Inside 3 months, drop drop suitable windmill appears twice murder homicide case, flaw of flaw of mechanism of drop drop safety, customer service system is oppugned extensively. The condemn tide that drips to dripping also from product problem, spread to problem of company viewpoint of value, the sound that asks Cheng Wei, Liu Qing apologizes also one billow crosses one billow high.
New a list of names posted up monitors data to show: Inside a few days, more than eighteen thousand nine hundred articles write a drop event, was born 220 10w+ explode civil, the public opinion pressure with the fury heavy translate into that people drips to dripping.
Besides public opinion pressure, the agreement that the government sector drips to dripping talks increasing also.
On August 26, the branch makes an appointment with Tan Di to drip jointly related city of the Ministry of Public Security of combination of traffic Department of Transportation and Beijing, Tianjin.
27 days, the branch makes an appointment with Tan Di to drip related Guangzhou, Shenzhen; Traffic Department of Transportation successional print sends government-owned net to comment on an article two pieces: " stem " drop blood " flaw " , " platform company ought to will " self-condemned " fulfil the action to go up " , assail drips.
28 days, shanghai traffic appoint express, drop drop is suspected of breaking the law in the downwind car business of Shanghai manage.
Successional public opinion pressure and government talk about under, cheng Wei of drop drop author, Liu Qing stands to publish an apology eventually.
Now evening, liu Qing of father Cheng dimension, president releases an apology to believe, express reappraise of mode of downwind car business, before safe safeguard did not obtain an user to approbate, get offline till the cows come home.
The apology believes full text to be as follows:Go a few days, our heart was immersed in again clinking deep feeling of grief and suffer. Mere 3 many months, in the process that platform has safety is rectified and reform, tragedy happens again, as the author of the company and president, we are very distress and self-condemned. Although be before parting life, all utterance is pale, we still want earnest land to the victim, to victim family member, apologize to everybody. I am sorry, our disappoint everybody.
When setting out 6 years ago, the force that we think sturdily to be able to use science and technology vacates travel is better, but the tragedy of experience lets us realize he is the heart with awe-stricken lack. Because our ignorance is proud, caused the harm that cannot redeem. We know, the emulative heart that in the final analysis is us had been built first heart. Be in a few years short in, the force of our recumbent and radical business strategy and capital runs quickly madly all the way, will prove oneself. But today, before parting life, all these undeserved reputation lost a sense. A lot of colleagues begin to shake, whether is him suspicion doing right thing really, the viewpoint of value that entire company begins deep postmortem to oppugn us even is correct. Everybody was immersed in ego to examine, in the sentiment with ego suspicion, negative ego.
In the hour of this sadness, we can do exclusively, guide a group to face anguish namely, assume responsibility, use up all effort to solve a problem against time, let the heart is returned to first, convey a grief with this kind of means.
In a few days of time in the past, the group combed every detail of the case repeatedly, and reviewed the reason of backside and administrative issue deeply, the action will fulfil in the following respect:
1.Drop drop serves as what the company grows to weigh measure with dimensions and growth no longer, regard the assessment of core as index with safety however, organization and resource tilt to safety and customer service system with all one's strength;
2.Function of safe product whole upgrades, optimize urgent appeal, the journey is shared wait for a function. Safe to person customer service complains a problem, we can adopt tripartite to dial even the line the means of 110, ensure give police; pertinent information for a short while
3.Arrange reappraise of windmill business mode, before safe safeguard did not obtain an user to approbate, get offline till the cows come home;
4.Build user safety to protect a mechanism in all with development of door of the Ministry of Public Security, efficient those who answer branch of each district public security move card demand lawfully, and start a test already developed finished police self-help to inquire a system.
Although secure job is never-ending, although we put an end to the person of have ulterior motives completely very hard to use platform to make illegal issue, but we can make great effort, go guarding the passenger on platform and driver, the crime rate that yields a net to restrict car trade is reduced continuously, cooperate police try sb of will all criminal. Adjure social all circles to undertake supervise and be criticaled to us, always lash us.
Before parting life, we do not have any excuse, again to everybody earnest apology.
Cheng Weiliu is green
On August 28, 2018
