New York Times / NATALIE KITROEFF, DAVID GELLES
Card collect comes to Charles of accept city north to pause south -- 2009, boeing company (Boeing) pauses in Charles the new plant around when break earth, the most advanced production center is here, will make the most advanced aircraft on a world. But be in next in 10 years, this plant that produces 787 dreams plane gets all the time charge for the making of sth. is coarse the worry with superintendency not do one's best, endanger aviation security.
" new York Times " consulted document of the in-house email of hundreds page, company and confederative record, be currently held the post ofto ten and predecessor employee undertook interviewing, announce the culture that gives to often put rate on quality. Face long-term production to delay, boeing urges faculty high speed to produce dreamy plane, ignore the question that employee raises sometimes.
Of mad to this kind speed complain, after with the outside the plane of Boeing 737 Max in another model produces fatal crashing accident two cases more extensive to the company anxious photograph echo. The problem that Boeing faces now includes, to roll out Max type, catch up with competitor airbus (Airbus) , whether to bring about a company to ignore the safe risk on the design, defend stall system in what effect had in two crashing accidents for instance.
Boreal Charles pauses the safe flaw of the factory had caused airline and the close attention of superintendency orgnaization. After manufacturing accident brings about plane damage, consign to defer, qatar aviation (Qatar Airways) accepts the plane that comes from this factory no longer. Workers already referred the impeach of above and safety 10 cases to complain to confederative superintendency orgnaization, described such as to make stay in blemish, plane have a fragment, and persuade employee to be not informed against violate the problem such as compasses behavior. Still some of person sues Boeing, because point out the retaliation that produce medium problem and suffers Boeing,weigh them.
Boreal Charles pauses one of two factories that the factory is production dream plane, the technician Joseph Kelaidu of this factory (Joseph Clayton) says, he often discovers dangerous fragment around the circuitry of cockpit lower part.
"I say with the wife, I do not plan to take it to fly forever, " he says. "This is pure it is the consideration that stems from safety. "This is pure it is the consideration that stems from safety..
In a safe and consummate industry, involve two kinds of crucial to Boeing type -- the brunt type 737 Max of Boeing, and the bright phearl on another imperial crown 787 dreams plane -- collective and anxious, raised potential systematization question. The person that superintend and Moses are examining the first item of Boeing in more thorough ground, and it is more important whether profit compares safety sometimes. Regard the United States as one of the biggest exporter, the leader layer of Boeing discovers he is in a kind of new condition now, the behavior that must be oneself and motive are apologetic.
"Luo Laina group gets stuck to bringing up the quality of top level on our history south Boeing, " Boeing business is in charge of Kevin · with plane branch Maikalisite (Kevin McAllister) says in a statement. "My group for us is proud to assuring of quality to feel extremely, I support them everyday the work that daily place does. I support them everyday the work that daily place does..
All factories should answer the question of production mistake, and make clear without evidence south the problem that blocks Luo Laina city already caused any great and safe accidents. Although be after batteries on fire, dreamy plane ever brief grounding of aircraft, but this type never has produced crash event. Airline is confident to dreamy plane also.
Worked nearly 30 years in Boeing, already retired 2017 before quality manager John Baneite (John Barnett) ever had discovered on a few planes suspension is strung together in the lame of upper part of circuitry of flight control system. He says, if these sharp metal fragments -- they are to be in what twist fastener the generation when entering nut -- penetrable electrical wiring, that will be " disastrous " .
Baneite ever had referred an impeach book to superintendency orgnaization, say he ever urged boss to cut these metals an eliminate for many times. But they refused, still turn him to another branch of the factory.
Management board of American confederative aviation (Federal Aviation Administration, abbreviation FAA) spokesman forest favour · Lun Sifu heart (Lynn Lunsford) says, FAA ever had checked a few Boeing to maintain the aircraft that does not have this kind of fragment, but discovered same metallic fragment. He says, under certain circumstance, this problem may bring about electrical wiring short circuit and cause fire.
John Baneite of manager of the quality before Boeing expresses, the boss rejected him to try to solve the effort that produces a problem again and again. He has put forward to inform against complain. SWIKAR PATEL FOR THE NEW YORK TIMES
Occupy personages of two know the inside story to divulge, concerned official thinks, had appeared 2012 the thing that the plane in operation may be planted to cut an attaint by this.
"The likelihood lets gear chain "
The 2nd Boeing is less than a month after crash of 737 Max plane, the employee that Boeing ever paused boreal Charles is called together rise, opened urgent meeting. The company encountered a problem: The client discovered various things on new aircraft.
A senior manager appeals workers check a plane carefully. He mentioned crashing incident. Ask according to two not the present employee of sign one's name expresses, this director says, "The company is experiencing a paragraph of very difficult period at present. "The company is experiencing a paragraph of very difficult period at present..
Alleged eyewinker fragment, it is aviation manufacturing industry the problem of a widespread presence. The worker should clean the interior of the plane at any time in working process, use a vacuum cleaner normally, such they won't cut piece, tool, component or other goods bequeath are inside the plane.
But the fragment is remained south a of factory of Ka Luolai accept long-term issues. 787 projects controller Bulade Zabake (the worker that Brad Zaback) reminds north in an email this month Charles pauses, the carry-over inside the plane " if do not try to control, may bring serious safe consequence " .
The controller of 787 projects warns a staff member suddenly in boreal Charles this month, if do not try to check, the object of the bequeath inside the plane " may cause serious safe consequence " . TRAVIS DOVE/BLOOMBERG
This problem had let the other plant of Boeing pay price. This year in March, because spanner, bolt and rubbish discovered in new aircraft interior, air force stopped KC-46 to cheer the consign of machine. This kind of plane by Washington city Aifuleite's factory is produced.
"Frankly speaking, this is not acceptability, " Weir Luo of minister of air force assistant Po (Will Roper) is right this year in March a subcommittee says congressional. "Our aircraft parking area and maintenance field Dou Yichen are not caught. Our garage spotless, because the fragment means safe problem. Because the fragment means safe problem..
Boeing says, the company is trying hard to solve this problem together with air force respect, already resumed the delivery of the plane this month.
Pause in boreal Charles factory, currently hold the post ofthe unsuccessful action that described field and one fragment to undertake with predecessor employee.
"I had discovered the thing such as the tube that fills fluid sealant, nut in building a course, " the technician Liji Meisite that ever checked a plane before consign (Rich Mester) says. Meisite already got the air, an acting application that dismisses a problem with respect to him already referred committee of national labor-capital relations (National Labor Relations Board) . "They already should have checked these stuffs originally, but we still saw these things. But we still saw these things..
The horizontal stabilizer inside tail has found the staff member near gear a ladder and a string of lamp. "These things may let gear chain, " Meisite says.
The worker that is not labour union is mothball
The 787 dreams plane that rolled out 2007 ever was the Boeing is the most important model in new generation plane. Plane of this wide system used carbon fiber light-duty airframe and advanced technique, got hope to save the welcome of the airline of fuel.
Airline ordered the aircraft of hundreds this model, the price is as high as every to wear above of 200 million dollar. Below the drive of high demand, boeing built a new plant.
I had discovered the thing such as the tube that fills fluid sealant, nut in building a course, " the technician Liji Meisite that ever checked a plane before consign says, he described to scatter with these the failure of wisp fights. SWIKAR PATEL FOR THE NEW YORK TIMES
Boreal Charles is in suddenly a lot of sides are very good. Shop steward scale of Kaluolaina is completely beautiful lowest south, offerred the able-bodied person with potential lower cost for Boeing.
The city returned Kaluolaina to offer the taxation privilege of nearly 1 billion dollar to Boeing south, include to use the 33 million dollar of worker of Yu Peixun place among them. Boeing acceptance creates 3800 works station.
Although Boeing company already was in Xi Yatu area to foster professional of a few acting aerospace, but south block Luo Laina city to do not have similar labour force. So, administrator must enrol a person from the technical school of Sa of Oklahoma tower Er and Atlanta.
Say according to the two employee before the name, boeing still urges controller not to belong to the worker of labour union from Boeing factory hirehire labor of Aifuleite, aifuleite's factory also builds dreamy plane.
"They do not want to let us take labour union employee to be not labour union area, " before quality manager wears Wei Jitesen (David Kitson) says, he ever headed a group that is in charge of ensuring plane safety flies.
"We encountered difficulty in this respect, " already said at emeritus 2015 Jitesen. "Place does not have qualified mothball labor. " another before · of manager Michael Er Situoli (the view that Michael Storey) confirmed Jitesen.
Because make the delay of problem and supplier, the production of 787 already compared Boeing to planned to lag behind several years formerly. The labor shortage problem that boreal Charles pauses lets a circumstance become more flooey.
Boeing company very the worker that is a hard job to the factory that boreal Charles pauses to find qualification. This company fostered professional of a few acting aerospace in Xi Yatu area, and the labour force team that here can not place on a par to it. RANDALL HILL/REUTERS
By 2011, the initial excitement when first dreamy plane investment is used is brief. Just passed more than one year bit, japanese aviation (the problem that a plane of Japan Airlines) produced batteries on fire, cause the airlines grounding of aircraft of whole model.
Boeing is forced to undertake compensatory to airline, this damaged its profit. Meanwhile, produce aggravate of incur loss through delay, empty guest rolled out competitive type A350 after close also therewith.
Pause in boreal Charles, time is pressing produced consequence. Jenny of the manager before occupying Fu Yagebusen (Jennifer Jacobsen) and wheat of the · that wear dimension overcome Laofulin (David McClaughlin) is in what referred to FAA 2014 to complain, hundreds tool begins to disappear. Yagebusen says in complaining a book, "Had found in each place of airframe " a few tools.
These two directors still say, they are masked to produce the problem that is delayed by the requirement. Those who occupy this two people complain a book, manager people let a worker do not install equipment according to order, so that let a plane " the partner of purchaser of the wave pitch canal in Chicago, plane and Boeing people look, work to undertaking as scheduled, and actually the production of the plane lags behind at calendar far " .
FAA undertook investigating to these complaining, compasses act is violated without discovery when this plant inspecting at the beginning of 2014. But this orgnaization expresses, ever had discovered previously " tool misgovern " and " occurrence eyewinker fragment " wait for a problem.
These two managers are in the company left after be being accused to do not have accurate ground to approve a newspaper to be not the worker working hours that is in charge of by them to express. They say to he violates compasses practice because of informing against and suffer retaliation. They pass · of lawyer collect cloth to overcome Wei Ci especially (Rob Turkewitz) expresses, reject to give to this article buy is judged.
· of Boeing spokesman Gordon Yaohandeluo (Gordon Johndroe) says, "We put safety and quality on speed, but in the course that producing one of the safest nowadays planes, these 3 targets can come true. These 3 targets can come true..
The plane ever also was damaged in production process. One is American aviation (the cabin of the dreamy plane that American Airlines) makes has sufferred pluvial assault, the worker must change in the time of a week seat, ceiling, carpet and electronic equipment.
Defective spare parts disappeared
Say with predecessor worker according to currently holding the post of, to the job is finished before date of expiration, manager people sometimes desalt or negligence problem.
The Baneite that ever held the post of quality manager (byname " fenny " , this is to him the germ in Louisiana city greets) say, he was informed 2016, a senior manager ever took out valve of hydraulic pressure of a pitted from inside waste case. He says, hydraulic pressure canal is the one part of the central system that controls plane movement, that pipe installation was in on plane of a dream.
Baneite says, that senior manager says to him, "Do not worry about this. " company document shows, baneite undertook complaining to manpower resource branch.
He returns layer of Ceng Xiang management to report, defective component was missing, this increased them to install the possibility of aboard. He says, boss let him complete the paperwork of missing spare parts, but the whereaboutldirection that did not let him clear up a spare parts.
The investigation of FAA discovers, boeing lost the part of a few attaint. Boeing says, as precautionary measures, already reported this problem to airline. The company says, already undertook investigating to the hydraulic pressure canal of existence blemish, fail to confirm Baneite's view.
"Safe problem gets investigating immediately, as long as it is the place that be necessary can make a change, " Boeing spokesman Yaohandeluo says.
But a few employee before the name say, high-level administrator ever made in-house quality inspector stop to record blemish problem.
The Cynthia Jiqinsi that ever held the position of quality manager (Cynthia Kitchens) says, after she pointed out a problem, for instance circuit is bound on a large number of metals are cut piece, defective metal component was in by installation on the plane, her boss is evaluated in outstanding achievement in punish her, still rebuke before face severity of the worker she.
"That is minatory, " she says. "Every time when I begin to discover a thing, can be annoyed. Can be annoyed..
Jiqinsi left Boeing 2016, sued Boeing because of the age and sexual discrimination. The court did not hear her law case.
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