A few days ago, a women sit in run quickly on the lid before the car " complain tearfully thought fors the time being " video is in the network is mad pass, the reason is this woman installs what the star of benefit just buys to run quickly in cc of short for Shaanxi Province car, had not opened inn giving 4S to be like existence engine with respect to doubt " leakage is oily " . Later, this woman and inn of experience thing 4S undertake for many times negotiation, but the accused knows cannot refund also cannot transfer. After video circulates, for a time the message says personnel of customer service of this 4S inn states both sides already reconciled, subsequently by woman's bicycle advocate deny. 14 days afternoon, experience thing woman's bicycle advocate response outside says, the star of the Xi'an benefit that rejected experience job offers the program of section of go back car, will await official findings.
The government enjoins retreat car refund as soon as possible
14 days at 0 o'clock, @ Xi'an releases announce bureau of Xi'an city inspect to be opposite " run quickly car advocate complain tearfully thought fors the time being " processing: Enjoin the refund that remove a car. Nevertheless this small gain is deleted subsequently, yesterday 7 when make, @ Xi'an releases issued a newest bulletins afresh: Market superintendency department is right already " the star of benefit " investigation of put on record, enjoin retreat car refund as soon as possible.
13 days morning, run quickly woman's bicycle advocate in superintendency bureau of Xi'an city market new and high substation western electronic store is industrial and commercial place submits data to associated board of inquiry, put forward to appealed to at 8 o'clock beg.
Be aimed at this matter, beijing plum Sai Desi - run quickly the sale serves limited company 13 days afternoon 5 when Xu Ye issues statement, say to express regret to the client, run quickly the respect returns Xiang Na the reporter expresses, how does the westerly before already accrediting a working group undertake investigating.
That day, woman's bicycle advocate with run quickly square working group also undertook communication, but 3 many hours are communicated without if really. She is right south the reporter expresses, run quickly a square word hurt her pride, she the star that will not be the same as benefit again runs quickly have any imperscriptible contacts.
Both sides is communicated did not reach reconcile
The 4S inn of experience thing is relevant chief to apology of woman's bicycle main stem, say to should return money, it is 4S inn speed too slow. But both sides was not reached reconcile, woman's bicycle advocate buy the salesperson when running quickly to be below its unwitting circumstance, revulsive its brush more than yuan 15 thousand run quickly be related of financial service fee raised doubt.
Both sides chats in recording, chief expresses related 4S inn, before this because of be away on official business and contacting woman's bicycle all the time advocate. Woman's bicycle advocate do not agree with to this, 4S inn is contacted for many times before saying, all did not get in touch means.
To denying car of exchange a purchase then, this chief says to set according to law, leakage engine oil is in " 3 packets " engine can be changed only in policy, but course and the communication that run quickly, ran quickly on April 12 final and formal agree to return money. In the meantime, too long to communicating time, rate expressed regret so slow. Woman's bicycle advocate oppugn, "Country ' 3 packets ' in be helpful for you, you take prevaricate I, be helpful for me, you say to press each inn case and be decided. You say to press each inn case and be decided..
In the meantime, run quickly woman's bicycle advocate still think 4S inn collection runs quickly more than yuan 15 thousand the behavior that financial service expends belongs to beguiling consumer. Woman's bicycle advocate express, buy a car that day, below the salesperson's introduction she was done in installment, but beforehand unmanned to her the specification has brushstroke to serve cost. "I know this is service fee far from, what to serve? Why should I pay this service fee? Why should I pay this service fee??
With respect to afore-mentioned problems, 4S inn controller is in this second clear answer did not give out in communicating. Liu Lin of deputy director general of new and high substation expresses supervisory management board of Xi'an city market, this matter of put up with continues to investigate, give out according to findings satisfactory answer. Current, experience thing runs quickly car already sealed up for keeping, this bureau will entrust those who have aptitude to detect the orgnaization undertakes detecting to car.
Investigation
"Complain tearfully thought fors the time being " 4S shop employee ever bilk 31 cars advocate 18 million
Come day after day, xi'an runs quickly woman's bicycle advocate be related of authority of complain tearfully dimension ferments continuously. South discovery of net of copy clerk of reporter search judge, the star of the Xi'an benefit of experience thing ever was immersed in case of business contract dispute many cases several years, came 2013 among them during 2014, adviser of the sale before this 4S inn ever bought the name that run quickly with internal price, bilk 31 consumer are aggregate 18 million yuan, be investigated by Xi'an police put on record after.
Case 1
Say internal price closes millions to buy vehicle fund,
To the deadline that shift a car consumer cannot shift a car
In May 2014, make a gentleman be in pay about 1.5 million purchase two to run quickly after the car shifts a car smoothly, the Ma Guozhen of original sale adviser of the star of Xi'an benefit tells to make a gentleman, say to still have run quickly the car can be bought through sales promotion price.
Make a gentleman pay subsequently exceed 2 million to buy vehicle fund, have the 100 more than personal account that turns to Ma Guozhen among them. The date shifting a car that reached to agree, the sale adviser Ma Guozhen of the astral company of benefit however with all sorts of reason evade, make a gentleman ask to return the money that buy a car, be retreated less with all sorts of reason by latter or do not return car money. Make a gentleman sue to the court, requirement refund 2.5 million the money that buy a car and pay 340 thousand interest.
To this, the astral company argue of the accused benefit says, during Ma Guozhen of this case department is holding the position of sale adviser, external dummy the end of the year checks inventory, OK and internal preferential price buys low run quickly. Accuser makes a gentleman pay Ma Guozhen's individual money, it is its credulous and false information, appetent low buys a car to be cheated be brought about.
In experience one, after 2 careful, may 2017, the astral company of benefit of the accused of court decision of forensic final judgment is returned to accuser return 656 thousand yuan of money that buy a car and interest of exceed the time limit.
Case 2
The accused after making deposit knows car source insecurity to need to increase fund,
After consumer refuses by cold treatment
Feburary 2014, mr Li of Xi'an says the astral autograph with benefit arranges delivery 10 thousand yuan of deposit order to run quickly GLK260, the agreement shifts a car after 5 days. Arrived to shifted a car on Feburary 28, 2014 that day, the salesperson of the star of benefit says car source is nervous, need adds cash ability to mention show a car. Because what buy,be marriage car, mr Li says to hope to be carried out by the contract, but the salesperson did not grant to pay attention to, echo also is not had after marrying till its.
On the court, the astral respect argue of the accused benefit says, mr Li is after consign deposit, before shifting a car paid and all the money that buy a car, during because Mr Li family disrelishs car price expensive, fail to honor the agreement take a car. Because car source insecurity needs to add cash ability to shift a car,the star of benefit is denied.
After passing first instance, 2 careful, cognizance of classics of court of Xi'an city intermediate people thinks, whether do 10 thousand yuan when this case controversy focus signs in the star at Mr Li and benefit belong to deposit quality. Mr Li thinks, 10 thousand yuan of its consign are imprest of deposit and rather than, the astral company of benefit did not inform consign of more than by the contract, put in break a contact.
Bilateral contract shows, the agreement buys car total prices 370 thousand yuan, imprest 50 thousand yuan, more than 328 thousand yuan. The court is maintained, according to gathering receipt, 10 thousand yuan of Mr Li consign are the imprest in pointing to a contract, the star of demand profit is returned to accuser return 10 thousand yuan to reach pay accrual the loss.
Case 3
Sale adviser is bought with internal price run quickly car name,
Diddle 31 people 18 million
South the reporter notices, show according to net of Chinese judge copy clerk, the astral company of Xi'an benefit in recent years dispute of the contract since number, all concern couplet with following bilk case.
Came in November 2013 in June 2014, the car of the astral company of profit of Xi'an city new and high division sells advisory Ma Guozhen, external its can use fiction identity of 4S shop employee, with internal preferential price case buys low run quickly car of acting capture of card car, help purchases the fact such as duty and conduction car insurance, come to an agreement with 31 the injured party such as Lv Yan, ask this 31 people will add up to eighteen million two hundred and thirty thousand two hundred and thirty-four yuan of moneys that buy a car, car purchases the money such as duty to collect its individual account or the star that collect benefit to run quickly 4S store is general door wait for account.
Via Xi'an city public security bureau new and high substation is investigated, ma Guozhen is a purpose with detinue, using its is to run quickly the identity of 4S shop employee, dummy fact, diddle others money, cause pecuniary loss to the injured party, amount is particularly huge, behavior already offended " criminal law of People's Republic of China " the 266th regulation, constitute crime of fraud, be sentenced by the court after set term of imprisonment 15 years, illicit money by public security bureau of city of investigation mechanism Xi'an new and high substation is given lawfully pursue and wipe out, give back gives each the injured party.
Department of 4S inn legal representative runs quickly Chinese trustee
South the reporter combs discovery, "Run quickly woman's bicycle advocate complain tearfully thought fors the time being " dealer of experience thing car -- , the star of Xi'an benefit and run quickly Chinese connection is close. Its company president holds legal representative Yan Jian concurrently to be born to also be in Meisaidesi - run quickly (China) in selling limited company, the car holds the position of trustee.
Industrial and commercial information shows the company, the astral car limited company of Xi'an benefit (abbreviation " the star of Xi'an benefit " ) hold water at was in Xi'an city to register 2012, register capital to be 80 million yuan. Up to now, the star of Xi'an benefit already was in Xi'an city tablet forest zone, new and high area, and the city austral short for Weihe River leaves give 3 branches.
The astral backside of Xi'an benefit has shareholder of two large share. Among them, of foreign capital setting in astral group limited company is held 75% , have accuse equity absolutely; And limited company holds the vessel of day of group of Xi'an aviation engine of national endowment setting 25% , for share partner. Current, the star of Xi'an benefit registers a license to show for " foreign investment company is registered " .
South the reporter notices, the astral company of Xi'an benefit and run quickly Chinese connection is close. Current, the star of Xi'an benefit basically is entrance and homebred run quickly the car offers brand distribute to serve, specific the service such as the maintenance after including fittings production and car sale, sale, carry out. Its company president holds legal representative Yan Jian concurrently to be born, also be in Meisaidesi - run quickly (China) in selling limited company, the car holds the position of trustee one duty, and latter is Germany runs quickly the entrance multiplies the Chinese churchyard that uses a car franchisee.
Woman's bicycle advocate appealed to at 8 o'clock beg
● investigates history of this car vehicle, the requirement is witting this car comes to inn the fundamental condition during the sale;
Examination of ● car PDI is true, examination staff has without aptitude, arrived on March 22 during March 27 made what inspection again, the examination of car examines an issue, examination staff has without aptitude;
● undertakes detecting to car without the tripartite of any interests;
● investigated 4S inn to whether violate the right of know the inside story of consumer in selling a process, whether to have compulsive consumption, is the financial service fee of collection reasonable? Whether does requirement investigation exist break the law; Every year passivity of how many consumer is consumed;
PDI of traffic of industry of ● normative automobile is checked, with from quality of personnel of course of study;
● runs quickly the government should apologize formally to and the circumstance explains;
● is right of individual spirit respect damage offer compensation;
● sells respect chaos elephant to have repair to automobile industry, safeguard consumer to close right increase.
Interview and write: South Zhong Jian of reporter Zhan Chenfeng holds out Wang Kai Mao Shujie of Huang Chi wave
