This person that the word does a sale to make a plan says pain spot at most, discover the client's pain spot, it is the principal target that we become building materials, so the pain spot that discovered a client, how should be we changed?
Circulate on the net the story of cafeteria of a famous chain, still a lot of people had experienced. When we go having a meal, choose course, the clerk put a sandglass on our table, and said a: ? Your food has nodded postscript Ren? , we can follow your serving as soon as possible, the dish that meets you before the sand of this sandglass leaks comes up on regular meeting, if cannot on time serving, we are hit with respect to all consumption that give you fold.
This is very fresh and interesting, while we are convinced for the acceptance of cafeteria, also meet static next hearts will await patiently. Expect they will be punctual already serving, the serving when if forbid,also thinking at the same time, enjoy dozen of privilege that lose. Then, the time that await does not feel drab.
Why to meet such?
The first, consumptive recreation is changed.The serving such as dining-room is a very irritated thing continuously, this looks after choosing course on the side the cate of the desk, see hungrier more, wait over, wait, have the feeling of bit of one day seems like a year, this also is the pain spot that regards a client as repast. But put a sandglass before, our feeling changed immediately, as if enjoying this to await a process, won't feel wait very for a long time, had the feeling that recreation changes.
So for businessman of our building materials, after ordering when the client, arrive before installation, also one awaits endlessly period, to the client, also be a pain spot, probably we can be done here a few intervene, be like punctual deliver goods, not on time is deliver goods hit fold? Shift to an earlier date deliver goods installation? Etc, can consider.
If exceed time to have a discount without serving, I am hope serving below normal circumstance can quickly, quickly, again quickly. But in this moment, we discover we had the caution that nods hidden to think of, serving also has held out a bit slower if go up to have a discount slow, can be economical. Original serving is so slow the pain spot that is a client, but had this kind this pain spot slow the desert that became customer.
Presumable person can ask, if exceeded time really, want a rebate only, is that deficient big? I feel also won't, dining-room can pass the time of this sandglass to promote working flow instead, have in-house assessment, that is to say the guest's experience can undertake assessing to employee, final it is to won't have losing.
Carry the case of this sandglass serving, in thinking we serve the client's process, what respect can change consumptive psychology of the client, turn the pain spot in consuming a process desert. So as dry as a chip sale process, become fun is boundless, client happy amid, the businessman guides buy also confidence is full, work efficiency and flow also can become more smooth.
Draw inferences about other cases from one instance, comprehend by analogy, the case with other excellent industry also can draw lessons from study, will help us live in the sale of building materials industry.
