Refund agreement
Mr Wang buys car head to pay the autograph buys sheet
Mr Wang in installment scheme of reimbursement clew check
News of placard of lustre · of masses net He on May 6 dispatch (Shen Jialiang of Guo Qian of reporter of learn on job) recently, mr Wang that lives in county of Cao of He lustre city believes two handcart platform to buy in installment through actor secondhand car, car existence fault discovers when carrying a car to have car check, put forward to want refund to platform, when n stage the sale just agrees with refund, dealt with relevant formalities for Mr Wang, but time past half month, the car did not mention a hand, head pay to still did not remand, and borrow money even on time reimbursement.
The car was not mentioned, head pay already paid, the car is borrowed still need to continue to return
Mr Wang says, on April 8, he believed part of sale of county of Cao of two handcart platform to buy in actor secondhand Ford Fu Rui this car, car total prices 53000 yuan, that day head pay 15900 yuan. On April 15, in actor letter part of He lustre sale is carried when the car has car check, he sends what problem of existing few points and actor letter offer to detect the report nots agree with.
" He lustre shifts a car that day, I am when car of check of orgnaization of chain of service of a car, discover batholith of car existence car has bigger cave, engine cabin and change abnormal knocking, car to back door the problem falls off by the side of casing, and these problems detect in what buy a car did not mention at all in the report. " Mr Wang tells a reporter.
On April 20, actor believed two handcart platform to agree with what Mr Wang puts forward to retreat car refund to ask, signed refund agreement with Mr Wang. Mr Wang expresses, although order is cancelled, head pay did not return however, the car is borrowed also be in deduct cost normally, was about to returned brushstroke to borrow money May 8, from sign an agreement to arrive today, actor believes Cao county to sell square, actor to believe He lustre total controller, actor to believe customer service to did not make clear answer refund time all the time.
Cao county platform sells honest response: Coordinating platform headquarters processing actively at present
Subsequently, connection of masses network reporter believes county of two handcart Cao to sell to actor square. "Current, we are coordinating headquarters to undertake handling in actively, platform headquarters appeared in the newspaper according to flow instantly after the request removing a car that receives Mr Wang at that time. I call to be urged again everyday, the hope can make the best of time to solve. " sale of Cao county platform just says, in usually this is planted problem we are solve inside 15 weekday, but be aimed at different incident sometimes, also put in a case that solves a problem or so months.
He lustre platform sells square controller: Already left his post, having sex
Masses network reporter contacts actor to believe two handcart to make the same score a He lustre controller then poplar manager. "This thing, you need to look for Cao county to sell there, we cannot are opposite with you directly receive. And I had left my post now, handing over the job of at hand, you can dial particular case phone of actor letter customer service undertakes advisory, do put on record. " poplar the manager tells a reporter.
Actor believes two handcart customer service to respond to: Refund time is informed with the staff member below the line to allow
Reporter of last people network is called (10106088) actor believes two handcart customer service, actor believes two handcart customer service to express, appear this kind of circumstance, specific refund time is informed with the staff member below the line to allow.
At this point, masses network reporter interviewed Niu Jianfeng of secretary-general of society of consumer of He lustre city, he expresses, at present two handcart platform buys a car, the means that encounters similar problem to be sued through judicatory only undertakes thought fors the time being, but litigant period is longer. Consumer society reminds everybody here: When buying a car through two handcart platform, must careful, besides wanting to sign standard agreement, still need to search the professional personage that knows a car quite to choose car, check vehicle together, what is actually happening of reasonable judgement car.