Recently, nanchang city BMW, Bao Ze, run quickly, the 4S inn such as Ao Di has consumer to counterpoise in dimension from time to time, ask its are returned " finance serves cost " wait for charge. So, should this charge close after all? Can consumer is like again wish to obtain refund? The reporter undertook investigating.
Nanchang car advocate complain finance of collection of Nanchang Bao Ze to serve cost in succession
On April 19, besides the gentleman is complained to the reporter say, oneself and elder brother sell service limited company in car of Nanchang Bao Ze (abbreviation Nanchang Bao Ze) bought two BMW car, x1 of a BMW, another BMW 5 departments.
Besides the gentleman says: "Each car by collection more than yuan 10 thousand mortgage poundage, on card fee and GPS installation charge, mortgaging formalities among them is to hand in be dealt with by BMW finance and collection. Sale adviser says to be sure to must be bought inside inn, and should buy full 3 years, the word that does not buy cannot shift a car. The word that does not buy cannot shift a car..
Run quickly after incident ferments, besides flavor is not very in gentleman heart. In the meantime, besides gentleman report, 5 departments put his BMW in problem of a lot of quality: Since shifting a car 2016, rain is blown implement repaired 10 for many times, changed electric machinery; Act repaired Che Zaibing 20 for many times, changed 7-8 second, still be the phenomenon of meeting occurrence Shan Bing; And the taste that there is to become moldy all the time in the car, did not drop off up to now.
Not come singly but in pairs, on April 20, mr Dai of Nanchang is complained to the reporter say, oneself also by collection of Nanchang Bao Ze 20 thousand Yu Yuan's finance serves cost, and the credential that brushs card only, do not have corresponding bill.
"In the process that buy a car, the salesperson of inn of Bao Ze 4S tells Nanchang me, if insurance is bought in inn, car price has privilege; If do not buy insurance here, cannot mortgage loan. In the salesperson persuade below, I bought 3 years of insurance. I bought 3 years of insurance..
Charge is temporary cannot the announcement that go back should allot with BMW headquarters is accurate
Current, besides gentleman and service of banking of go back of Bao Ze of Nanchang of Mr Dai requirement are expended (mortgage a service to expend) wait for each charge, but the charge of collection of response of the other side is returned temporarily cannot go back, the announcement that everything should allot with BMW headquarters is accurate.
Besides the gentleman tells a reporter, oneself also reflected a condition to hot line of BMW customer service, customer service personnel expresses, BMW Motor Corporation never collection any the charge such as financial service fee and loan poundage.
Financial service fee whether return? Not whether is the behavior of invoice suspected of tax evasion imposition? On April 19, anxiety exceeds controller of hall of inn of 4S of Bao Ze of reporter connection Nanchang, he expresses: "Oneself have no right to accept interview, but can give news the spokesman problem feedback, when arriving, reporter of can direct connection provides feedback information. When arriving, reporter of can direct connection provides feedback information..
On April 21, the Liu Taijin's lawyer of office of attorney of the chapter that occupy comfort introduces, ought to be opened and did not open bill, according to " bill government measure " thirtieth 5: Violate the regulation of this method, those who have one of following state, instruct by the tax authority correct, can be in 10 thousand yuan of the following amerce; Have illegal income give confiscate.
Up to 21 days 18 when, the reporter fails to receive the government of Nanchang Bao Ze to reply.
Before inn of Bao Ze 4S adjusted sale plan total prices to compare cheap more than yuan 20 thousand
The reporter understands, at present the BMW of Nanchang city, run quickly, the 4S inn such as Ao Di, consumer asks to return finance to serve cost in collective.
On April 19, the reporter learns from afore-mentioned 4S inn respects, the salesperson said to get many advisory telephone calls these days really, but because this share charge is,pay below the client's witting circumstance, because this still won't be returned temporarily, need waits to go up further announcement.
On April 20, the reporter will to inn of 4S of Nanchang Bao Ze seek advice from discovery, this inn already cancelled to mortgage poundage, GPS to locate cost of system of guard against theft, guaranty registers a series of charge such as cost.
It is with BMW X1 exemple, manufacturer guidance price two hundred and ninety-six thousand eight hundred yuan, the price after privilege 251 thousand, "Consumer needs to pay more than yuan 50 thousand only head pay, add purchase duty 24 thousand yuan, insurance premium 11 thousand yuan, the card expends 200 yuan on, can drive the car. If insurance is bought in inn, still can return a dot from inside car price directly 5000 yuan. Still can return a dot from inside car price directly 5000 yuan..
"Before, inn of a lot of 4S collection poundage, suffer run quickly incident influence, inn of 4S of our Bao Ze adjusted sale plan, there is not any binding now. Be equivalent to naked car actually. " the salesperson calculated brushstroke Zhang to the reporter, "Before be being compared, naked car price is high, total prices is low. Naked car price is 5000 yuan higher, total prices is cheap more than yuan 20 thousand. Outside eliminate accrual, this car be born wants before 310 thousand, need only now 280 thousand much. As car the sale is entered gradually off-season, privilege still can be striven for to manufacturer if be being bought now 3000 yuan, favourable strength mostly. Favourable strength mostly..
The salesperson says Nanchang 4S inn is in deficit condition basically
On April 21, reporter from net of Chinese judge copy clerk the judgment of case of a few disputes looks as a result, finance serves cost and did not reimburse customer, refund difficulty is opposite bigger.
In the light of whether collection finance serves cost, business of couplet of business of countrywide steam lathe work says, according to relevant provision, the loan after car dealer acting client conducts car business, safe, information in registering seeks advice wait for associated service, and fee of the card on collection, mortgage service fee to wait, it is action of appropriate business already battalion. Nevertheless, car dealer should make public transparent, scale in collection service take time standard of reasonable, flow, lawfully pay taxes.
A legal group public figure of Nanchang city tells a reporter, agency cannot collection finance serves cost, but if use other name, law prohibits without what make clear, because this superintends a branch related this need,publish detailed legal article.
"Usually, the privilege that loan can enjoy than entire section is a few morer. " the adviser of a sale of this cropland 4S inn tells wide steam the reporter, "Actually, collection banking service expends it may not be a bad idea, era collects fees it may not be a bad idea, regard 4S inn as the origin of profit, it is in allowance already the car price of deficit, redeem cost thereby or realize gain. Redeem cost thereby or realize gain..
Jiangxi heart the salesperson tells abstruse 4S inn the reporter, if the client uses the financial firm loan of the manufacturer to buy a car, the price that 4S inn raises a car will be relatively a few more favourable, also let benefit can morely give a client so.
According to afore-mentioned wide steam this cropland 4S inn sells adviser to divulge, current, the 4S inn of Nanchang basically is in deficit condition, the profit of 4S inn already from truckload after the sale turns to carry out, maintain, the market after the carry out such as maintenance, give out favourable word also is to increase client stickiness, after letting them make work, maintain etc come here to do.
Inn of many Nanchang 4S the salesperson thinks, in the long run, even if is to abolish this one fee, but still can fill from other side come back. This is the problem that development of whole automobile industry exists probably, sell naked car to only small profit enjoys advantage even, as each cost taller and taller, collection service charge also is inevitable.
■ Chinese Jiangxi net / client of Jiangxi top news carries Zuo of reporter Zheng Zhou, Huang Sai farming / civil
