Implement law of electronic business affairs to carry out, recently, total bureau of national market supervisory government is opposite " method of network buying operation " on castigatory foundation, drafted " the network trades supervisory government measure (ask for an opinion to stalk of grain) " (next weighing " ask for an opinion to stalk of grain " ) .
From " ask for an opinion to stalk of grain " be pleasant to the eye, the person that the opinion puts forward a network to make run of The Book of Changes ought to announce commodity in time to perhaps serve message, guarantee authority of consumer know the inside story and option.
Must not trade with fiction, fictional user evaluation, delete an user the commercial conduct propaganda that the means such as unfavorable opinion undertakes false fetching perhaps misunderstanding, consumer of deceit, misdirect.
Difference is judged, to outside sell a businessman for, it is two words that plunge into a heart all the more really. Nowadays, value an opinion, become the consensus of person of a lot of meal.
Face the difference that lets poll ache to judge, our meal since people cannot be deleted, that is about to give counsel on the reply!
Difference of these a few kinds of replies judges pattern plate to be able to let a client obtain good opinion under.
1 taste shoulds not
1. Is am sorry the taste that fails to satisfy you! Because we large kitchen is XX area person, most those who be good at is XX taste.
Know you do not like XX taste this, we were done in time in menu revise, added new taste option for you (go for instance hemp goes hot go of acerbity and so on) . Next time the new taste option that you retain choosing that to prepare for you oh ~
2. apologizes to you! You do not like the taste of small shop, small shop changes certainly! You tell your taste be fond of, next time specially is tasted for your eat adjust taste! Ten million is written down so that remarks tells me the requirement.
2 deserve to send delay time
1. is close, I am sorry! Send eat to affect your mess too slow! My it may not be a bad idea is angry! The meal of delicious lets little elder brother send cool! Next time need not this little elder brother sent, carry a rocket group little elder brother to send eat at top speed to you!
2. host Is am sorry! The abdomen that sends eat to let you too slow was upset by unkindness! We are optimized certainly! Deserve to send an issue with platform bargaining immediately, also can give food in inn additionally do on flow optimize promotion! Let eat taste those who fly to you certainly later beside!
3. is close, I am sorry! Send eat to make you slow hungry to! Small shop is too welcome caused many today client to nod sheet, a bit some are busy come nevertheless, having enlarginging dimensions giving food! Ao Ao gives eat rate quickly after, can make you seasonable savor is delicate!
3 pack dissatisfactory
1. appreciates feedback support, it is certain that the very feel sorry problem that pack brings you disadvantageous ~ small shop all-around improvement! New test is packed, select pack, optimize deserve to send! Express apologize again to your discomfort, your feedback makes small shop progresses, wish you the life is happy!
2. Is am sorry oh close! The eat case that we choose is the quality on market opposite taller, appear this kind of problem that you say, should be production the error appeared when eat box. We can coordinate this issue with the manufacturer, happen 2 times when avoid this kind of problem certainly!
3. Is am sorry I am sorry, the problem that scatter leakage is us incorrect. Should be this to deserve to send the jolt in road to bring about, small shop is met and deserve to send little elder brother to coordinate this issue, often also can check the firm sex of eat box additionally, ask you to be at ease with small shop encounter next time!
The 4 problems that feed capable person
1. Is am sorry, gentleman / lady. The small shop of the problem that feed capable person that you feedback takes seriously very much, small shop is chosen feeding capable person is to was purchased that day, absolutely and fresh. This problem hopes you can get in touch with small shop, check the thing. Give you satisfactory result certainly.
2. Is am sorry, gentleman / lady. The problem that feed capable person is you not only is anxious, small shop also takes seriously very much. Civilian it is a day in order to feed, hutch is a life with feeding! Hope and you get in touch, the problem is checked chase after certainly duty to the individual! Acknowledgment feedbacks!
5 faults send
The suffering in 1. baby heart ah ~ is master! We do not carry this boiler that the fault sends on the back ah ~ hopes you can get in touch with small shop, give you by-carriage ah!
2. Is am sorry I am sorry! We assume the issue that the fault sends major responsibility, the eat that to you the fault sends tastes you to be enjoyed please. The hope can contact you, small shop will be you correct eat tastes by-carriage!
6 leakage send
1. is very feel sorry! Sent less for you delicate! Small shop is you to make corresponding compensation immediately, meat of the consistent fish that engrave check deserves to send flow, the platoon examines an issue. Next time scarcely makes you disappointed to have dinner!
2. Is am sorry my god! Leakage sends a problem not to know compensation still comes now not there's still time, anyhow, I hope to make compensation to you, meditate profundity! Hope fondly of the common people you can trust afresh small shop, what you hope disappoint of small shop scarcely ~
7 sexes price is compared not tall
Small shop of 1. master ~ uses feeding capable person is the ~ cost that fine actor picks or some are tall, had been this not to make money during favourable activity! Give more people for will delicate service namely! Hope you can continue to support us such conscience is small hutch artisan ~
2. Is am sorry, close. The price that you say slightly tall, small shop is super and distressed. Small shop grasps supporting the principle that becomes high grade eat to taste only, those who choose feeding capable person is selected strictly. Although fail this to make you satisfactory, but hope next time when you want to eat those who had paused, still can think of me!
8 forget to see remarks
1. Is am sorry oh the little brother of master ~ inn-keeper just too busy, piece eat is too careless, did not see your remarks. I can teach him for you certainly a little while, this kind of problem also can reiterate inside inn ~ puts an end to ~ strictly to hope you have good intention feeling ~ continues to support our ~ to give you have dinner good character certainly please!
2. Majesty pardons the offense ~ young woman gave a look for a short while, forgot Majesty enjoin ~ to look at you can give the wrongdoer a way out, regular meeting ~ of atone for one's crimes by doing well serve ~ of your every time mess
9 deal are small
1. Is am sorry oh ~ deal is insufficient you eat, honest too feel sorry! Our deal is carried out strictly according to the standard, (dish tastes a description to also deal is described) . If you feel this deal is insufficient, next time remarks is written, we ourselves all can increase bit of amount for you! Hope the abidance that has you supports ~
2. Is am sorry ~ of darling taking money lets you do not have satiate ~ gives me remarks next time oh ~ I add one spoon ~ to make you satiate certainly more to you abdomen!
10 without content difference is judged
1. Is am sorry close close ~ makes your have dinner unhappy, but be to stem from what reason to make you so malcontent ~ hopes you can inform us, we are corrected in time and compensate in time. Be in charge of handling ~ to your feedback at any time
2. Tian Na this is how to return a responsibility ah ~ hopes you can contact our ~ small shop to be in charge of after all to you, also hope to be able to get you are opposite of small shop correct proposal ~ to thank support!
11 baleful difference are judged
1. is fastened such ah ~ asks you floriferous beautiful time goes thinking method promotes oneself store! Not again damage friendly business ~ is differred 10 thousand times to us judge also won't give your small shop an order!
2. frown is cold point to to numerousing people! Pleasant of bow one's head is child ox! Small shop can treat difference to judge seriously, try hard to correct! But won't judge division to lower one's head to professional difference absolutely! Purify competitive environment, make from me!
Brief summary:
Say again above the detail problem in pattern plate.
About the appellation to the client, official of master, sacred, gentleman, lady, darling, Ha Ni, small lovely, Majesty, highness, small princess, guest. . . . . . A lot of vocabularies can be chosen, just need suit to evaluate an environment to use.
Objective fact is exasperate and for instance serious user evaluation is very furious, do not use flirtatious with the word, use a gentleman as far as possible or the lady is some formaller.
And reputably in judge, leakage sends, taste problem, we are OK and a few niftier, the disposition that uses individuation will pull close quarters with the client. You are chosen with yours manage together.
Also can leave a message after every evaluation inn-keeper contacts means, exalt the picture feeling that bear the blame.
Anyhow evaluates a reply for the most part, want to follow a pattern.
Little finally hint:
Prepare the return of 15 different version at least.
Same put in a good word for sb, a person hears a possibility the first times very happy, listen the 2nd times to do not have so strong sense, hear a possibility 10 times get fed up. This is called limit benefit to decrease successively.
So, we need to never be the same as angle, will reply with different language. If do not have so much energy to have a return, also want to prepare the return of 15 different version at least.
Why be 15? The evaluation that go up sells outside beautiful group, before 20 are us when the dot opens an evaluation, the system is good with respect to automatic to load, if want to continue to look downward, the meeting when sliding downward has the latency time of 1-2 second, so major client reads 20 opinions about the same, these 20 are evaluated, we do not need every to be answered surely, the evaluation reply of before so preparation can assure 15 times at least a few screen does not weigh appearance.
Service line of business grows nowadays, like the smile that those who be short of is not standard type and word art complimentary, however genuinely and sincerely.
If you can take the client's evaluation and feedback seriously, put customer demand in first place, so this inn had succeeded half.
