This year March, car advocate the store of 4S of abstruse city Ao Di that small Li Zaixi brings way of course of study of city bright and beautiful bought car of A4L of an Ao Di, can become after handing in cost to shift a car, he discovered a few problems.
Xiaoli says, sale adviser recommends loan to buy a car to him at that time, he paid more than 70000 cash head pay, shifted the car can discover when he sees a bill, 4S inn not only collection his finance serves cost, still have a few cost that bind a sale.
Sale adviser tells small Li Shui this is service fee at that time, firm of the banking when loan closes. Xiaoli also does not have reaction to come over at that time, but Xiaoli of after the event calls to financial firm when the inquiry, financial firm shows those who close to this money is not them.
Meanwhile, small Li Qian hit the consumptive running water at that time to undertake seeking testimony again toward the bank, and the gathering unit that this so called service expends still is Shaanxi sale of Ao Cheng car serves limited company.
Xiaoli tells a reporter, a Fu Zhi hind is brushed in him at that time, sale adviser just takes him to the gathering stage of abstruse city Ao Di, let him brush card to hand in this next so called " the service is expended " , and do not have open any bill to him.
Subsequently, reporter and small Li Lai buy the 4S inn of the car to understand a situation at that time to him, xiaoli found that salesperson that serves to him at that time.
The salesperson says store of 4S of Ao Di of Shaanxi Ao Cheng, what Xiaoli assumes at that time is not financial service fee, be before buy accrual, financial firm closes. But when taking the recording that testimony seeks to financial firm before oneself when Xiaoli, the salesperson denied this kind of statement.
this moment, another woman's bicycle advocate because before the pen collects fees, this comes,denounce a view as much. Car advocate people think: Since paid this pen cash,serve as consumer, should have right of know the inside story, the enterprise should open formal bill more, according to this woman's bicycle advocate view, what write on the bill that 4S store opens to her is: Service fee, advisory service is expended, and car advocate think, offerring what finance serves is financial firm and be not 4S inn.
To two cars advocate the question that raises, 4S inn respect fails to give out to explain reasonably from beginning to end. The reporter discovers in interview, collect fees to this, does 4S inn provide a service after all? Specific what content to serve? Does the service collect fees again He Biao allows? The be closely bound up of rights and interests of these a few problems and consumer.
Law expert anxious peace: "Did not provide a service and collection service expends this is inequity trades, it is contract law not just the problem between two people, also disobeyed consumer rights and interests to protect a law. Also disobeyed consumer rights and interests to protect a law..
Current, two cars advocate also had superintended a branch to have report to the market of area under administration with respect to this matter.
