Meeting this year friendly nation of 100 years old, be in China is magical and a little enigmatical existence on birthday danger market.
Friendly nation stands to go alone especially all the time: Although be foreign capital identity, but be born at Chinese Shanghai; In the company of risk of foreign capital birthday of joint-stock predominate, it exists with unique solely invested status all the time; Twice wholesale type obtains branch license plate to all be nodded when the key; How does strategy of market of orgnaization of mainstream of danger of birthday of at one's convenience change, it is standing fast all the time procuratorial channel shakes without a bit, go up in value of new business connotation one branch alone beautiful. Of course, friendly nation still is inspected " high end is safe " and " value of new business tall connotation " pronominal.
Why is the outside like this mystery in dug friendly nation all the time. Be in when during lying between 17 years to obtain license plate of two pieces of branches to intensify preparing to construct again, zhang Xiaoyu of presiding apparitor of friendly nation China was accepted in Shanghai south exclusive special interview, responded to each heat problems of environment care.
Why is new license tag a branch?
South: Friendly nation is when the key the dot obtains license plate nearly two most: 2001, friendly nation China is one-time obtain approve 4 pieces of license plate, obtain again this year batch prepare to construct two sale serve Shijiazhuang and Tianjin ministry. Two when lie between 17 years, what story can disclose? Did this advancement go what kind of communicate?
Zhang Xiaoyu: We met two elements by chance. It is firstly " unifinication of Beijing ferry look forward to " , this is the policy of the State Council; Was April 2018 secondly Central Bank controller announced financial domain enlarges open concrete step external further.
This is very good chance. We also are communicated ceaselessly when the application before this. We are known to will acquire belong to the same organization of new license tag by bright assure is to be at the beginning of this year Feburary. We had done preparation to work already, be informed this message, we handed over place to require a data immediately.
South: Await and obtain new license tag 17 years through be as long as, is the high level of you and friendly nation group in the mood when be informed a message how?
Zhang Xiaoyu: We are extremely excited. We notice group board of directors the most quickly the member the message, countless blessings are received after issueing postal matter. Look from group level, this one message comes out, everybody is very special and excited.
South: The preparatory progress with two current orgnaizations how?
Zhang Xiaoyu: Prepare to construct according to superintending a branch the requirement of new orgnaization, should be in 6 months complete a series of works, sequel still has test stop work for the day to make. We are in prepare actively. Open business inside year without the problem.
South: Before be different from 17 years one-time obtain 4 branches license plate, what obtain this is the license plate of ministry of two sale service. Why be branch license plate?
Zhang Xiaoyu: We are relied on this apply for license plate at Beijing branch. Although new license tag is not a branch, but the impact is not big. Tianjin itself is a municipality directly under the Central Government, and the license plate of ministry of Shijiazhuang sale service allows to be saved completely in Heibei begin professional work. Will tell from business angle and indiscriminate.
Why to change solely invested status?
South: Think inside course of study, if friendly nation changes current solely invested capacity a bit earlier, like other foreign capital risk company seeks birthday to be in China to develop through joint-stock company in that way, obtain branch license plate very should smooth. Those who change character, these 17 years, whether has friendly nation never considered to change solely invested status in Chinese inland? Whether can you consider to change this status now?
Zhang Xiaoyu: What know with respect to me and character, we very hold to solely invested. Observation looks now, company of risk of a little joint-stock birthday is done well, but also a few joint-stock companies are done because of difficult confluence of joint-stock and bilateral concept badly. Anyhow, friendly nation or very hold to solely invested, aux would rather abandon a few markets.
South: Solely invested identity means a company to arrive from viewpoint of value management concept is dinkummer, but cost also clearly.
Zhang Xiaoyu: Spin in light of time, this may not is evildoing certainly. We are in the management of every area, also because dedicated and deep ploughing.
South: Ask you beforehand future of friendly nation China obtains appraise the foreground of new license tag.
Zhang Xiaoyu: This has been before. 2021, will cancel financial domain all foreign capital than limitation. We expect to be in before long it is normal to be obtained in the future " national pay " .
Seek " independent legal person " ?
South: Differ with other company, inland of friendly nation China each branch all exists with the branch. "Friendly nation China " also not be orgnaization of a legal person. Such orgnaization is installed, friendly nation China is mixed daily the communication of superintendency branch or go up to inner tube manage, do you have a few worries?
Zhang Xiaoyu: We have rife to communicate with superintendency orgnaization. We can consolidate management in a lot of respects, form an organic whole. For instance, the product is declared, duty Wu respect, it is unified cable equipment.
Whether is future met does drag in arrive integrated? I think, regular meeting drag in arrives these movements, but specific how to do? There is not detailed rules now.
South: Group headquarters or is friendly nation China right already this motion?
Zhang Xiaoyu: Talking now. But I do not know plan. Our situation is relatively special, may not of a lot of detailed rules applies to our state. Await detailed rules even, the likelihood is communicated further even, ability is done further decision.
South: According to your observation, doesn't at present day-to-day operation management also have too much worry actually?
Zhang Xiaoyu: Yes. Our product is unified run, system and strategy are concentration, wu of industrial and commercial duty also is.
Why can you stand fast connotation value?
South: These a few years, chinese birthday danger vicissitude of the market is very sharp. Ever had strategy of business of a few companies extremely radical, cause policy high pressure to superintend. Market dimensions immediately drops considerably. What watch friendly nation to do not have market strategy all the time instead is fluctuant: Stand fast new business value. Interiorly KPI assesses in-house perhaps managing to go up, why can you accomplish this?
Zhang Xiaoyu: This is the problem of management concept: What don't do. We basically see two sides, want really valuable it is better to the client really to reach. We stare at NPS(client closely to recommend a value completely) old, what pay close attention to mainly is " want again valuable it is good to the client to want again " .
South: Exterior brought pressure is very great still: The insurance cost dimensions that fastens the home for instance soars suddenly, your market share is met decrescent.
Zhang Xiaoyu: The first, management concept culture " one with be linked together " ; The 2nd, the canal that sees a company controls a system, need has a lot of systems and system to undertake restraining, go up in this foundation the KPI system of formulate, it is another system. Our canal controls a system very strict. For instance risk management, officer of chief risk of Chinese area CRO() direct to the group chief risk officer reports the work, also have veto. Way of this kind of management is very clever.
Accordingly, we define " successful " it is to have connotation value, and client satisfaction is spent taller. So, we won't pay close attention to the those wasteful time, business that does not accord with viewpoint of value. For instance, in our system, won't see property of bank channel grain taste this kind of business.
South: But silver protects business short time to be able to bring enough ready money to flow. Don't you see returning Jin Liu?
Zhang Xiaoyu: We do not fear cash sorts a problem. We also do not need to raise cash to flow through this kind of means.
Can does demise profit move low insurance cost?
South: The appreciation of friendly nation serves win universal praise. But, a lot of people had compared the product of friendly nation and the company with a few bigger dimensions, think price of friendly nation product is higher. You how look upon this problem?
Zhang Xiaoyu: Above all, we undertake every year upgrading to the product replacement. Compare with big company look, our sex price is poorer than scarcely. Because friendly nation is developing the meeting when the product to undertake matching, also emphasize particularly on the content that sexual price compares.
Next, why to have difference of some of compensate of company put in order? Compare when these firm accept insurance quite comfortable, charming, but manage compensate rate is placed over, cost does not fall. Actually insurance should be run for a long time.
Again, insurance is the product of long-term sex, should consider add to protect, the problem such as share out bonus. We absolutely won't some second share out bonus regard sales promotion as the method.
South: Have a possibility demise do a few profit fall insurance cost appropriately a few? Accomplish " does qualitative high price actor or actress " more attract a client?
Zhang Xiaoyu: This has certain space of course. It is the art of a balance, want to consider sexual price to compare already, want to assure profit while it is better to keep a sale again. If emphasize can giving an issue at the same time only, single product sells do not go out, what does profit margin have again high to use? Or sale is very big, do not have profit however, also be no good.
Accordingly, we should search a balance in the process that does business. I think, have a space forever, everybody also knew slowly, insurance still is period of be expected to rise, look dovish, see integral service, look to add is protected and manage compensate, still read omnibus content.
Will tell from technical angle, insurance is done very hard, investment also very difficult. We some investment are long period put very longly, for instance 50 years, and a few companies just are put. If your indebted long period it is 70 years, investment is long period ability 10 years, how does be issued to lower levels of hypothesis interest rate do? Who comes to reinvest risk hold? This is silver-colored the asset that keeps inspect to mention and indebted should match, but this is done very hard.
Can Internet insurance be popular?
South: These 34 years, be current of Internet insurance concept. One holds water 34 years and gigantic deficient company market prise can exceed one the home is cultivated company of a few years. How do you visit this kind of appearance?
Zhang Xiaoyu: Internet is sure to have its positive value, taught popular insurance consciousness, also apply to partial setting. The characteristic with safe Internet is to setting, fragment is changed and insurance cost is lesser.
Internet is sure to certainly its use a space, but more finite. For instance the relatively complex, client that has extended program demand, especially insurance company of hope of client of high net value does asset inheritance, these come true very hard through Internet.
South: As the development of science and technology, can Internet insurance be popular?
Zhang Xiaoyu: Have a space. Nevertheless, in this paragraph of time that can foreknow, I think the conference is more difficult.
South: Accordingly, birthday danger especially does complex birthday danger still need man-to-man professional service?
Zhang Xiaoyu: AI of even if future develops quickly, of this kind of major, face-to-face, the pattern that has long service, we are certain won't be replaced.
Inside quite long period of time, AI still is the thing in the concept. In addition, if setting is not special clarity, it is not low that Internet is sure to obtain customer cost.
Of course, I do not deny Internet is sure to put the value that be in, they also are valuable below specific setting with the space, but want to be clear about profit pattern.
South: So, do friendly nation or meeting stand fast the mode that professional agent goes to serving each client face-to-face?
Zhang Xiaoyu: Of course, we think man-to-man service is necessary. But the aspect is changed in the electron, we also were done a lot of. We had accomplished complete set to digitlize. These designs the first should endow with can sale member, the 2nd can promote a client the experience really.
South: Whether is your client in the majority with client of high net value?
Zhang Xiaoyu: We basically are the masses rich model the client is in the majority. The idea of crowd of burgeoning high net value and crowd of completely high net value has oneself demand: What they consider is how to undertake asset inheritance, want to develop a lot of functions to acme really. For instance client of high net value hopes to increase a few functions that cross a boundary on insurance foundation, because this is ecbolic,resemble " safe + fiducial " burgeoning form.
Interview a hand to write down
Chu Xia's Shanghai, weather is delightful.
Just end the Zhang Xiaoyu of a splendid speech, did not make moment rest to sit in again south before the reporter, easy ground is communicative a many hour. For him close together to program, this fact is belonged to god-given.
Mention " fortune " groups of 500 powerful friendly nation insurance, in familiar to the ear of southeast Asia it may be said can detailed. Appear on the market highestly as global market prise life-insurance company (not plan into appear on the market) of integrated banking group, its market prise exceeds 120 billion dollar.
But not humanness is wide those who know is, friendly nation China is new 2018 business value (VONB) group is occupied than achieving 23% , it is friendly nation group is occupied than the 2nd big market. And, new business value (VONB) grows 30% compared to the same period, become group Asia-Pacific continuously grow in 18 markets a the fastest.
How do they obtain such beautiful accomplishment after all? Why should they stand fast is exclusive foreign capital solely invested the identity?
South Liang Xiaochan sends reporter Xie Yanxia from Shanghai
