The network shops, still how many pain spot is waited for dissolve
The net buys the rapid development Xinhua News Agency that promoted express trade to send
[economic interface]
Unlike professional electric business platform, does circle of small letter friend shop He Te is nodded? In the rights and interests that how he protects when circle of small letter friend shops doesn't consumer suffer enroach on? Does the net buy the market what to pain spot still is waited for dissolve?
"The friend is encircled " become gradually " commerce is encircled " superintend difficult problem
Case:
Zhejiang girl Zhao of 29 years old likes to brush a mobile phone to shop very much when clever leisure, cleaning out treasure, small letter is her commonly used shopping channel. Before paragraph time, she from good friend of a small letter there bought a clothes, the other side after paying deposit sent sheet of a piece of express. After 5 days, the Zhao Ying that has not gotten the clothes wants to ask the other side when goods can arrive, just discover the other side has pulled her black. "I go up rapidly express official network is only to express, ability discovery does not have this express at all. This good friend is to pass group those who add, do not know before, see her often send some of message that sells a thing in friend circle, did not think of to be cheated. " Zhao Ying is vexed unceasingly.
than below, in the white-collar that Beijing works Sun Zheng asks for those who consider luck better. "I can pass generation of a few small letters to buy a thing, because clean out treasure to buy on sb's behalf too much, holiday of true true and false is bad to judge. On small letter I know a friend to recommend buy on sb's behalf, was to do what very long, public praise has compared to buy on sb's behalf, feel they can be protected so true. " Sun Zheng ask forring tells a reporter, "I buy on sb's behalf to shop then from small letter at ordinary times was to pay total money, the other side just delivers goods, occasionally Qing Dynasty closes to want slow to wait for on one many month to just get money, never had come up against the case that does not accept to arrive fortunately. The characteristic that because buy on sb's behalf,does not pass, cannot retreat exchange goods, when be being bought so, also be to want consider repeatedly. And thing of a lot of time is quality goods does not have law test and verify, can believe to buy on sb's behalf only, my individual feels, passing circle of small letter friend to shop is hold out the thing that hits lot. Passing circle of small letter friend to shop is hold out the thing that hits lot..
Be aimed at this kind of phenomenon, chief ever expressed related Tecent, small letter is not encouraged all the time use individual small signal to have commercial sale action, inform against the more, individual small signal that involves sale fake, bilk and commercial tort to the user, after the course is checked, small letter can be sealed to violating compasses individual small signal to carry out ban partial function, freeze, permanent stop the punishment that waits for different grade.
University of Chinese politics and law spreads a standard Zhu Wei of research center vice director also expresses to the reporter, small letter such gregarious platform itself is not to trade platform. To gregarious platform character, the communication message with user bit righter place attributes private matters one wants to hide, deposit only in oneself shift is carried in, platform cannot be gotten, this makes superintendency branch very difficult be superintended effectively.
Wang Jinglu of judge of court of people of division of Beijing rising sun discloses, through the friend the circle shops the quote is difficult, hard hot water after caused dispute is faced with businessman main body to affirm difficult, carry out constantly. To this, the information section screen that in before Wang Jinglu suggests consumer shops in Xiang Wei business, asking to sell the home to offer Id photograph and small letter to pay management the page as far as possible, attestation center shows real name sells true identity of the home with affirming; In the clause after before paying, with proper motion selling the home the agreement makes work; Detail trades through literal agreement as far as possible when selling the home to communicate with small letter, and check scheme saves evidence.
Promote consumer net to buy an experience to be all the time on the road
Data:
In fact, not merely the gregarious platform such as small letter shops to appear easily consumptive dispute, whole network shopping market is the tall hair ground that consumer complains in last few years. According to statistic, countrywide electron business affairs traded 2018 the forehead is 31.63 trillion yuan, than going up year of growth 8.5% . The high speed development of electronic business affairs is arousing market economy vigor, bring advantage for consumer while, also cause dispute of a lot of consumption -- 2018, countrywide market superintendency department accepts a network to shop in all complain 1.682 million, grow compared to the same period be as high as 126.2% , agreement of contract of nonperformance of false advertisement, fake, off quality, operator refus become complained main problem.
Can see, the net buys the market to still a lot of pain spot remain to solve. Buy an experience to solve the these pain spot, network that promotes consumer, in recent years, platform of business of superintendency branch, cable is acting all the time.
In punish false advertisement respect, national market superintends total bureau advertisement to manage director Liu Min introduces, 2018, the market superintends total bureau to supervise and urge directive each district increases advertisement to superintend further hold strength of case of deal with according to law, investigate case of false illegal advertisement in all forty-one thousand three hundred, punish do not have amount 758 million yuan; Deploy develops Internet ad special punish acts, annual investigates case of illegal Internet advertisement in all 23102, grow 55% compared to the same period. The near future, national market superintends total bureau print and distribute " the announcement that the market superintends total bureau to work about beginning Internet advertisement punish deep " , put forward clearly to be affected with the society big, enclothe platform of business affairs of engine of wide portal website, search, electron, move especially the client is carried and the Internet agency such as new media account attachs most importance to a dot, wait for relation people health to violate advertisement safely phonily in the light of medical treatment, medicines and chemical reagents, health food, responsibility of main body of platform of squeezing ramming Internet, increase pair of illegal Internet advertising to punish further strength.
In blow fake respect, 2018, countrywide processing is fake product case 1.29 million. National market superintends print and distribute of total bureau the beginning of the year " fake program of work of key domain processing (2019-2021) " , put forward to develop rural market centrally safety of special processing, food is special processing and electric business platform are special processing and attestation domain are special processing, clear severity investigates a network to violate management act, aggrandizement trades to the network the superintendency of platform, network of exert oneself promotion trades superintendency ability, drive a network to superintend integrated processing energetically.
Meanwhile, for blow fake product, platform of business of a lot of cable also is in all the time make a lot of and active attempt. Contain of Li Xi of chief inspector of intellectual property protection introduces Alibaba, administer fake jointly to combine social all circles, alibaba research and development be dozen of false and unripe, ceaseless iteration 12 times only " make false black science and technology " , include more than 100 feature of on 100 million commodity, algorithmic models, small expression to identify, early-warning of unusual sale action know to produce cerebra of protective science and technology to already enclothed set up shop, commodity to release, each commerce such as sale activity, consumer and obligee evaluation link. 2018, alibaba to execute the law mechanism accumulative total is pushed send the experience false clew that exceeds 50 thousand yuan to remove punishment to nod 1634, assistance captures suspect of experience case crime 1953, vivosphere suffers the holiday that make carry out extruding.
From the point of the level after the net buys carry out, liu Jun sea points out, do not have trouble back at home to let consumer net buy, in recent years of our country carry out consumptive link operator head ask, compensate for prepaid system and net to buy 7 days to retreat money system to had gotten be fulfillinged very well without reason, especially the net buys 7 days to retreat goods and platform to compensated for prepaid system to safeguard consumer rights and interests well without reason.
Internet also does not pass greatly greatly again " the arm of the law " the mechanism is waited for perfect
Incident:
This year on January 1, " law of business affairs of electron of People's Republic of China " carry out formally, become a milepost on phylogeny of business affairs of our country electron. Operator of business affairs of electron of this law requirement ought to deal with the market to main body is registered and fulfill duty to pay taxes lawfully, made clear a series of responsibility of operator of platform of electronic business affairs and obligation, trade in order to protect commerce of electron of consumer rights and interests and individual information, safeguard safety.
As a such law carry out, are a lot of pain spot that the network shops OK be readily solved?
"The law from law of electronic business affairs in light of the explanation, except finance kind product and service and offer program of video of news news, sound, publish and outside the service provider of the content such as culture product, of all kinds the principal part that be tasted through the distributors of website sth resembling a net such as Internet or provides a service all law of applicable electron business affairs. That is to say, the gregarious platform such as small letter shops to also be brought into in the tie of law of electronic business affairs, this means Internet to also do not pass greatly greatly again ' the arm of the law ' , small letter again ' small ' also do not leak to pass law key point. " Liu Jun sea tells a reporter.
However, from the point of current practice, a lot of problems still remain to solve. "For instance, law of electronic business affairs makes clear operator of electronic business affairs to ought to deal with market main body to register lawfully. If the system that register can be fulfilled reach the designated position, the fake of small business, false sea the pertinent question such as naughty, custom duty, carry out hind also can be readily solved. But in practice, fulfilling small business main body to register truly is the job that finishs very hard. " citing of bright red lofty says.
Additional, look in Zhu Wei, the regulation of full text of law of electronic business affairs to platform responsibility, premise condition is platform belongs to platform of electronic business affairs. "So, buy in the net in, be equal whether completely like the responsibility of the gregarious platform such as small letter, direct seeding, small gain to also need to be made clear further at platform of electronic business affairs, superintendency department of special need market publishs opinion of a directiveness to come the responsibility of clear platform of rub one's palm along smooth out with the fingers. " Zhu Wei expresses, emphasizing main body of small business practitioner registering a system, build credit grade system, increase the respect such as condemnatory strength, perfect occupation standard to need to have comprehensive standard.
Liu Jun sea thinks, market of business affairs of electron of current our country returns existence to pay no attention to the phenomenon that the gender is out of order even. Can appear a variety of random elephants, besides a few illegal businessmen gainful besides, superintendency flaw of superintendency malfunction, existence and blind area and the law was not depended on, have a way not investigate, investigate and lax also be main reason. Should leave the net buys pain spot, eliminate electronic business affairs to break one's promise phenomenon, be superintended with respect to what must perfect market of electronic business affairs and execute the law system, form the market to superintend join forces. Platform wants self-conscious carry out to go " enterprise autonomy, abide by the law manage, honest credence, program rigorous, information is transparent, much win share, treat in all in coordination " basic concept, manage legally; The person that superintend wants aggrandizement innovation to superintend a method, the after the event in enhancing a responsibility is superintended, eliminate superintendency blind area and superintend the phenomenon that cover interest, promotion superintends public letter force, use the modern technology method such as computation of big data, cloud, raise superintendency essence to be spent definitely with sensitivity; Consumer wants right of rational consumption, bold thinking.
"Additional, v&v compliment the mechanism of credit rewards and punishment that sincere letter and chasten break his promise is superintendency effective grasper. Have kind of punish evil raise only, ability aggrandizement superintends public letter force, electronic business affairs is superintended should reflect adequately ' 3 litres 3 fall ' law thinking. It is promotion breaks his promise of main body break one's promise cost, reduce considerably break one's promise accrual, clear its to become negative number even, ensure break one's promise cost prep above breaks his promise accrual; The accrual of 2 be as good as one's word that are main body of promotion be as good as one's word, reduce cost of be as good as one's word, keep cost of be as good as one's word of letter accrual prep above truly; The 3 dimension power profit that are main body of promotion fall victim, reduce dimension authority cost, ensure thought of prep above of dimension power profit fors the time being cost. " Liu Jun sea emphasizes.
National market superintends Zhang Mao of total bureau director to express, want to raise illegal cost substantially, the person that make make holiday of false carry out loses a family fortune, make public the person that exposure makes a holiday, make its are under sunshine nowhere hides. Build combination to make false job mechanism, increase strength of sampling observation of key commodity quality, especially network commodity trades the standard of the market is superintended, strengthen domain of food medicines and chemical reagents to superintend, make consumer little a concern, much portion is at ease.
