Midnight ceiling instant is bungled fall difference of hotel reply client judges: Cruel and unscrupu

On May 6, netizen @Jind-y explodes on small gain makings say, oneself and friend are in 51 during live in Fujian when travel east Shandaoyi hotel, result hotel ceiling midnight of wall body layer drops suddenly. Negotiate compensation with the hotel not after fruit, @Jind-y is in carry Cheng to go up to hit difference to judge to the hotel. As a result this hotel undertakes to @Jind-y abuse, weigh its " baleful blackmail " , " cruel and unscrupulous " .

Midnight ceiling instant is bungled fall difference of hotel reply client judges: Cruel and unscrupulous

▲ netizen @Jind-y on small gain explode makings check scheme.

The sky falls wall body layer

On May 8, netizen @Jind-y Liu Fang tells upper reaches journalist, 51 during she and two friends go Fujian Zhangzhou east hill island travels, in carry place was reserved on Cheng the musical hotel with a pretty good grading.

Before dawn was controlled at 2 o'clock on May 2, one act produces bloodcurdling suddenly: The ceiling of the room makes an appointment with the wall body layer with two thick centimeter to drop continuously continuously, be bungled in the bed to on the table. "Where be to fall off, it is to be bungled for an instant fall, the room resembles is seismic spot kind " , wall body layer breaks ceiling of hotel of Liu Fang such description the one act that come down.

Liu Fang says, she and friend are stimulated strongly by great fright, spirit. The casing outside be being put in the malic mobile phone on the table to be broken is out of shape, screen is protected reach inside screen smashs bring about cannot switch on the mobile phone, the different also level such as bag of glasses box, famous brand, cup is damaged.

Liu Fang and friend call apply for a job personnel and controller will handle, chief states the hotel can change without the room, traded sheet and bedding bag to 3 people then, help clear the room comes before dawn at 3 o'clock.

Midnight ceiling instant is bungled fall difference of hotel reply client judges: Cruel and unscrupulous

▲ hotel ceiling wall body layer drops. (suffer the person that visit to offer a plan)

Difference of hotel reply client judges: Cruel and unscrupulous

The following day hotel controller puts forward to maintain go off with of damage mobile phone inn to repair, won't delay 3 people journey. Liu Fang and friend state the mobile phone is private article, inconvenience gives the other side.

Then hotel controller drives take them to go the after riverside presses down mobile carry out on the west dot outside 12 kilometers repairs a mobile phone. Liu Fang says, because local maintenance condition is finite, what they go is not normal apple brand shop, so the friend changed 200 blame apple to hold mobile phone screen formerly only.

Liu Fang still follows hotel controller to put forward, because the journey of go on a journey is affected accordingly, two late main rooms that the hope books are expended and poundage uses the return a ticket of car ticket, train ticket to all be assumed by the hotel.

Liu Fang says, they had sought advice from attorney friend to just put forward this solution, and this hotel controller rejects his to ask, the demand that indicates them is too beyond the mark. On May 3, liu Fang and friend are in carry Cheng Jin to be complained all right.

However this hotel criticizes next responses in its difference its " baleful blackmail " , say hotel controller takes them to repair a mobile phone personally not only, ask 3 people to eat nutrient breakfast, still send them to tourist attraction amuse oneself. And 3 people not only two late rooms expend requirement derate, still ask to live again freely more one evening. In addition, holding cost of more unjustifiable demand wants 3 people the hotel is assumed, should be in with respect to threaten otherwise carry the poorest assessment is made on Cheng.

The hotel still says in the reply, "Occasionally, you are done again well, to a few cruel and unscrupulous people, cannot see. Cannot see..

Midnight ceiling instant is bungled fall difference of hotel reply client judges: Cruel and unscrupulous

▲ hotel criticizes a response to the client's difference.

Thought fors the time being not if really

Liu Fang thinks, the reply of the hotel undertook to 3 people not only abuse, still divulged information of consumer individual census register. And carry Cheng Fang to give its to reply, violated the relevant regulation of privacy of consumer of the protection that carry Cheng apparently.

On May 4, the customer service that carry Cheng tells Liu Fang and friend, the one-sided that carry Cheng is willing to compensate for 200 yuan. Liu Fang and friend are in small gain this matter exposure hind, the customer service that carry Cheng states one-sided raises compensation 1000 yuan, have this public house falling wearing handling.

Apologize actively to the accident in view of the respect that carry Cheng and solve the manner of the problem hard, liu Fang and friend express self-identity to this. Current, 3 people ask this hotel undertakes compensate for and publicity excuse to all damage article, they are returned to government of people of city of website of government of Zhangzhou city people, Zhangzhou the letter visited a branch to undertake complaining, all did not get a response at present.

On May 8, upriver journalist connects this public house, the staff member tells a reporter the public house to chief is absent. Examine minutely when the reporter this event is real again when the circumstance, the other side says small gain explodes makings " the part is belonged to solid, particular case has been handled by concerned branch. Particular case has been handled by concerned branch..

Upriver journalist was contacted subsequently east society of hill county consumer, this association staff member states incident is among processing. The staff member already contacted Liu Fang for many times, state its are trying hard to be communicated with the hotel talk things over, at present the hotel does not have answer.

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