In the process that develops quickly in domestic automobile industry, because a few brands taste the negligence that charge to car, and bring about new car to happen from time to tome with respect to the incident of occurrence problem. Luxurious of course brand is not exceptional also, and the measure that in recent years luxurious brand new car complains because of quality problem by consumer advances quickly. Be opposite as media the ceaseless exposure of unreasonable phenomenon inside automobile industry, what car market goes is more and more transparent, in safeguard respect of consumer rights and interests also is improved somewhat gradually.
This year April, "Xi'an runs quickly female thought fors the time being " incident it may be said is to brush exploded friend circle, stunned whole automobile industry. Because Benz tastes quality to producing accuse lax, bring about Xi'an woman's bicycle advocate carry newly run quickly entrance car appears leakage oily problem, and 4S inn wants to lend a country however " 3 packets " the flaw of the law and shirk responsibility, brought about woman's bicycle finally advocate the dimension authority incident of dynamic. Returned drag in to give the collection banking service in automobile industry to expend compasses of this kind of disagreement from inside this incident at the same time " inside story of a plot " .
In addition, exposed to the sun July this year the Shenzhen king lady that go out, spend 590 thousand yuan to be carried newly run quickly GLC300L, start off just left 15 minutes to produce the event that tire falls off, car advocate thought fors the time being also afoot.
Above is the iceberg in automobile trade problem only one horn, still a lot of is similar to new car occurrence problem, the incident with heavy difficulty of consumer dimension authority. Since the country has a car " 3 packets " law, will tell to consumer encounter a problem to should be solved more easily. But a lot of moment, because of actual condition, this " 3 packets " the rights and interests that oneself cannot safeguard at all the person that law offset is expended, instead more be helpful for agency.
It is high end together leopard of luxurious brand nimble, although such a gleam of of BBA of be not a patch on is luxurious the trademark is well-known degree tall, but since this year, it is more considerable that nimble leopard is returned in global sales volume, implementation goes against force growth. It is reported this year July, sales volume of whole world of nimble leopard brand is eleven thousand three hundred, grow 3.6% compared to the same period, but the backside that sales volume rises is the quality that yields consumer be bitterly disappointed however.
According to relevant media coverage, the Ms. Zhang flower that did not have stannum June this year bought a racing bike of entrance nimble leopard 568 thousand yuan, the shop sign on place is provided after shifting a car immediately, but opening store giving 4S after 3 many hours, this brand-new racing bike of entrance nimble leopard appears shake, flameout, also be not started again, direct " bend over nest " place is run in the car, the course of development of car is counted at that time only 48 kilometers, this also allows a car advocate very rusty.
And the course detects, the personnel after 4S inn makes work expresses, it is ABS camshaft position card is dead, need changes electromagnetism a powerful person, but big issue that does not involve engine, transmission case. And 4S inn controller, went in the advancement that delivers to the car Ms. Zhang the examination before carry out, did not show an issue. What state according to the car 3 packets of laws and manufacturer are offerred is qualitative ensure flow, can repair first only, do not satisfy the requirement that removes a car.
And staff member of market supervisory management board also expresses, bill has been opened, the car had arrived in consumer hand, entered " 3 packets " deadline, sequel should be like where manage to want specific issue concrete analysis. Artfuller is, in execute the law when the branch will adjust, the racing bike of leopard of this entrance nimble of Ms. Zhang appeared to remove the new issue besides electromagnetism a powerful person again. And 4S inn insists to repair a car all the time however, and do not give remove a car, car advocate still need to continue to communicate bargaining with 4S inn.
Write finally
As the aggravate that car market competes, depreciate considerably and not be opposite certainly the result that get effect instantly reachs since the promotion of sales volume. If, put focus in market sale only, depreciate on, and ignored product quality accuse, oversight the service after carry out, certainly will produces adverse effect to the public praise of the product. Even if is close to the course the luxurious brand of hundred years precipitation, if the product pledges quantity, after service is not done,reach the designated position, still can meet with finally consumer is disgustful. And of the addition as quality problem and public praise glide, can the sales volume of nimble leopard still go against force growth?
