Shanghai citizen calls young lady report, she bought dress of red of chamois of a copy in inn of ZARA times square. The lubricious prison that did not think of this dress spends special difference, wear for the first time give underwear, coat and pack painted red. For this, sing compensation of respect of ZARA of young lady requirement, but the other side just returns money to her, countervail wanting compensate cleans cost, must sign to avoid duty agreement, still firm say him dress does not have quality problem, this lets sing the young lady feels very inequitable.
Sing the young lady says, this year on Feburary 16, she is in sea of the Huaihe River road inn of 111 ZARA times square, bought clothes of a few ZARA. Before long, sing young lady dress the dress goes to red of among them chamois of a copy Xi'an is away on official business, can wear ability a long time, the dress appears the circumstance of serious fade, coat of the underwear that the dress touchs, Sai Kaiji and MK thin shoulder are wrapped, was caught gules.
Complain a person to sing young lady: "The weather March perspires impossibly at all, and there also am colleague and me to be together when wearing, we are common shop, when solicit comments often is worn, caught the dress. " then, sing the young lady just is mirrorred to inn, the other side dealt with the matters concerned that return money for her on the spot. The dress that the young lady will paint red again, bag is sung to undertake cleaning later, but already cannot be cleaned clean. For this, sing respect of ZARA of young lady requirement to compensate for its clothings and the charge that thin shoulder includes, but the other side does not have a response from beginning to end.
Complain a person to sing young lady: "They also see this picture, after was not being washed completely clean, begin possum manner, do not have sound, I feel they are protracted all the time, the likelihood pulled me to be not found out. " this year 315, sing young lady to disappear assist undertook complaining, but ZARA respect response says, their dress lubricious prison is spent without the problem. Should sing the young lady puts forward, in store of flagship of day cat ZARA, a lot of consumer are complained, this dress is put when fade problem, ZARA respect expresses, they can compensate for the dress, knapsack clean cost, but sing the young lady must sign an agreement, abandon the compensatory demand of other.
Personnel of ZARA brand customer service: "When this charge gives you directly, we can unite those who sign an agreement here, after signing, sequel does not have method to undertake be complaininged further again. " the Sa that sees news Knews reporter belong to helps business (Shanghai) limited company understands a situation, express downstage, personnel of all media public relations are absent. After the event, one claims the staff member hair that is company of ZARA precatory public relations will communicate case, emphasize this dress quality detecting the report is qualified, different idea sings the compensation that the young lady raises to ask.
To this, legal group public figure points out, ZARA respect ought to bear the loss cost of the dress, knapsack not only, and the traffic that accountability compensation generates accordingly or charge of delay one's work.
