Client of new classics abb is carried in on June 26 report 26 days morning, be aimed at the problem that the user cannot dial 120 telephones a few days ago, zhuhai city evil spirit a group of things with common features limited company of science and technology (place of mobile phone of evil spirit a group of things with common features belongs to a company, say below " evil spirit a group of things with common features " ) in the government small gain releases excuse specification. Evil spirit a group of things with common features says, afore-mentioned problems that the user reflects upgrade for the system be caused by, already upgraded for user mobile phone firmware,
Reported on June 23 according to insurgent news, ms. He mirrors Sichuan, on June 14, after its mother discovers father faints, dial 120 telephones with mobile phone of an evil spirit a group of things with common features nearly half hour all cannot be dialed, the mobile phone hints " your number did not open this business " , change this mobile phone still cannot be used to dial telephone of 120 emergency treatment after other mobile phone gets stuck. Ms. He calls after this inquiry of customer service of evil spirit a group of things with common features, be informed to be mobile phone system have a problem, can update a system to experiment afresh.
23 days afternoon, evil spirit a group of things with common features makes a response say with respect to afore-mentioned incident, this model had not been gotten before this the problem that feedback of this batch user cannot dial urgent telephone call, the condition that Ms. He reflects is an exemple only, so " cannot with batch treat as the same " , the proposal sends the overhaul the mobile phone, decide the problem is in.
23 days of evening, evil spirit a group of things with common features responds to afore-mentioned incident again. Evil spirit a group of things with common features expresses, sorry to this matter, can come to check a mobile phone to decide the problem is in, evil spirit a group of things with common features had not been received before weighing this any batch mobile phones cannot dial any model of phone of 120 emergency treatment complain.
Now (26 days) noon, evil spirit a group of things with common features releases the excuse that reflects a problem about Ms. He place and specification. Evil spirit a group of things with common features expresses, the MX6(that feedbacks in the light of Ms. He the type in afore-mentioned incident) the problem that cannot dial 120 telephones, chief of department of customer service of headquarters of evil spirit a group of things with common features already should face Ms. He and its family excuse yesterday, undertake detecting face to face to this mobile phone.
To afore-mentioned circumstances, evil spirit a group of things with common features expresses, be upgrade to Flyme 7(evil spirit from inferior version by the system a group of things with common features operating system) when, the urgent telephone call that produces jumps turn logical question brings about, this problem makes the user is in dial 120 when, the system calls turn to platform of aid of close emergency treatment of 112 international standard. Evil spirit a group of things with common features says, engineer spot why the lady's mobile phone upgraded firmware, this problem already no longer reproduction.
In the meantime, evil spirit a group of things with common features is mentioned, the platoon that passes Flyme group is checked, the MX6 that this problem also may go to upgrade to Flyme 7 in other system now and evil spirit are blue 6 go up, the others type and systematic version of short duration did not discover this problem. Evil spirit a group of things with common features is urgent already spread out repair to work, and will today 24:00 forward and likely appear the type of this problem is pushed send firmware to update, hope everybody is in receive push after sending can replace a system for a short while. (In APP of new classics abb)