 " car sale runs way " the 10th regulation: "Agency is running a place with proper form bright show etc of sale car, fittings rate of the price of relevant product and each service, must not be sold in the adscititious price that mark a price or collection premium. Must not be sold in the adscititious price that mark a price or collection premium..
Basis " consumer rights and interests protects a law " the 8th regulation " consumer enjoys know its are bought, the right of the true condition of use commodity or acceptance service.
Who will be won't " complain tearfully thought fors the time being " consumer supportIn last few days, "Run quickly car advocate complain tearfully thought fors the time being " incident ferments continuously. A paragraph of young woman's bicycle advocate sit in run quickly on engine lid and cry and the video that appeal to clicks a quantity to pass quickly 100 million, its explode of makings " finance serves cost " more draw the market to superintend duty Wu branch to intervene.
The thought of this lady fors the time being cite the support that got the lean to one side below the line on the line, also opened bright of industry backside " inside story of a plot " . The 4S inn of car of big shop sign of original even if, also be " country 3 packets " ego explanation, compensatory standard lowers his standard or status step by step, solve deadline postpone again and again, collect fees items is multifarious... there is no lack of a few " a n experienced person " deep feeling, "Entered 4S store, always a hole is waiting for you " " before shifting a car, be sacred, after shifting a car, become servile " . Buying a car it seems that on this thing, rare consumer can satisfactory, whole body and retreat.
At present " complain tearfully thought fors the time being " incident has not handled a result finally, both sides also fails to reach reconcile. But paying close attention to with all possible means fall with pressure, presumably car advocate rights and interests should can get ensuring. Then, many people this woman's bicycle advocate regard research as example, reach authority of a few dimension succeeds " secret Ji " , for instance can face of go ahead regardless in public complain tearfully, pass video fair at the net, this appearance amounts to clear, logistic rigor, ahull did not fall to wait a moment in negotiating. These " secret Ji " hold out it seems that rely on chart, but more report gives deep-seated problem to be in: To broad car advocate, the threshold with dimension successful authority is too high, and obtain the odds that solves satisfactorily too low.
Can sit in the complain tearfully on engine lid and the vehicle that gains attention advocate it is minority after all, but be canned be found everywhere however by the consumer of tort. Wait for an industry in car business especially, professional doorsill is tall, technical strong, most consumer is " Xiaobai " , meet carelessly a bit " into hole " . If " break does not go out " " eloquence is bad " , can is sit back and wait in an unfavorable situation? On the whole, the consumer that rights and interests is damaged, should follow inn-keeper alone stronger special difficulty. Who comes to prevailing consumer support, this ability is the problem that should think most.
In benign market, not due " guest of inn big bully " aggressive, also do not encourage " by be troubled by allocate " . Let honest person can simple argue, thought fors the time being, just be the problem with law due society is medium justice. And this, call a system perfect, answer seasonable rights and interests to guarantee a system. No matter who be, what pretext, wanted to happen to consume dispute only, have clear dispute of li of relevant law laws and regulations. In the meantime, management department and organization of protection of various consumer rights and interests should dare " bright sword " , make law long give a tooth, do for consumer support advocate.
"Went to this on the portion, the thing that is not my person any more... I am in for everybody thought fors the time being. " under heavy pressure, run quickly woman's bicycle advocate insist to have dimension right after all. Hope this " tear down is gentle " dimension right subject, do not flow at temporarily lively, and the turning point that makes safeguard of perfect consumer rights and interests, the setting that lets can sit in the complain tearfully on engine lid only also does not happen again.
One hammer receives one weight! The silver-colored meeting that keep watch thorough of late night requirement is checked run quickly finance, CCTV exposes to the sun again 4S shop inside story of a plot
Supervise the manufacture of: Wang Ran
