According to malic regulation, inside 90 days after buy, if certain App Store and ITunes Store project cannot be pressed,cannot use, the user can be recorded through buying the history apply for refund to buying an item.
This apple is the comparison that do human nature is changed, after all the thing should use ability to know to be accorded with anticipate, this buys support 7 days not to have reason exchange a purchase as the net same.
Want to apply for refund, you can visit an apple " report problem " perhaps operate according to the following measure.
1. is examined buy historical record
Should open buy historical record, can carry in computer open on the browser examine buy the history to record a page.
You are OK also examine in IPhone, IPad, IPod Touch buy historical record: Open " setting " > " [your full name] " > " ITunes Store and App Store " , click you next Apple ID chooses to play a window in " examine Apple ID " option, IPhone may ask use Apple ID logins later.
After disembarkation, be in " account is installed " the page can be found " buy a record " .
2. searchs order in buying the history to record and report problem
Click enter " buy a record " , the project that finds need refund in list is clicked " Zhang odd amount " enter page of order detailed information, after clicking the item that needs refund again, can find " report problem " pushbutton.
Click " report problem " pushbutton, browser window immediately can be opened and jump turn " report problem " page, choose refund account and choose after demonstrative circumstance " refer " can.
Little hint
If 1. did not see " report problem " option, state relevant project does not accord with refund to file a requirement.
2. the project to needing refund, when be being described should as far as possible detailed, for example what defect did not achieve a description, whether be to be bought of one's own accord (Zhang date by pilfer) , whether to guide consumption to wait for software ill will. If cannot carry above means refund, can contact malic customer service to solve.
