Ha Fo H4 bought a year, carry out hind is not handled, how does dimension authority do without the door?
The car was bought April 20, 2017, to this year as it happens a year, went doing April 25, 2018 maintain check incidentally get off, the car controls two headlight to have trouble, when left headlight shines when not bright right side, do not shine, master examination says the headlight that is left has trouble at that time, want to change left headlight, the headlight of right does not have a problem completely, it is OK that a headlight was ordered to tell me to arrive after carry out will change, I went again April 29 after carry out, I telling two lamps after carry out is bad requirement I change both sides headlight, telling me is factitious attaint does not guarantee, the place of attaint is the design on cover, one left one right both sides exactly like, the master tells me is to bump bring about, how I hit this hole come out, more what is more,the rather that both sides exactly like, should bump into light of such my both sides to mar affirmation particularly serious, light of my both sides is in good condition nondestructive, and right lamp is good still, let me how can be accepted, I am complained at making the telephone call after the Great Wall makes work April 29, did not handle all the time to yesterday, the incoming telegram still says what cause to bump to this is a person this afternoon, too unjustifiable cannot accept.
One, dimension authority difficulty
Whether is the car after the new car that produces dimension authority issue perhaps accepts maintenance put in quality problem? If be put in quality problem, be flaw or the drawback that do not have performance characteristics? These two problems are the lawyer in real work directive, participate in two crucial issues that handle car dispute to need to make clear lawfully, and just of these two problems also is to be in information, economy, technology the crucial question that the consumer of weak power position proves hard, because consumer both neither has relevant professional knowledge, also bear high appraisal cost hard. (Specific dimension authority cost will undertake an analysis after article case part)
Although disappear protected a law to set the quote responsibility convert of this kind of dispute from in principle, but the detail sex measure that how to implement this one principle. But how does legal clause implement practice from paper face in, better maintenance the rights and interests of consumer, need to gain ground to consumer written the value that repairs a record, raise the dimension authority consciousness of consumer, evidence consciousness.
2, legal retrieval
New revise " rights and interests of consumer of People's Republic of China protects a law " (abbreviation disappear maintains a standard) begin formally to carry out from March 15, 2014, among them the 23rd modification increased the 3rd, namely " the motor vehicle that operator provides, computer, television, freezer, air conditioning implement, the durable goods such as washing machine perhaps is decorated decorate wait for a service, the flaw discovers inside 6 months since the day that consumer accepts commodity to perhaps serve oneself, produce controversy, assume the quote responsibility of concerned flaw by operator. " how to implement this one provision specific issue in processing, the kind of dimension authority issue that needs a basis to differ, combine different legal provision, fall its to real point.
In domain of quality dimension right, the author discovers through legal retrieval basically is to involve disappear to protect law, " standard of quality of product of People's Republic of China " (standard of abbreviation product quality) two law and " product of family expenses car is repaired, change, the responsibility that return money sets " . From the point of relevant legal provision, to quality dimension office of the legal consequence of authority issue, director has corresponding regulation, for instance disappear protected law and product quality standard to stipulate industrial and commercial management department regards a director as branch or one of director branches, and disappear maintains a standard with product quality standard 40 stipulated operator changes 24, the responsibility that returns money and obligation.
So, how to acknowledge legal fact in consuming dispute, just be provision of applicable and relevant law the premise that produces relevant law consequence and basis. Counterpoise through popularizing dimension of mass of vehicle to consumer the crucial law fact in dispute, stimulative consumer lawfully dimension authority, evidential dimension authority, rational thought fors the time being, also be superintendency department of car times market should act.
