The drop drop with one again wrong fault has lost the public to trust to its. Last weekend, die in another woman of pattern time after drop drop arranges the windmill, driver of a few drop does not have convergence, after one express driver adds female passenger small letter, undertake to its the gender is annoyed unexpectedly. Sincere be narrated like Haienfa: The backside of each casualty, have slight accident and 300 abortive foreboding and 1000 accidents hidden trouble 29 times necessarily. Drop drop produces the backside of homicide case again and again, do not know how to many injustice was concealed by drop drop actually. Drip to resembling dripping for such poineering enterprise, "Not do evil " must be cannot the red line of lay a finger on, but drop drop was not accomplished apparently.
Sun Shaobo / picture
Do not be short of " cerebrum " but be short of conscience
Last year on congress of Internet of the 4th world, cheng Weigao of drop drop CEO moves the introduction, at present the net of 60% makes an appointment with the whole world car order happens in drop, it is what understand an user more to give a demand, drop drop is rolled out " drop drop cerebra " , intervene conflict inside the car of likelihood happening. However, after this is less than time of a year, two youths woman is with respect to die tragicly in hand of drop drop driver, and more passengers got the driver's sex is annoyed, more serious even encroachment, in the backside of this kind of sharp contrast, what drop drop lacks is not a technology, however conscience.
The car of drop drop suitable windmill advocate, measure of examine and verify is full arriving to want you only is a car advocate, can register a success, have media exposure even, somebody is used before rent the car that come, can register a success. We are stated in a few governments in, can discover, drop drop also does not hope downwind car just commutes receive an individual by the way, want to develop downwind car to be waited a moment to cross a city to arrange the windmill, periphery to swim however.
The consequence that lowers threshold of examine and verify substantially is the driver swarms into a large number of low quality, bring huge safety hidden trouble. What make a person indignant more is, be released 3 years from drop drop " share a throne, allow the on road coming home many opportunities that take off sheet " " shift dates grand meeting " wait for advertisement to look, the net makes an appointment with a car to become the breeding ground that crime causes ceaselessly, platform is hit forcibly in sale fixed position sweet colourful ambiguous " gregarious card " it is one of exact inducement. Just be dripped to arrange Huang Jieli of general manager of windmill career department by the drop of depose, used even " sex appeal " this word will attract more person to share downwind car business in.
Do gregarious APP to be no problem, but sexual suggestion, revulsive be equal at abet crime. Although fizzle out clean Li already by depose, downwind car business also gets offline temporarily, but drop drop drivers to the passenger's ado the problem did not get effecting a radical cure.
Capital is orgiastic the system is flabby
Before 3 months, be aimed at be related of be murdered of empty elder sister, drop drop ever sent open letter to say: "We can do good succeeding activity with all one's strength, at the same time comprehensive thorough investigates each professional work, the happening that avoids similar incident " . After 3 months, after be murdered of happy clear girl, in the first statement that drop drop issues, express actually " all criminal event that produces on prospective platform, drop drop will consult the standard of person harm compensation that law sets offers the compensation of 3 times. Drop drop will consult the standard of person harm compensation that law sets offers the compensation of 3 times..
life safety of the passenger and monetary equivalence, this kind of practice makes many people indignant. People liaison man (group) Inc. president holds general manager Yang Guoping concurrently to express, traffic passenger transport serves as a public service, must insist to be with the person this, put passenger safety in the first place.
3 short half moon, two youths woman suffers a drop driver murderous scheme. Yang Guoping thinks, look be like accidental backside, it is to should make the same score director period to disregard code, wanton the inevitable result that illegal battalion carries.
Yang Guoping introduces, at present the masses installed the system of intelligent rearview mirror of proper motion research and development on the taxi, besides can provide function agreement a car, in security aspect, attemper the driver that the center can pass this rearview mirror and car to go up and passenger undertake video communicates, ensure when to producing safe problem, can in time be handled, "Be in actually taxi domain, safe service also comes from at the esteem to the driver, provide better logistics safeguard for the driver, let them produce honorary feeling and mission move to his profession, and regard profitable tool as the driver not just. And regard profitable tool as the driver not just..
Ding Zunhong of chairman of bureau of director of lunar star group expresses, company brand is made is the marathon that does not have terminus, without opportunistic shortcut. The brand is a kind of culture, be pattern of a spirit of enterprise reflect, be responsibility of each business person society more take on. Any enterprise is in strength process, should produce the example effect of the enterprise self-consciously, maintain social harmony.
Look in a market personage, the problem of drop drop, it is to pass forestall, leave a client the most inferior service, even if be person of much dead center, they pass apology, statement, compensation OK also and simply to solve. Why? Because ameliorate the cost of the service,want than compensation much. According to Chinese law, the dead compensation that drop drop should assume this year may be millions of yuan. If improve customer service system, make arrangement of good lash-up mechanism, the likelihood wants a few ten million or more.
Office of division of the rules and forms of classical poem in committee member of Shanghai the Chinese People's Political Consultative Conference, Shanghai is presiding copartner An Yi is green think, successive two massacre case lets us think over, the net makes an appointment with car market to be in lose competitor to restrict, alone big hind brought negative effect. Drop of the drop two years ago is amalgamative fast, the enterprise such as actor pace, forestall domestic network restricts car market. Position of this one monopoly, let a drop face safe alarm to rectify and reform strength inadequacy greatly, and answer logy. On the administrative issue that arranges car market in the net, the government all lets the market produce more effect with the best will in the world all the time, and factual proof, more effective competition is indispensable.
Lawyer Ceng Liqi points out further, from level of active law provision character, drop drop net makes an appointment with what car platform offers is service of tripartite news, what passenger and drop drop company build is concern of between two parties contract. But the passenger makes an appointment through drop drop company car, what inner institute trusts is a drop company, drop drop company makes an appointment with car and driver to have to its autograph examine administrative obligation, especially after market forestall, the passenger lacks more and free choice, drop drop company should be right safety of passenger person belongings has higher management responsibility, put an end to similar accident to happen from germ, is not finish sth in order to compensate for after accident happening.
"At present drop drop company had suspended downwind car business, do not eliminate to will restore henceforth. " proposal of Ceng Liqi's lawyer, superintendency branch increases the superintendency of pair of relevant business. In the meantime, open market competes, let more market main body participate in come in, ability is possible from exterior to improvement of drop drop company the service forms pressure.
Escape superintendency ignore life
"Most of be bitterly disappointed is drop drop is superintended be short of break with nonfeasance, and the ignore to human life. " static bring a district one company white-collar Miss Zhang is written in friend circle. She tells a reporter, feel to spell car be economical by the way previously environmental protection, kill two birds with one stone, nevertheless since Zhengzhou sky after elder sister case happens, she again trashy also cross this function, nowadays is more " was afraid of thoroughly " .
The citizen that has the same feeling is absent a few. The netizen expresses: "Release apologetic statement to still do not forget from drop drop beautiful piece alleged in light of the big data that gives an a few person-time, the administrative layer problem of drop drop is very serious, the ethos of whole company is ignore life, interest consummate. The ethos of whole company is ignore life, interest consummate..
Too low, lack superintends driver admittance doorsill, divulge one-sided of passenger individual information, driver to be stuck for the passenger " Yan Zhigao " the become rigid that waits for flow of label, customer service is formalist, drop drop from operation at the beginning of reveal an all sorts of flaw in safe superintendency respect, some are so called " flaw " it is to do it intentionally even, move business to pull only.
This year in May, net of Beijing Haidian court releases " drop drop gives pain of prime culprit of drive a vehicle the circumstance is announced " show, the criminal case amount that place of platform of drop of drop of the last few years derives, the degree of know of outclass public place. Have media coverage, drop drop interior installs full meeting to ever was reported, there can be event of a casualties in every 1 million journeys, include traffic cause trouble, and the malign homicide incident between driver and passenger, but the KPI that how reduces mortality did not fulfil each business sections from beginning to end however.
All a lunar month of 30 days are taught to look in economy of the university that be the same as aid and administrative institute, the problem of drop drop in fact more than at social responsibility and moral ethics break model, investigate its are essential, the development mode that the net makes an appointment with car platform is actual it is the chance that getting law. All a lunar month of 30 days point out, the net makes an appointment with car platform to be being hit " Internet + " the name that shares economy, but its the bogus that sharing a travel concept is have not a leg to stand on actually is propositional. "Drop drop platform makes take public traffic to give the people of travel to begin to take a net to restrict a car originally with low price, did not alleviate not only traffic is embraced, still had adverse effect. " can say, the net makes an appointment with car platform to wrapping around the appearance of high-sounding, those who hit is the idea that your writing gains gold however, what it offers is the net arranges taxi service, but want to evade taxi company's due responsibility again.
"Drop drop apparently according to governmental laws and regulations, but it is to run constitutionally discharge comes collection administration fee, drive the driver is jumped over in the registration on platform much, mean make money more. " all a lunar month of 30 days think, drop drop platform does not have pair of people, car, driver's license 3 person lawful sex tries to superintend, go up from some kind of meaning even if washing white black car, black driver, and piece after finishing sth all sorts of shuffle. Two of drop drop malign incident, because the taxi driver is done not have,pass legal process to choose namely actually.
"Drop drop platform must be brought into to superintend a system thoroughly. If now 3 times amerce, depose 2 tall canals, give it pass a test again, the 3rd incident can appear very quickly again. " all a lunar month of 30 days say.
Discharge takes off responsibility to scorn ethics
Does the problem of drop drop go after all be in? Assuming social responsibility respect, like drop drop such Internet enterprises run the platform company below mode, what difference does photograph comparing have with traditional business?
"The most significant difference involves link of whole value chain namely in with all possible means the consideration of responsibility, not be to find out an enterprise to be able to solve a problem merely. " Zheng Qinqin points out associate professor of department of Fudan University business management, traditional taxi company needs each respect such as safe to car function, driver, passenger safety and even social traffic to be in charge of completely, so regulation of of all kinds responsibility also is met clear palpability. And drop drop is whole the network action that how more attention begins business connection in the process, each respect that needs attention was not accomplished actually. "What we see today is passenger misfortune fall victim, tragedy will happen likely also on body of driver, passerby tomorrow. Tragedy will happen likely also on body of driver, passerby tomorrow..
Liu Xiaohe of researcher of institute of philosophy of courtyard of division of company of chairman of Shanghai ethics institute, Shanghai also thinks, "The main responsibility of enterprise CEO is not to study investment yields, and the influence of the relevant group such as the person that should consider decision-making offset expends the enterprise, person of the same trade, society, government. " freedom spends the market that drop drop enjoys not to match completely with company liability, the administrative ability of the enterprise does not follow to go up outspread rhythm. A main reason is, drop drop is exclusive after forestall, the malfunction of market sanction. "How much to put in, how much to allow, whether capable managing, admittance doorsill of the driver, call the police mechanism, how be in charge of to the user... ethics thinks in the system design that ought to permeate a company to develop, should make a society collective participate in, consider as a whole. Consider as a whole..
Make more of popular feeling Jing is, drop drop event is not a case, intended below interest contend innocently unwary system flaw, the health that disregards industry modes of life and relation to their environment is safe, try in vain to put the life of consumer on monetary balance even, it is the common disease below growth of type of extensive of pretty of be out of office of Chinese Internet company. For example, "Pu Tian is " wait for notorious search to bring the price that prop up contest to rank incident; Go all out great wait for a net to buy platform to be immersed in frequently " fake door " incident; Outside going up, the net sells the platform that order meal to go up " black heart kitchen " " ghostliness door inn " common occurance...
Move toward resource to have from value creation step by step when Internet enterprise, enter gradually " compete downward " inferior mode, the businessman changes sufficient mind on interest contend, of straight face is immanent ethics however be short of break.
And we the backside that clapperclaw drop drips today, need to think over more, should there is moral company be what kind of? Zheng Qinqin gave out the answer of 3 levels: "It is morality of individual level profession above all, for example the consumptive responsibility of professional duty of the driver and passenger; It is ethics of company level business next, drip for example those who drip to be changed to system of the ethics in whole service flow is various processing and whole journey are superintended; It is responsibility of social level society moreover, drip for example a system of exterior ethics audit and contribution of social happiness and benefit. " she points out, a few experience the transnational corporation of hundred years and old name can base course of study is evergreen, it is recumbent take seriously to ethical responsibility highly from beginning to end, think over in ceaseless ego in, make business ethics consciousness ceaseless with when all is entered, become the lead person of social responsibility even.
Nowadays, internet enterprise is promoted flourishingly increasingly case, it only then be opposite at the technology of traditional industry overturn, but absolutely cannot morality of along with ethics and responsibility take on one case ignore. Because anyhow, pave the way that advances with respect to this capital, should not be blood absolutely, even bones of the dead.
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After malign and safe incident, what did actor pace do?
To safe problem, presiding apparitor of actor pace company amounts to La Huosilaosha to hope to ever expressed must " gravity is treated " , actor pace rolled out a series of technology measure, in order to ensure person safety of the passenger.
Above all, safe tool component was added in process of mobile phone application, the passenger can apply program home page to visit from actor pace directly " safe center " , "Share the route " or " call the police directly " , still can install " calculable contact " , actor pace can hint the passenger shares a journey with these contacts detailed information.
The 2nd, perfect call the police system. Actor pace and United States 911 call the police alarm call of system, country piles up the collaboration such as association, below emergency, the passenger can bolt call the police, police can locate in real time to the passenger and rescue.
The 3rd, strengthen driver setting to examine. Actor or actress the pace announces recently, will undertake every year henceforth checkup to all drivers, basically carry out by company of a tripartite, this company uses database of national sex malfeasant, doubtful terrorist database and federal and local court record to wait, examine a driver pertinent information.
The 4th, strengthen construction of safe advisory committee. Actor or actress pace safety advisory committee was established 2015, committee chairman rose in April from this year by before ministerial Jay Johnson holds the position of land safety, committee member includes administration of justice, execute the law, road safety, sex invades the expert that waits for a respect.
