To unmanned aircraft player, most dread affection nothing is more... than " scamper machine " .
" scamper machine " later, bringing the directest trouble is a series of belongings loss, and for industry of unmanned machine, be ensured after carry out and taste without the consumptive electron of mobile phone and so on so perfect, " scamper machine " later below major case intelligence is avowed and hapless. Can say even, since a long time, one is in after unmanned aircraft makes work " unmanned area " condition.
Have this case, because there are a lot of worries after the carry out of unmanned aircraft,still basically be.
Responsibility limits opposite difficulty: The attaint reason of unmanned aircraft can have a lot of kinds, handle trouble of itself of error, machine artificially for instance, wait a moment by environmental electromagnetism interference, after when nobody machine dropping ground damages, a large number of energy are spent in the meeting when the breakdown that limitting is machine itself or factitious operation error.
Carry out hind maintains cost on the high side: Unmanned aircraft " scamper machine " hind, if decide responsibility person is operator, be absent guarantee inside limits, player of so unmanned aircraft draws out very high upkeep costs with respect to need. In addition, it is occupational crowd to having man-machine with major (for instance boat takes division) for, when unmanned aircraft is maintained, grow to also work to its have very big effect.
Check mark allows very much to unite: Maintain after the carry out of a lot of unmanned aircraft, the check mark that damages to unmanned aircraft allows very much to unite, also brought about the maintenance, cost that communicates with the user to increase.
Be aimed at these pain spot, bibcock of unmanned machine industry is big border innovation was in Shenzhen yesterday store of happy coast flagship held a media to communicate meeting, roll out DJI CARE " change along with the heart " with " the add that follow a heart is enjoyed " consumer ensures a plan, these two serve even if to optimize unmanned aircraft after service experiences, fill " unmanned area " blank.
Displacement and guaranteeAs we have learned, DJI CARE " change along with the heart " provide service of replacement of two equipment inside 12 months to consumer. DJI CARE " the add that follow a heart is enjoyed " but additional provide service of displacement inside 12 months, extend at least 12 months guarantee period.
Specific for, the DJI CARE that buys in consumer " change along with the heart " inside 12 months since the day that serves become effective, no matter equipment is normal, old old consume, still be accident breakdown, need to pay cost of a few replacement to be able to enjoy displacement service twice only. And buy DJI CARE " the add that follow a heart is enjoyed " will be inside 12 months additional provide displacement service, lengthen the government to guarantee immediately period: The basis guarantees component and different, the component such as module of cloud stage camera, vision is delayed protect period the longest can amount to 24 months. In delay protect period function of internal cause product is unusual the damage that cause will by big border the government assumes upkeep costs. In addition, these two services still will be added give value highest danger of 400 thousand yuan responsibility of a third party, because collide accidentally,enclothe limits contain draw together, fall, the out of control person security that creates to a third party or belongings loss, make a flight fewer apprehension.
Reduce maintenance time costAccording to big border after service group introduces, without man-machine after service the biggest pain spot depends on maintaining latency time to grow. And DJI CARE " change along with the heart " with DJI CARE " the add that follow a heart is enjoyed " while offers displacement serves to send old machine in consumer, replacement facility namely from " change along with the heart " special warehouse delivers goods, the oldest rate saved latency time. Besides, big border those who offer is fast long change quickly, self-help is sent long wait for a service to also be in upgrade as far as possible technical measure, improve flow efficiency, in order to shorten consumer latency time, improve produce the expected result of carry out rear body.
The solution after high frequency carry outBig on communication meeting border still read to the problem seeking advice to refer after high frequency carry out. Big border express, batteries lack maintains, demand of flight record analysis and aircraft are missing dealing with is current receive after border carry out greatly refer 3 kinds of most cases.
Maintain in the light of batteries, big border clew need is opposite regularly the intelligent batteries of unmanned aircraft makes full discharging fly in order to keep appropriate condition, avoid idle time too long the function trouble that cause common fault of battery of this kind of lithium; Record an analysis to flying, big border besides the data analysis that expresses to undertake besides carry out hind, consumer can derive through moving ginseng software unmanned aircraft flight is recorded, be analysed by oneself or hand in analyse by tripartite, appraisal flight details; And the aircraft is decided missingly duty, big border the difficult point that advances this matter to serve as entire industry, do not have better settlement temporarily method, tripartite orgnaization also did not provide corresponding manage compensate service, remind an user to search an equipment noumenon as far as possible when producing function breakdown.
Detect flow specializationsOn communication meeting, big the whole technological process that spot of the staff member after border carry out revealed after service and maintenance, explained a part to maintain the exercise regulation that work stands in detail. Big border want to be mixed through flow article accuse to manage, drive after service to specialization, assure to serve the consistency of quality, optimize continuously.
In addition, big border still asked senior user to introduce experience of check of carry out rear body and flight in communication meeting site, revealed channel of the connection after a variety of carry out, so that consumer carries all sorts of kind,win after service support quickly. Big border state future will last in product technology, user experience design and education groom on increase investment, raise the unmanned aircraft flight of consumer to experience.
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